Snapshot 37786
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"body": "We've completed planned maintenance and are now processing the backlog of applications submitted during the read-only window. We are monitoring the system to ensure correct operations.",
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{
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"body": "On Saturday, July 18, from approximately 4PM to 6PM GMT (9AM to 11AM PST), Ashby will be in read-only mode (except for job applications, which can still be submitted). During this time, we will be changing our database infrastructure. Details below.\n\n*How will this impact my Ashby access?*\nYou can log in and view all information in Ashby, but cannot modify or delete it. We’ve disabled the interface for common functionality that modifies or deletes data. In some cases, the interface may not be disabled but will error (safely) when clicked.\n\nATS sync will be paused during this time, and we anticipate that ATS data will be up to date within 2 hours after the infrastructure change is complete.\n\n*How will this impact job applicants?*\nHosted job boards, Ashby Job Board API, and submitting applications via the Ashby Customer API will continue to function. Applications submitted during maintenance will not be viewable in Ashby until after it is complete.\n\n*How will this impact candidates who are interviewing?*\nCandidates will not be able to use direct scheduling, availability links, and candidate experience surveys, and will be presented with a message to try again later. Calendar events and conference meeting links will not be impacted, but feedback cannot be submitted until the transition is complete.\n\n*How will this impact live integrations?*\nDuring this time, any API calls that modify Ashby data will fail with 500 errors.\n\n*How will this impact Ashby’s People Workflows add-on?*\nYou can view employees, workflows, and tasks, but cannot modify them, so completing tasks and advancing workflow steps will be disabled. Workflow automation is also paused: in-flight workflows will not advance, scheduled steps and reminders will not fire, and automated actions will not run. Automation will resume and process any steps that were due once maintenance is complete. The new-employee portal will also be read-only, allowing users to view tasks but not complete tasks or complete their profile.\n\n*How will I know when read-only mode begins and ends?*\nWe will provide in-app messaging, post updates to status.ashbyhq.com, and email updates throughout the transition. You can subscribe to email updates at status.ashbyhq.com.\n\nWe appreciate your patience and understanding as we maintain Ashby’s reliability and speed. Please reach out to your customer success manager or [email protected] with any questions.",
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"body": "This incident has been resolved.",
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"body": "We are continuing to monitor an issue where some users may intermittently experience a failed or timed-out login when signing in via SSO because of an issue in our upstream provider. If you hit an error signing in via SSO, please retry. If you're currently logged in, avoid logging out while the issue persists. Other login methods, including magic-link sign-in, are unaffected. We are actively monitoring and will post another update as the situation changes.",
"created_at": "2026-07-16T09:12:53.315Z",
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{
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"body": "For approximately 11 minutes from 10:19 AM PDT to 10:30 AM PDT, Ashby users experienced long-running loading screens and, in some cases, errors. This was the result of requests to our servers taking too long to respond. Candidates applying for jobs were unaffected.\n\nOur maintenance this weekend will address the root cause of this issue by increasing our database capacity.",
"created_at": "2026-07-14T02:48:27.497Z",
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{
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"id": "y91vnr0l80dw",
"name": "Recruiting",
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"position": 1,
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}
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{
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}
],
"body": "This incident has been resolved. Resumes that failed to parse during the incident have been backfilled.",
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"id": "21ywcknfb6q5",
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{
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{
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}
],
"body": "Newly-uploaded resumes are now being parsed successfully. Resumes that failed to parse during the incident will be backfilled.",
"created_at": "2026-07-08T00:58:27.737Z",
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"deliver_notifications": true,
"display_at": "2026-07-08T00:58:27.737Z",
"id": "6cgbrvb823q4",
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{
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],
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"created_at": "2026-07-08T00:40:32.369Z",
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}
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