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Privacy policy for Kundelab AS. This privacy policy applies to kundelab.no, market portals, ERP and CRM solutions. Kundelab AS (org.nr 826 838 582) Disclosure of information to third parties Personal data is not shared with external third parties. Kundelab currently uses subcontractors to deliver parts or the entire product or service. Personal data processed Kundelab does not collect personal data such as social security number and date of birth. Example of information obtained from forms on websites, or e-mail and telephone: Name Title Address Email Phone Message (background for inquiry) The purpose of obtaining and registering information To be able to provide access to our products and services To be able to have emergency communication and customer follow-up To be able to make contact and offer our products and services To be able to send relevant information Analytics and Use of Cookies Kundelab uses analytics tools such as Google Analytics and Microsoft Clarity to understand how visitors use our website. This includes anonymized statistics, user journeys, heatmaps, and behavioral analytics. The information is used to improve our website, user experience, and services. These tools use cookies and similar technologies to collect information about how the website is used. The data is not used to identify individual users. You can read more about how Google and Microsoft process personal data in their privacy statements: Google Privacy Policy Microsoft Privacy Statement Storage and deletion According to Section 28 of the Personal Data Act, information that is no longer necessary based on the purpose for which it was stored must be deleted. Kundelab stores personal data in accordance with the legislation currently in force. Rights In accordance with Section 18 of the Personal Data Act, you have a right to access the information that has been registered. Access can be obtained by sending a written inquiry to Kundelab, by the general manager. If the registered information is not correct or incomplete, you can demand that it be corrected in accordance with Section 27 of the Personal Data Act. Where the processing of personal data is based on consent, you can withdraw consent at any time. Complaints If you believe that Kundelab has not respected your rights in accordance with the Personal Data Act, you have the right to complain to the relevant supervisory authority. This is done by sending a complaint to the Norwegian Data Protection Authority. Contact information is available at www.datatilsynet.no. Contact information: Kundelab AS +47 40 88 58 06 hei@kundelab.no