Snapshot 38075
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "d91g37p8dc30",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 236 - Washington, DC",
"timestamp": "Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e06:12\u003c/var\u003e - \u003cvar data-var='time'\u003e07:46\u003c/var\u003e EDT"
},
{
"code": "0lhc1jr8gdtp",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 532 - Wichita, KS",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:31\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:18\u003c/var\u003e EDT"
},
{
"code": "9pj5nbryn6js",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Messaging Provisioning Delays",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e23:04\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:27\u003c/var\u003e EDT"
},
{
"code": "f4bv4lbpy5yf",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 256 - Clarksburg, WV",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:34\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e02:39\u003c/var\u003e EDT"
},
{
"code": "p7cfm049pdgs",
"impact": "none",
"message": "During a scheduled maintenance window, inbound calls for some customers did not deliver as expected. These calls failed to complete as expected during the impact window. We have sense observed expected network behavior, and consider this incident resolved.",
"name": "Inbound Calling Incident",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e EDT"
},
{
"code": "lb5vyl94gcc3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Belgium",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e EDT"
},
{
"code": "lp9bk1njr0h7",
"impact": "none",
"message": "This incident has been resolved.",
"name": "10DLC Campaign Search Incident",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:14\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e EDT"
},
{
"code": "brwcw16cp7ml",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e EDT"
},
{
"code": "j7zlvswnkn8n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - Ontario Canada (YYZ) Data Center",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "svg3hht7xtrj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "jrdyjxlf2kbl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Mexico",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e22:01\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e EDT"
}
],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "zhdw3sk704rv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Germany",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e18:04\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e EDT"
},
{
"code": "d8stn7676qmf",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 932 - Bluefield, WV",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:35\u003c/var\u003e - \u003cvar data-var='time'\u003e13:36\u003c/var\u003e EDT"
},
{
"code": "993jlxk5z4gc",
"impact": "none",
"message": "Final: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.\n\nStart Time: 09/29/2026 21:05 ET\n\nStop Time: 09/30/2026 09:43 ET",
"name": "Bandwidth Local Market Impairment - 974 - Rochester, NY",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e21:14\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:52\u003c/var\u003e EDT"
},
{
"code": "gkxyzdstx17k",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 326 - Toledo, OH",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e03:49\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e08:07\u003c/var\u003e EDT"
},
{
"code": "4qz20xrhs4zw",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 532 - Wichita, KS",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e01:26\u003c/var\u003e - \u003cvar data-var='time'\u003e07:57\u003c/var\u003e EDT"
},
{
"code": "qq6c8k5mkq2v",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Outbound MMS Messaging Incident - AT\u0026T",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e21:54\u003c/var\u003e - \u003cvar data-var='time'\u003e22:31\u003c/var\u003e EDT"
},
{
"code": "dgq3hz07ny8p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Germany",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e EDT"
},
{
"code": "lp564hn070dh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - Vancouver Canada Data Center",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "gkkmxy0d54xg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Belgium",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e EDT"
},
{
"code": "2wpp9k9rzb7w",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 442 - Augusta, GA",
"timestamp": "Sep \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:57\u003c/var\u003e EDT"
},
{
"code": "645fnd39glz2",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 330 - Evansville, IN",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e23:17\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e22:28\u003c/var\u003e EDT"
},
{
"code": "mshyr409b57s",
"impact": "none",
"message": "For a period of time the Bandwidth network was incorrectly receiving MMS messages to Bandwidth powered numbers. This was identified as an off-network event and isolated to a specific industry provider. This incident has been resolved and we are observing expected MMS traffic inbound to our network.",
"name": "MMS Inbound Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:13\u003c/var\u003e - \u003cvar data-var='time'\u003e08:13\u003c/var\u003e EDT"
},
{
"code": "vfr559yqhrkp",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 721 - Las Vegas, NV",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:35\u003c/var\u003e - \u003cvar data-var='time'\u003e07:13\u003c/var\u003e EDT"
},
{
"code": "jjmrkmfkq78f",
"impact": "none",
"message": "For a brief period of time the Bandwidth Global portal failed to properly display pricing information. Teams have resolved this incident.",
"name": "Bandwidth Global Portal",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e06:45\u003c/var\u003e - \u003cvar data-var='time'\u003e06:45\u003c/var\u003e EDT"
},
{
"code": "ld3mbxbvdv43",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free MMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e EDT"
},
{
"code": "ps0phzcglq72",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - DFW Data Center",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:01\u003c/var\u003e EDT"
},
{
"code": "7qpjw3q6m5t6",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 340 Detroit / Southfield, MI",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e16:25\u003c/var\u003e - \u003cvar data-var='time'\u003e20:32\u003c/var\u003e EDT"
},
{
"code": "qwzn1hmk8dsg",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 636 - Fargo, ND",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:49\u003c/var\u003e - \u003cvar data-var='time'\u003e08:59\u003c/var\u003e EDT"
},
{
"code": "s7wp3r8636fb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "kjsz31ktkz27",
"impact": "major",
"message": "This incident has been resolved.",
"name": "AT\u0026T MMS Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:06\u003c/var\u003e - \u003cvar data-var='time'\u003e16:02\u003c/var\u003e EDT"
},
{
"code": "zqf4z2xb0mm9",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Messaging Insights",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:41\u003c/var\u003e - \u003cvar data-var='time'\u003e08:54\u003c/var\u003e EDT"
},
{
"code": "wm5kj2hqxr1q",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 532 - Wichita, KS",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e01:17\u003c/var\u003e - \u003cvar data-var='time'\u003e06:32\u003c/var\u003e EDT"
},
{
"code": "hqc0h50x6y0x",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 256 - Clarksburg, WV",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:12\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e06:04\u003c/var\u003e EDT"
},
{
"code": "fdwv8jv1r79j",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth Local Market Impairment - 522 - Springfield, MO",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e01:13\u003c/var\u003e - \u003cvar data-var='time'\u003e05:35\u003c/var\u003e EDT"
},
{
"code": "2ls70yph5w91",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - ATL Data Center",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "gj4351b7bj9p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "f3jm7nf3s5hj",
"impact": "critical",
"message": "Bandwidth has observed continued stability to and is resolving this incident.",
"name": "Bandwidth Local Market Impairment - 444 - Albany , GA",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:12\u003c/var\u003e - \u003cvar data-var='time'\u003e00:29\u003c/var\u003e EDT"
},
{
"code": "4vt373p36rx2",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 362 - Carbondale, IL",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:56\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e18:17\u003c/var\u003e EDT"
},
{
"code": "m006csmmbbd1",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 328 - Dayton, OH",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:54\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e16:34\u003c/var\u003e EDT"
},
{
"code": "4yfzdmzch9rf",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 234 - Pittsburgh, PA",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:35\u003c/var\u003e - \u003cvar data-var='time'\u003e15:43\u003c/var\u003e EDT"
},
{
"code": "f4dxctyv946j",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 468 - Memphis, TN",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:14\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e10:25\u003c/var\u003e EDT"
},
{
"code": "3g94vmq3fxl1",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 668 - Tucson, AZ",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:46\u003c/var\u003e - \u003cvar data-var='time'\u003e08:42\u003c/var\u003e EDT"
},
{
"code": "12vgk1c9zwr9",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Outbound Incident - Italy",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:32\u003c/var\u003e - \u003cvar data-var='time'\u003e08:13\u003c/var\u003e EDT"
},
{
"code": "0b2t0xw5lpmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "0nwrvl2c3zxq",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 220 - Pleasantville, NJ",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:17\u003c/var\u003e - \u003cvar data-var='time'\u003e21:58\u003c/var\u003e EDT"
},
{
"code": "d5dbpmbk6ctx",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 951 - Rocky Mount, NC",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:15\u003c/var\u003e - \u003cvar data-var='time'\u003e21:52\u003c/var\u003e EDT"
},
{
"code": "b3w7rd5lfh5j",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 932 Bluefield, WV",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:01\u003c/var\u003e - \u003cvar data-var='time'\u003e18:22\u003c/var\u003e EDT"
},
{
"code": "155881prn5fv",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Toll Free Porting Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:15\u003c/var\u003e - \u003cvar data-var='time'\u003e13:56\u003c/var\u003e EDT"
},
{
"code": "whkschsh4bcy",
"impact": "none",
"message": "For a brief period of time outbound messages to Verizon Wireless destination were not delivering as expected. This was investigated and determined to be an off-network incident.",
"name": "Messaging Incident - Verizon Wireless",
"timestamp": "Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e08:11\u003c/var\u003e - \u003cvar data-var='time'\u003e08:11\u003c/var\u003e EDT"
},
{
"code": "y8d918417vl6",
"impact": "none",
"message": "During this incident customers may have experienced delayed or duplicated call logs in Insights within the Bandwidth App. Teams have restored expected reporting behaviors.",
"name": "Bandwidth App - Insights Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:32\u003c/var\u003e - \u003cvar data-var='time'\u003e15:32\u003c/var\u003e EDT"
},
{
"code": "c8rtcv5n5kc0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - LAX Data Center",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "72jfqx5vzxks",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 951 - Rocky Mount, NC",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e15:09\u003c/var\u003e EDT"
},
{
"code": "bspf937jhnm3",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 234 - Pittsburgh, PA",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e21:11\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:31\u003c/var\u003e EDT"
},
{
"code": "0qp83zb3v1z4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free MMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e04:01\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e EDT"
},
{
"code": "9m0fslnx18c9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "9zfs8h3fzcsh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "y767q1tsnzql",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 949 - Fayetteville, NC",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e16:13\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e13:12\u003c/var\u003e EDT"
},
{
"code": "fsv60vckxnyx",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 234 - Pittsburgh, PA",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:16\u003c/var\u003e - \u003cvar data-var='time'\u003e11:10\u003c/var\u003e EDT"
},
{
"code": "0q9v47hh6050",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 920 - New Haven, CT",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:35\u003c/var\u003e - \u003cvar data-var='time'\u003e06:25\u003c/var\u003e EDT"
},
{
"code": "zgty8z43jqdw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - JFK Data Center",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "rkwlv02qcjdt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Network Maintenance - ATL \u0026 LAX Data Centers",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "8fxgcfd11z9q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Belgium",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e18:01\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e EDT"
},
{
"code": "l4699wk9mpfg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound SMS Incident - T-Mobile",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:31\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e20:09\u003c/var\u003e EDT"
},
{
"code": "4s6g77tgp3q1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - IP Adding",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:51\u003c/var\u003e - \u003cvar data-var='time'\u003e16:45\u003c/var\u003e EDT"
},
{
"code": "vyrc9q7tj8qn",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Registration Center — Brand Creation",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:54\u003c/var\u003e - \u003cvar data-var='time'\u003e23:58\u003c/var\u003e EDT"
},
{
"code": "jh6023gyd42c",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound SIP Auth Calling incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e02:10\u003c/var\u003e - \u003cvar data-var='time'\u003e04:38\u003c/var\u003e EDT"
},
{
"code": "wzh5xv729jxw",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 974 - Rochester, NY",
"timestamp": "Sep \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e17:26\u003c/var\u003e - \u003cvar data-var='time'\u003e17:55\u003c/var\u003e EDT"
},
{
"code": "7wj4dpzd2184",
"impact": "minor",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 248 - Richmond, VA",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:49\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e09:34\u003c/var\u003e EDT"
},
{
"code": "5wlst99dzt18",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Germany",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e EDT"
},
{
"code": "pyt2j966rbz4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Messaging Delivery Incident- AT\u0026T",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e14:04\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:40\u003c/var\u003e EDT"
},
{
"code": "8cys90w1hhfn",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Isolated LAX Datacenter Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:51\u003c/var\u003e - \u003cvar data-var='time'\u003e11:40\u003c/var\u003e EDT"
},
{
"code": "y13gy39pmxs7",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 226 - Harrisburg, PA",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:32\u003c/var\u003e - \u003cvar data-var='time'\u003e04:59\u003c/var\u003e EDT"
},
{
"code": "1cfk6v978878",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 340 - DETROIT, M",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:13\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:22\u003c/var\u003e EDT"
},
{
"code": "w7kz73262lml",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "rcksf63v9svt",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 330 - Evansville, IN",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:24\u003c/var\u003e - \u003cvar data-var='time'\u003e06:01\u003c/var\u003e EDT"
},
{
"code": "jgztf9x6z81q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "72mnsq0th4hs",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - \t340 - Southfield, MI",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e05:13\u003c/var\u003e - \u003cvar data-var='time'\u003e16:26\u003c/var\u003e EDT"
},
{
"code": "lss7chb0gg4p",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 636 - Fargo, ND",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e11:02\u003c/var\u003e - \u003cvar data-var='time'\u003e15:35\u003c/var\u003e EDT"
},
{
"code": "j62hd0llzx26",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Australia",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:01\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e EDT"
},
{
"code": "200xy2k8v3lw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Singapore",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e EDT"
},
{
"code": "g0tzkzzvt0zp",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Port Order Delays - Toll Free Numbers",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:36\u003c/var\u003e - \u003cvar data-var='time'\u003e14:04\u003c/var\u003e EDT"
},
{
"code": "pmhqq0cb2kr7",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Germany Datacenter Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e07:02\u003c/var\u003e - \u003cvar data-var='time'\u003e09:01\u003c/var\u003e EDT"
},
{
"code": "9qr172n0h8wy",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 636 - Fargo, ND",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:05\u003c/var\u003e - \u003cvar data-var='time'\u003e18:25\u003c/var\u003e EDT"
},
{
"code": "w7623clgbrz2",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth Local Market Impairment - 973 - Palm Springs, CA",
"timestamp": "Sep \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e22:47\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:33\u003c/var\u003e EDT"
},
{
"code": "m7mz903261nk",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth Local Market Impairment - 240 - Frederick, MD",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e03:33\u003c/var\u003e - \u003cvar data-var='time'\u003e06:57\u003c/var\u003e EDT"
},
{
"code": "31yg25flgytn",
"impact": "none",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 974 - Rochester, NY",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e03:35\u003c/var\u003e - \u003cvar data-var='time'\u003e06:03\u003c/var\u003e EDT"
},
{
"code": "t1pzkpnqyyf0",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 638 - Bismarck, ND",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:06\u003c/var\u003e - \u003cvar data-var='time'\u003e21:18\u003c/var\u003e EDT"
},
{
"code": "7qc29dwby1pb",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 136 - Syracuse, NY",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:50\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e08:50\u003c/var\u003e EDT"
},
{
"code": "dw1db2m7z2dk",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 330 - Evansville, IN",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:06\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e08:28\u003c/var\u003e EDT"
},
{
"code": "kr24ftmy5n4d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "8k1k2l0d8nlc",
"impact": "critical",
"message": "Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - 656 - Denver, CO",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e02:44\u003c/var\u003e - \u003cvar data-var='time'\u003e22:14\u003c/var\u003e EDT"
},
{
"code": "thbtyx1s085j",
"impact": "none",
"message": "For a short period of time calls were not being signed with regards to STIR/SHAKEN. No call failure were observed with this incident. Proper call signing has been restored.",
"name": "STIR/SHAKEN Signing Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e21:09\u003c/var\u003e - \u003cvar data-var='time'\u003e21:09\u003c/var\u003e EDT"
},
{
"code": "p8f8sc4dr4k4",
"impact": "critical",
"message": "Bandwidth can confirm all services are restored. This incident is resolved.",
"name": "Bandwidth Local Market Impairment - LATA 220 - Pleasantville, NJ",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e14:21\u003c/var\u003e - \u003cvar data-var='time'\u003e18:18\u003c/var\u003e EDT"
},
{
"code": "w0mbbq6tcxh3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "LAX Datacenter Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e13:33\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:54\u003c/var\u003e EDT"
},
{
"code": "zrt9vz5x3wfb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident - Germany Datacenter",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:53\u003c/var\u003e - \u003cvar data-var='time'\u003e07:55\u003c/var\u003e EDT"
},
{
"code": "tdg3r8jvpyys",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "znm0yxgpb9fn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Germany",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EDT"
},
{
"code": "54hbffbh68fc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MDR Generation Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e05:16\u003c/var\u003e - \u003cvar data-var='time'\u003e07:56\u003c/var\u003e EDT"
},
{
"code": "mlpn3qbn51yj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth Local Market Impairment - 240 - Frederick, MD",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e01:44\u003c/var\u003e - \u003cvar data-var='time'\u003e06:50\u003c/var\u003e EDT"
},
{
"code": "sxsmz7jlgw8s",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Outbound calling incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:15\u003c/var\u003e - \u003cvar data-var='time'\u003e13:29\u003c/var\u003e EDT"
},
{
"code": "8f1bxzghrgkv",
"impact": "critical",
"message": "Final: Our carrier has completed all necessary repairs (SSL certificate update) and Bandwidth can confirm all services are restored. This incident is being resolved.\n\nStart Time: 2026-09-01 07:11:00 UTC\n\nEnd Time: 2026-09-01 08:55:00 UTC",
"name": "Bandwidth International Market Impairment - Thailand",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e04:40\u003c/var\u003e - \u003cvar data-var='time'\u003e07:11\u003c/var\u003e EDT"
},
{
"code": "tj6mc0ybp152",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "DFW Voice Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e22:28\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:29\u003c/var\u003e EDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "7sd71v1fkw6v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound SMS Delivery - T-Mobile",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:05\u003c/var\u003e - \u003cvar data-var='time'\u003e17:13\u003c/var\u003e EDT"
},
{
"code": "64kglh9whngq",
"impact": "none",
"message": "For a brief period of time, some Toll Free port orders were delayed in provisioning due to network condition with a industry partner. At this time provisioning activities are processing as expected.",
"name": "Toll Free Porting Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e11:46\u003c/var\u003e - \u003cvar data-var='time'\u003e11:46\u003c/var\u003e EDT"
},
{
"code": "rw3c3zhkrnpg",
"impact": "none",
"message": "For a brief period of time, a sub-set of Toll Free Origination voice traffic was unable to complete due to an off-network incident. This incident has been resolved and we are observing expected network behavior.",
"name": "Toll Free Origination Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:54\u003c/var\u003e - \u003cvar data-var='time'\u003e11:54\u003c/var\u003e EDT"
},
{
"code": "2f7fw0kwrt5c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "w4gt67l64nh5",
"impact": "none",
"message": "For a brief period of time a subset of customer traffic, with a specific account settings were until not route traffic as expected. Teams have resolved this incident and are observing expected traffic behaviors.",
"name": "Outbound Voice Call Routing Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e14:23\u003c/var\u003e - \u003cvar data-var='time'\u003e14:23\u003c/var\u003e EDT"
},
{
"code": "0wr56c0p3rjb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e02:00\u003c/var\u003e EDT"
},
{
"code": "hxqfr77yccq6",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - New Number Orders",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e - \u003cvar data-var='time'\u003e11:01\u003c/var\u003e EDT"
},
{
"code": "5dr0ntfmqpsf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Toll Free Port Order Delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e12:21\u003c/var\u003e - \u003cvar data-var='time'\u003e16:32\u003c/var\u003e EDT"
},
{
"code": "gp9r5vplxz1p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "ssmj5lybsnvy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "New York Data Center Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:57\u003c/var\u003e - \u003cvar data-var='time'\u003e11:09\u003c/var\u003e EDT"
},
{
"code": "b4fy9jc6jk27",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Off Net Port Order Delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:05\u003c/var\u003e - \u003cvar data-var='time'\u003e17:39\u003c/var\u003e EDT"
},
{
"code": "9gl7tjgpjyzp",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - 10DLC Campaign Visibility",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:17\u003c/var\u003e - \u003cvar data-var='time'\u003e09:13\u003c/var\u003e EDT"
},
{
"code": "ds4znwpcjls9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "b2567dm9m9g8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "nvjlbz68rdvj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "ngqfvk58gpgj",
"impact": "none",
"message": "For a brief period of time, number orders in the Bandwidth App were delayed or failed to complete. This incident has been resolved.",
"name": "Bandwidth App Number Order Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e07:16\u003c/var\u003e - \u003cvar data-var='time'\u003e07:16\u003c/var\u003e EDT"
},
{
"code": "bgmrj8kdq04l",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Messaging Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e03:57\u003c/var\u003e - \u003cvar data-var='time'\u003e10:08\u003c/var\u003e EDT"
},
{
"code": "8mt4f5rrt76s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:01\u003c/var\u003e EDT"
},
{
"code": "vtkmvjrwy1m5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Los Angeles",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "vmq73ydpdvy3",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Off Net Port Order Activation Delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:50\u003c/var\u003e - \u003cvar data-var='time'\u003e19:24\u003c/var\u003e EDT"
},
{
"code": "1r90gw1r8t4m",
"impact": "none",
"message": "Bandwidth teams resolved an incident where RCS Agents were deployed to the incorrect region resulting in potential traffic issues.",
"name": "RCS Agent Locations Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:04\u003c/var\u003e - \u003cvar data-var='time'\u003e06:04\u003c/var\u003e EDT"
},
{
"code": "g8t6x4z6j5zn",
"impact": "none",
"message": "For a brief period of time new telephone number orders were delayed in processing. At this time, orders are processing as expected, and we consider this incident resolved.",
"name": "Bandwidth App Incident - Number Order",
"timestamp": "Aug \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e06:59\u003c/var\u003e - \u003cvar data-var='time'\u003e06:59\u003c/var\u003e EDT"
},
{
"code": "hm4dbrddd0pk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "JFK Datacenter Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:15\u003c/var\u003e EDT"
},
{
"code": "wdgfmvvdgctf",
"impact": "none",
"message": "For a brief period of time, a sub-set of traffic transiting over porting of our ATL datacenter may have unexpectedly failed to complete as intended. At this time this portion of traffic has restored and our network is operating as expected.",
"name": "ATL Datacenter Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:21\u003c/var\u003e - \u003cvar data-var='time'\u003e10:21\u003c/var\u003e EDT"
},
{
"code": "0j7k7wcr8833",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "JFK Datacenter Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:54\u003c/var\u003e - \u003cvar data-var='time'\u003e08:09\u003c/var\u003e EDT"
},
{
"code": "cskdhbpwm0q7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "vwj2lp1jwd4d",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "LAX Datacenter Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:38\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e EDT"
},
{
"code": "x0y0kyff2j31",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Pindrop Integration Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:39\u003c/var\u003e - \u003cvar data-var='time'\u003e16:10\u003c/var\u003e EDT"
},
{
"code": "dwv0xbndj18z",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Toll Free Port Activations Delayed",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:43\u003c/var\u003e - \u003cvar data-var='time'\u003e14:39\u003c/var\u003e EDT"
},
{
"code": "02nc2p0zcchk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "7p8z0y508m4y",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Messaging RCS Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e03:56\u003c/var\u003e - \u003cvar data-var='time'\u003e12:20\u003c/var\u003e EDT"
},
{
"code": "hn28mjdymv26",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Belgium \u0026 Germany",
"timestamp": "Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EDT"
},
{
"code": "nn9c81zxncyf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "6vz5xvq11rgc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "vpv78wwrg0k7",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "DFW Datacenter Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e10:15\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e02:50\u003c/var\u003e EDT"
},
{
"code": "r7j2j4mjwnym",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "c7219tcd6yy2",
"impact": "none",
"message": "For a brief period of a time, a small subset of voice traffic transversing our DFW datacenter experienced unexpected call failures. This incident is now resolved and we are observing expected network behavior.",
"name": "DFW Datacenter Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e17:48\u003c/var\u003e - \u003cvar data-var='time'\u003e17:48\u003c/var\u003e EDT"
},
{
"code": "8q6lccf5j3cc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Emergency Call CDR Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e07:40\u003c/var\u003e - \u003cvar data-var='time'\u003e08:39\u003c/var\u003e EDT"
},
{
"code": "1kl5d40pfvy1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Inbound and Outbound Voice Incident - Slovenia",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:07\u003c/var\u003e - \u003cvar data-var='time'\u003e06:50\u003c/var\u003e EDT"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-07-31T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "161rbk5g1kp9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "+52 Country Code Prepended to Calling Number - BWI Platform Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:51\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e19:02\u003c/var\u003e EDT"
},
{
"code": "sltwskkngps0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Germany Calling Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:28\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e11:05\u003c/var\u003e EDT"
},
{
"code": "0gpnzxpkq0kn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "r49nn397g5x6",
"impact": "none",
"message": "Customers experienced delays in receiving Delivery Receipts (DLRs) for messaging traffic. This incident has been resolved.",
"name": "Delivery Receipts (DLRs) Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e EDT"
},
{
"code": "1s4qwjhgxbd6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Dallas Data Center",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "s7246258qx3z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "r1wqwjwhrl5v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e23:01\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "r28m93v6qc1q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Dallas Data Center",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "kq8snl1k3wzx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e EDT"
},
{
"code": "cnz4h09v9s8l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "7mp5v5z6mx1f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e06:01\u003c/var\u003e EDT"
},
{
"code": "mrtq97wwyfrx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "8d3xc7kp99df",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Atlanta Data Center",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "vkgq063gwd02",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:27\u003c/var\u003e EDT"
},
{
"code": "vs4pmvyg4ch8",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Outbound Netherlands Calling Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:33\u003c/var\u003e - \u003cvar data-var='time'\u003e12:52\u003c/var\u003e EDT"
},
{
"code": "jbjc2rh92ztp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - New Number Order Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e11:40\u003c/var\u003e EDT"
},
{
"code": "glgjf2dkbwmz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "dn63t7hhpzhc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "4vs5yvh8ypnx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "dq028gkvhq74",
"impact": "none",
"message": "For a brief period of time, the Bandwidth App may have been unresponsive to users. At this time the App is stable and we consider this incident resolved.",
"name": "Bandwidth App Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e04:30\u003c/var\u003e EDT"
},
{
"code": "wknlbbpvp296",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "lfqhdxzxdf25",
"impact": "none",
"message": "For a brief period of time, a small subset of Programable Voice traffic experienced traffic disruption. Traffic has since stabilized and we consider this incident resolved.",
"name": "Programmable Voice Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e19:23\u003c/var\u003e - \u003cvar data-var='time'\u003e19:23\u003c/var\u003e EDT"
},
{
"code": "dzfqvjh1l40h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "5zw6vcdg2q8p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EDT"
},
{
"code": "wb0bvc9rpcc7",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ATL/EWR Data Center Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e17:52\u003c/var\u003e - \u003cvar data-var='time'\u003e22:36\u003c/var\u003e EDT"
},
{
"code": "bb1chj68mqst",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "10DLC Provisioning Incidet",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:35\u003c/var\u003e - \u003cvar data-var='time'\u003e20:07\u003c/var\u003e EDT"
},
{
"code": "3wtzpj0b0vyz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e EDT"
},
{
"code": "dz336ybc81jr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident - Finland",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e08:37\u003c/var\u003e - \u003cvar data-var='time'\u003e14:10\u003c/var\u003e EDT"
},
{
"code": "p5smk4zfbs3g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EDT"
},
{
"code": "chqqb2915p1m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:01\u003c/var\u003e EDT"
},
{
"code": "grr895x85357",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "z2w3xvjxmhds",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident - Germany",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e06:07\u003c/var\u003e - \u003cvar data-var='time'\u003e08:53\u003c/var\u003e EDT"
},
{
"code": "r6vb3sst7lwm",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "US Outbound Voice Incident - One Way Audio",
"timestamp": "Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:27\u003c/var\u003e - \u003cvar data-var='time'\u003e15:49\u003c/var\u003e EDT"
},
{
"code": "4dz7kfqlvlqp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "9n68v8fdjnqk",
"impact": "major",
"message": "This incident has been resolved.",
"name": "911 Provisioning Incident - Bandwidth App",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:33\u003c/var\u003e - \u003cvar data-var='time'\u003e11:23\u003c/var\u003e EDT"
},
{
"code": "pk4gygzbxkc1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - New York",
"timestamp": "Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:02\u003c/var\u003e EDT"
},
{
"code": "4pl8478zplng",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth Dashboard Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EDT"
},
{
"code": "l42mrmhlv22g",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "DFW Calling Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:50\u003c/var\u003e - \u003cvar data-var='time'\u003e23:48\u003c/var\u003e EDT"
},
{
"code": "0dydw5hsjxcy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Legacy Global Voice Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e02:32\u003c/var\u003e - \u003cvar data-var='time'\u003e07:14\u003c/var\u003e EDT"
},
{
"code": "q9ddh29zldql",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Inbound CNAM Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:59\u003c/var\u003e - \u003cvar data-var='time'\u003e22:18\u003c/var\u003e EDT"
},
{
"code": "xdchr8tm5q98",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "5dstzz0t64tc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Belgium Calling Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e18:18\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e00:09\u003c/var\u003e EDT"
},
{
"code": "wlty1pt3c3ny",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e EDT"
},
{
"code": "mjshstt5hdp1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:01\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EDT"
},
{
"code": "szqtfzhgz498",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ATL Datacenter Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e15:54\u003c/var\u003e - \u003cvar data-var='time'\u003e17:56\u003c/var\u003e EDT"
},
{
"code": "dgvbvy4djtdw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "llhwrmdqsg5v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident - Sweden",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:27\u003c/var\u003e - \u003cvar data-var='time'\u003e11:24\u003c/var\u003e EDT"
},
{
"code": "vg5hwf8kj0kv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Los Angeles",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "cqsn6pht1r3f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Singapore",
"timestamp": "Jul \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e EDT"
},
{
"code": "cz3r0gwhjjfm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - South Korea",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e EDT"
},
{
"code": "yrk7j51jxtpx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EDT"
},
{
"code": "v47822g4hnhb",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident - UK",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e04:51\u003c/var\u003e - \u003cvar data-var='time'\u003e11:45\u003c/var\u003e EDT"
},
{
"code": "0p3qmrj3mz5s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "pyn8kdz8lsf0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Toll Free Porting Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:41\u003c/var\u003e EDT"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "jxgv65gn22r2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MMS Delivery Incident - Verizon Wireless",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e16:55\u003c/var\u003e - \u003cvar data-var='time'\u003e23:26\u003c/var\u003e EDT"
},
{
"code": "y90f7c1t9r2z",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Port Order Delays",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:40\u003c/var\u003e - \u003cvar data-var='time'\u003e10:48\u003c/var\u003e EDT"
},
{
"code": "8mq3h1vjw1bk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Dash CDR Delays",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e07:46\u003c/var\u003e - \u003cvar data-var='time'\u003e08:50\u003c/var\u003e EDT"
},
{
"code": "zxbpfgnk0r79",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - South Korea",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e EDT"
},
{
"code": "bzzcjvzgkm2s",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Provisioning Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e10:49\u003c/var\u003e - \u003cvar data-var='time'\u003e12:10\u003c/var\u003e EDT"
},
{
"code": "21yzgw374162",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Legacy Global Portal",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e04:08\u003c/var\u003e - \u003cvar data-var='time'\u003e04:37\u003c/var\u003e EDT"
},
{
"code": "svd422wy6yx8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "d685xztrd4hz",
"impact": "none",
"message": "This incident has been resolved.",
"name": "JFK Data Center Congestion",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e17:28\u003c/var\u003e EDT"
},
{
"code": "t172wzy9163v",
"impact": "none",
"message": "For a brief period if time a small subset of traffic transferring our ATL datacenter reviewed unexpected 404 and 503 errors. Teams have resolved these errors, and consider this incident resolved.",
"name": "ATL Datacenter Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e EDT"
},
{
"code": "67jsq4g35dn2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - New York",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "v7lhbb4td4t1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Invoice Downloads",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:41\u003c/var\u003e - \u003cvar data-var='time'\u003e19:08\u003c/var\u003e EDT"
},
{
"code": "dqgt2bgp46k4",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident- Argentina",
"timestamp": "Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:08\u003c/var\u003e - \u003cvar data-var='time'\u003e09:19\u003c/var\u003e EDT"
},
{
"code": "lt861m468lm6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "SIP Registrar Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e17:04\u003c/var\u003e - \u003cvar data-var='time'\u003e20:51\u003c/var\u003e EDT"
},
{
"code": "zcrldc8823nw",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound \u0026 Outbound calling incident - Czech Republic",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e07:27\u003c/var\u003e - \u003cvar data-var='time'\u003e14:37\u003c/var\u003e EDT"
},
{
"code": "czvgpmdgjsdq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Atlanta Data Center",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "mr1025chk8rd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "g55qzjrzq0w0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Atlanta Data Center",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "c3tf0hk2hjs3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "2dpvwy7nxbb5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Port Order Delays",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:27\u003c/var\u003e - \u003cvar data-var='time'\u003e13:34\u003c/var\u003e EDT"
},
{
"code": "2bjh9h349kv0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "fk7zzmb0qkls",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - New York Data Center",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "5z974jfp2h0x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "hgdd8nnqz4zq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - New York Data Center",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "r8b89875dl47",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "cd0221f82kbg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound MMS Incident - AT\u0026T",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:36\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:23\u003c/var\u003e EDT"
},
{
"code": "vkmpk5r1h5m0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "DFW Datacenter Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:27\u003c/var\u003e - \u003cvar data-var='time'\u003e12:31\u003c/var\u003e EDT"
},
{
"code": "v983lr7xdmp5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "9l12y5y3x8zk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident - Italy",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e07:40\u003c/var\u003e EDT"
},
{
"code": "m7ky17lssf2s",
"impact": "none",
"message": "For a brief period of time users of Bandwidths' Global Portal may have experienced degraded portal behavior. This has since been resoled and the portal remains stable.",
"name": "Bandwidth Global Portal Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:45\u003c/var\u003e - \u003cvar data-var='time'\u003e06:45\u003c/var\u003e EDT"
},
{
"code": "w31n5vf19d6k",
"impact": "none",
"message": "During this incident some Toll-Free \u0026amp; 10DLC provisioning requests may have encountered unexpected delays or failures. This incident has been resolved and expected Toll-Free \u0026amp; 10DLC provisioning requests are processing as expected without delay.",
"name": "Toll-Free \u0026 10DLC Provisioning Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e EDT"
},
{
"code": "lj4b745wh6m6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "tzf09bc3pj69",
"impact": "none",
"message": "For a brief period of time customers may have experienced Inbound Outbound call failures for New Zealand based numbers and/or destinations. Teams resolved the incident and are observing expected calling behavior.",
"name": "New Zealand Inbound/Outbound Voice Calling Incident",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "ghhyv4rjs67t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "364wjqt38n5h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Switzerland",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e EDT"
},
{
"code": "47fs63t0nm0s",
"impact": "none",
"message": "For a brief period of time, some inbound MMS messages failed to deliver to Bandwidth destinations as expected. Teams resolved the incident and observed expected MMS delivery during prolonged monitoring.",
"name": "Inbound MMS Failures",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EDT"
},
{
"code": "klrzzr7tpc3t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e EDT"
},
{
"code": "c8hwj5zwcft6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "dc3z9jsvncj0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Australia",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "glf154xm6xqn",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Voice Calling Incident - Italy",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:08\u003c/var\u003e - \u003cvar data-var='time'\u003e07:44\u003c/var\u003e EDT"
},
{
"code": "yvhr2dryjsgq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "5jt1k2vtnqc1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Port In Order Delays",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e16:11\u003c/var\u003e EDT"
},
{
"code": "000nmdhssmjp",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Italy- Inbound and Outbound Call Failures",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:34\u003c/var\u003e EDT"
},
{
"code": "h8klh5rd42yg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Australia",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "ndyyy4vj9r94",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "p9x9gmqz97kv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "vgvct6z8l7bq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "n64jg7j3g2d9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Voice Authentication Incident - Pindrop",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e11:29\u003c/var\u003e - \u003cvar data-var='time'\u003e14:07\u003c/var\u003e EDT"
},
{
"code": "g9046nzgkz27",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "n2h65676wd9q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "2hmsmj008xkc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident - Bandwidth Global",
"timestamp": "May \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:19\u003c/var\u003e EDT"
},
{
"code": "cv97xfwd6sy0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "SMS and MMS Messaging Incident - Verizon Wireless",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e13:55\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e EDT"
},
{
"code": "b8yy81027qm5",
"impact": "none",
"message": "For a brief period of of time, some inbound calls from the Fibernetics network were not reaching the Bandwidth network. Teams have resolved the incident and are observing expected inbound traffic. We consider this incident resolved.",
"name": "Inbound Canadian Calling Incident - Fibernetics",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e15:08\u003c/var\u003e - \u003cvar data-var='time'\u003e15:08\u003c/var\u003e EDT"
},
{
"code": "cktmkw2j42qn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e23:01\u003c/var\u003e - May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e EDT"
},
{
"code": "p5ys53qq7t0f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "jtwj7ghhkvp3",
"impact": "none",
"message": "Customers may have experienced inbound and outbound call failures when routing through our DFW Datacenter. This incident has been resolved after prolonged stability was observed.",
"name": "DFW Datacenter Incident",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e15:41\u003c/var\u003e - \u003cvar data-var='time'\u003e15:41\u003c/var\u003e EDT"
},
{
"code": "ysn699mc5k53",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MMS Incident - AT\u0026T",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:46\u003c/var\u003e - \u003cvar data-var='time'\u003e01:43\u003c/var\u003e EDT"
},
{
"code": "4wcwnq8fm38f",
"impact": "none",
"message": "For a brief period of time an isolated event resulted in a small subset of 10DLC Messages to fail to deliver as expected. Traffic has since recovered and we consider this incident resolved.",
"name": "Isolated 10DLC Messaging Incident",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:27\u003c/var\u003e - \u003cvar data-var='time'\u003e19:27\u003c/var\u003e EDT"
},
{
"code": "c2bglxtcf9j7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Outbound MMS Messaging Incident",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e17:58\u003c/var\u003e - May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:34\u003c/var\u003e EDT"
},
{
"code": "2fwcjwx8qcvp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "qvk3q72y965h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "gd3s01jjnh0g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "x4288gj0008n",
"impact": "none",
"message": "For a brief period of time, some outbound Norway based calls may have failed to complete as expected. Traffic patterns have normalized and we consider this incident resolved.",
"name": "Outbound Calling Incident - Norway",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e06:59\u003c/var\u003e - \u003cvar data-var='time'\u003e06:59\u003c/var\u003e EDT"
},
{
"code": "0z9d1hgbc7q0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Inbound MMS Messaging Incident",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:57\u003c/var\u003e - May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e06:48\u003c/var\u003e EDT"
},
{
"code": "8dv9nbvp1ypj",
"impact": "major",
"message": "This incident has been resolved.",
"name": "10DLC Provisioning Incident",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e06:53\u003c/var\u003e - \u003cvar data-var='time'\u003e15:01\u003c/var\u003e EDT"
},
{
"code": "xzq6srmf40y9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "yydjpgfq3dwq",
"impact": "none",
"message": "For a brief period of time, South Africa voice traffic experienced intermittent inbound and outbound call instability resulting in calls falling to complete as expected. This incident has since resolved and we are observing expected network behavior.",
"name": "South Africa Voice Incident",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e06:32\u003c/var\u003e - \u003cvar data-var='time'\u003e06:32\u003c/var\u003e EDT"
},
{
"code": "0pgglspdfb35",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free MMS",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "49f7w4vzk69n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "1731zqxpk44c",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Messaging Provisioning Incident",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:33\u003c/var\u003e - \u003cvar data-var='time'\u003e15:46\u003c/var\u003e EDT"
},
{
"code": "hpyb6fm5sgkg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "72xb3s7vm07w",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Voice Calling Incident - DFW",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:58\u003c/var\u003e - May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:23\u003c/var\u003e EDT"
},
{
"code": "79yhw9zcvc8f",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Alpha Codes - Bandwidth App Incident",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e12:37\u003c/var\u003e - \u003cvar data-var='time'\u003e16:42\u003c/var\u003e EDT"
},
{
"code": "mg7hls163tv9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "zh25vqgwz540",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Messaging API Incident",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e23:06\u003c/var\u003e - May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e00:36\u003c/var\u003e EDT"
},
{
"code": "tnxg3rfjxymx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "pq3y6qxn7z6m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "zkr5bhfwmgxl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Los Angeles Data Center",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "bp3dzy0lk9v7",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound Messaging 10DLC Incident",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e16:13\u003c/var\u003e - \u003cvar data-var='time'\u003e18:22\u003c/var\u003e EDT"
},
{
"code": "1sgh8fvzkm0x",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Messaging Delays - AT\u0026T",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:16\u003c/var\u003e - May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e09:35\u003c/var\u003e EDT"
},
{
"code": "xbxtqkwsgs30",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DLS Maintenance - Los Angeles Data Center",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "7k0gpx087pgq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth Dashboard Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "1gcb3rm2nz0p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident- Manual Campaign Adds",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:57\u003c/var\u003e - \u003cvar data-var='time'\u003e18:10\u003c/var\u003e EDT"
},
{
"code": "xcwpg2p17l3v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e EDT"
},
{
"code": "0n8z9jl4llq6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "P2P Outbound Messaging Incident - AT\u0026T",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e19:53\u003c/var\u003e - May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:45\u003c/var\u003e EDT"
},
{
"code": "9tc4k36pp244",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "lgy940v6d1p1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Toll Free \u0026 Short Code MMS Incident - AT\u0026T",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:07\u003c/var\u003e - \u003cvar data-var='time'\u003e17:19\u003c/var\u003e EDT"
},
{
"code": "6zg7l8s6svcx",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Inbound Messaging Incident - Israel",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:43\u003c/var\u003e - \u003cvar data-var='time'\u003e13:47\u003c/var\u003e EDT"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-04-30T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "g02g161785xx",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Outbound Messaging Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:05\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e11:57\u003c/var\u003e EDT"
},
{
"code": "1yd61sny0pjg",
"impact": "none",
"message": "During this incident; inbound calls to German based numbers which were ported to the Bandwidth Universal Platform were failing to complete as expected. This incident has recovered and calls are processing as expected. Teams will monitor ensuring stability, however we consider this incident resolved.",
"name": "Inbound Calling Incident- Germany, Universal Platform",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "w14fcdvshp8s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "7hlrlcmgpg67",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "k6k06q4r9gfw",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Outbound Hosted Media MMS Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e19:15\u003c/var\u003e - \u003cvar data-var='time'\u003e20:07\u003c/var\u003e EDT"
},
{
"code": "08gjt5ljtf7p",
"impact": "minor",
"message": "Final: There may have been failed calls for international toll-free service during this period but all services are now restored.\n\nStart Time: 2026-04-28 12:01:37 PM UTC\nStop Time: 2026-04-28 12:40:04 PM UTC",
"name": "Bandwidth International Market Impairment - Israel Toll Free",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e08:52\u003c/var\u003e - \u003cvar data-var='time'\u003e08:52\u003c/var\u003e EDT"
},
{
"code": "wzsll7w7shxc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "czytmg3g82l6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound Calling - Alaska",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e12:55\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:52\u003c/var\u003e EDT"
},
{
"code": "zjxbqc9vc3bh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Campaign Registration",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:22\u003c/var\u003e - \u003cvar data-var='time'\u003e15:20\u003c/var\u003e EDT"
},
{
"code": "4mgs9dsktfs6",
"impact": "major",
"message": "This incident has been resolved.",
"name": "9-1-1 Dashboard Incident - Reporting",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e11:26\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e10:03\u003c/var\u003e EDT"
},
{
"code": "qxw6zf7hpd7y",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Insights",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e02:59\u003c/var\u003e - \u003cvar data-var='time'\u003e07:48\u003c/var\u003e EDT"
},
{
"code": "bzgfxlpc5m0j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "0jxgwxqcss0q",
"impact": "none",
"message": "For a brief period of time, some traffic transversing our ATL Data center may have encountered unexpected failures. Teams are observing expected network behavior and connectivity- resulting in this incident being resolved.",
"name": "Atlanta Datacenter Calling Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e01:29\u003c/var\u003e - \u003cvar data-var='time'\u003e01:29\u003c/var\u003e EDT"
},
{
"code": "hsgf2gv0q7qk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MMS Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:58\u003c/var\u003e - \u003cvar data-var='time'\u003e10:44\u003c/var\u003e EDT"
},
{
"code": "h6jgbklb15l7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "yxjz0vfkscdy",
"impact": "none",
"message": "For a brief period of time customers may have experienced a delay in outbound messaging and associated reports. Teams are observing expected network behavior and consider this incident resolved.",
"name": "Messaging Delays",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e03:43\u003c/var\u003e - \u003cvar data-var='time'\u003e03:43\u003c/var\u003e EDT"
},
{
"code": "b3dpt9dc6y2l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "t6stb27hdd2d",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Hosted Messaging",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e17:44\u003c/var\u003e - \u003cvar data-var='time'\u003e22:28\u003c/var\u003e EDT"
},
{
"code": "lbdwlnsmn445",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EVS (911) Dashboard Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "mbmr51x36py2",
"impact": "major",
"message": "Outage for Lata 668 (Tucson, AZ) is now resolved.",
"name": "Lata 668 (Tucson, AZ) CLEC Market Outage",
"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:46\u003c/var\u003e - \u003cvar data-var='time'\u003e04:52\u003c/var\u003e EDT"
},
{
"code": "gt6btz514z1c",
"impact": "none",
"message": "For a brief period of time, SMS and MMS messages with AT\u0026amp;T destinations were either delayed in delivery or failed to deliver as expected. Teams are observing expected network behavior at this time and consider this incident resolved.",
"name": "SMS and MMS Delivery Incident - AT\u0026T",
"timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - \u003cvar data-var='time'\u003e20:30\u003c/var\u003e EDT"
},
{
"code": "nf9sy6wq5mf4",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e12:29\u003c/var\u003e - \u003cvar data-var='time'\u003e21:04\u003c/var\u003e EDT"
},
{
"code": "v6rdc4l36xvr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "64tb3s6jgrw2",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - IP Provisioning",
"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:19\u003c/var\u003e - \u003cvar data-var='time'\u003e21:28\u003c/var\u003e EDT"
},
{
"code": "hn3qv4z3g949",
"impact": "none",
"message": "For a brief period of time users of the Bandwidth App may have experienced portal latency or general unavailability of the Bandwidth App. Teams are observing expected portal behavior and consider this incident resolved.",
"name": "Bandwidth App Incident - Access",
"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e17:46\u003c/var\u003e - \u003cvar data-var='time'\u003e17:46\u003c/var\u003e EDT"
},
{
"code": "wjxkt383phbl",
"impact": "major",
"message": "This incident has been resolved.",
"name": "10DLC Provisioning Delays",
"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:30\u003c/var\u003e - \u003cvar data-var='time'\u003e10:52\u003c/var\u003e EDT"
},
{
"code": "2k6rfw2lqsrg",
"impact": "minor",
"message": "Bandwidth has observed continued stability in SMS delivery to France and is resolving this incident.",
"name": "SMS Delivery Delays- France",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e19:58\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e04:38\u003c/var\u003e EDT"
},
{
"code": "k3gklt9c14x3",
"impact": "none",
"message": "For a brief period of time the Bandwidth App may have been unavailable for some users. We consider this incident resolved.",
"name": "Bandwidth App Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e - \u003cvar data-var='time'\u003e17:30\u003c/var\u003e EDT"
},
{
"code": "lc34c0886877",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth Help Center - Synthi",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e07:53\u003c/var\u003e - \u003cvar data-var='time'\u003e09:40\u003c/var\u003e EDT"
},
{
"code": "805fy7td3lsm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "3tyy2dv7wlf3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Number Purchase",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:27\u003c/var\u003e - \u003cvar data-var='time'\u003e11:55\u003c/var\u003e EDT"
},
{
"code": "stdfwnm9sm8n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "w6402d30rhqp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Number Order Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e21:08\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:40\u003c/var\u003e EDT"
},
{
"code": "82st9c2d3799",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth Dashboard Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "hzj86zmb6qsh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "rllp001t0w0b",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident - Belgium",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:51\u003c/var\u003e - \u003cvar data-var='time'\u003e08:57\u003c/var\u003e EDT"
},
{
"code": "r6mlhnw04hsf",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Legacy Global Portal Incident- Auto Top Off",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:47\u003c/var\u003e EDT"
},
{
"code": "mr9psn4wytqj",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Help Center Ticketing Incident - Email to Ticket",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:14\u003c/var\u003e EDT"
},
{
"code": "cg0wxzt445lg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "6qhnhzd0jllw",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "JFK Datacenter Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e07:01\u003c/var\u003e - \u003cvar data-var='time'\u003e11:36\u003c/var\u003e EDT"
},
{
"code": "xz8nhq2bhjrm",
"impact": "maintenance",
"message": "This incident has been resolved.",
"name": "MMS Failures",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:01\u003c/var\u003e - \u003cvar data-var='time'\u003e06:57\u003c/var\u003e EDT"
},
{
"code": "lvqtc35yk1wx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "8xv21gxfn21j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EDT"
},
{
"code": "p9vf0gmkxdww",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - China",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e12:02\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e EDT"
},
{
"code": "7139y4zk8vn6",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Singapore Inbound Calling Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:21\u003c/var\u003e - \u003cvar data-var='time'\u003e17:41\u003c/var\u003e EDT"
},
{
"code": "mycngh276cnx",
"impact": "minor",
"message": "This incident has been resolved. Impacted telephone numbers have been restored to their campaigns.",
"name": "Bandwidth App Incident - Campaign Assignment Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:38\u003c/var\u003e - \u003cvar data-var='time'\u003e17:07\u003c/var\u003e EDT"
},
{
"code": "qny003ft0gpd",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App - Provisioning Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e15:03\u003c/var\u003e - \u003cvar data-var='time'\u003e18:50\u003c/var\u003e EDT"
},
{
"code": "7w2p2085p5qg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Location Management",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e10:49\u003c/var\u003e - \u003cvar data-var='time'\u003e14:09\u003c/var\u003e EDT"
},
{
"code": "nfmjpdc24r3w",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App \u0026 Global Portal Incident - Reporting",
"timestamp": "Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:11\u003c/var\u003e - \u003cvar data-var='time'\u003e17:27\u003c/var\u003e EDT"
},
{
"code": "tq6v31b8w43v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bulk TN Lookup Functionality Incident",
"timestamp": "Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:27\u003c/var\u003e - \u003cvar data-var='time'\u003e17:25\u003c/var\u003e EDT"
},
{
"code": "qwdx0m9stk4y",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident - Romania",
"timestamp": "Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e04:41\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:29\u003c/var\u003e EDT"
},
{
"code": "96sr76q1jmwk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e EDT"
},
{
"code": "gkq4c0bbnvf6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "9kpqmd4hppyr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "9yyw7qb39np4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "2rwvfhsn4tmx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Global Portal Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e - \u003cvar data-var='time'\u003e16:35\u003c/var\u003e EDT"
},
{
"code": "85y071s35rlb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "40pxjwvbd9j9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e EDT"
},
{
"code": "hx4p7583l39v",
"impact": "none",
"message": "For a brief period of time, Bulk TN Lookup Queries were not completing as expected. At this time, we are observing expected App behavior.",
"name": "Bandwidth App Incident - TN Loopup",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e EDT"
},
{
"code": "c8m3lthx9sm5",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident- UK",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e16:23\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:17\u003c/var\u003e EDT"
},
{
"code": "cgm876wlw7qf",
"impact": "none",
"message": "For a brief period of time, some users of the Bandwidth App may have experienced unexpected errors. Teams are observing expected portal behavior.",
"name": "Bandwidth App Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:15\u003c/var\u003e - \u003cvar data-var='time'\u003e10:15\u003c/var\u003e EDT"
},
{
"code": "gy6s8wk9nvqx",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e10:06\u003c/var\u003e - \u003cvar data-var='time'\u003e18:17\u003c/var\u003e EDT"
},
{
"code": "k8vtn8rtytf7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "4q0p5pwwt11q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound 10DLC MMS Delivery Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e14:31\u003c/var\u003e - \u003cvar data-var='time'\u003e23:07\u003c/var\u003e EDT"
},
{
"code": "j71ftctk18w8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "y4hdf7mx3x6k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e02:15\u003c/var\u003e EDT"
},
{
"code": "9png3h8wv8ts",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "fkskjbxh30qh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound UK Voice Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:44\u003c/var\u003e - \u003cvar data-var='time'\u003e15:08\u003c/var\u003e EDT"
},
{
"code": "ycbhxpr0sjxj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "h8nyrszffjy7",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "National Calling Incident: France, Spain, Austria",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:11\u003c/var\u003e - \u003cvar data-var='time'\u003e17:37\u003c/var\u003e EDT"
},
{
"code": "8mp05658zh8z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "5p4yp2flrnv3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EDT"
},
{
"code": "y1g2g4jpn4h2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "y6h0vt7h8177",
"impact": "none",
"message": "For a brief period of time, a segment of calls transversing a specific node in our JFK Datacenter encountered unexpected failures. We are observing expected network behavior, and consider this incident resolved.",
"name": "JFK Calling Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e01:30\u003c/var\u003e EDT"
},
{
"code": "7csjxh6x9kz1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "gl6v2q1y2tqc",
"impact": "minor",
"message": "For a brief period of time, due to an industry incident, inbound SMS messages were delayed in delivery to their Bandwidth destination. Teams are observing, expected network behaviors and consider this incident.",
"name": "Delayed inbound SMS delivery",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e14:39\u003c/var\u003e - \u003cvar data-var='time'\u003e14:39\u003c/var\u003e EDT"
},
{
"code": "1pk6yv9kygyq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EDT"
},
{
"code": "rn2b8h17cjd1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EDT"
},
{
"code": "bvxpfndhk2w5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "ncjb6t042ggn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "03985sgsxd7t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "40hv74rgqnf3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e EST"
},
{
"code": "wblmjn6pb8hh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound and Outbound calls",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:39\u003c/var\u003e - \u003cvar data-var='time'\u003e11:33\u003c/var\u003e EST"
},
{
"code": "zxhwm544bhmf",
"impact": "minor",
"message": "For a brief period of time, customers may have not been able to access the the Bandwidth App as expected for both UP and API users. At this time, access has been restored and teams consider this incident resolved.",
"name": "Bandwidth App Access Incident",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e EST"
},
{
"code": "v1gx9p7qjspq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "10DLC Provisioning Incident - Delays",
"timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:02\u003c/var\u003e - \u003cvar data-var='time'\u003e23:28\u003c/var\u003e EST"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "bn4p5m14q27z",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Brussels Inbound and Outbound Calling Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e14:58\u003c/var\u003e - \u003cvar data-var='time'\u003e15:47\u003c/var\u003e EST"
},
{
"code": "k71ynf1gg6gk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound \u0026 Inbound Calling Incident - Austria",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:41\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e EST"
},
{
"code": "48wbwf10vz8w",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Portability Checker",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:39\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e EST"
},
{
"code": "pdyqrr5l1lfj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
},
{
"code": "0cmhs6swssc5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EST"
},
{
"code": "5gg44bjhc8vx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "wpt0hp8hdcws",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "y8n3lmsrw8rf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Australia",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e EST"
},
{
"code": "w08k9yx6q9xx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS/MMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "1rjr82rz2w4t",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Toll Free Verification API Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e17:08\u003c/var\u003e - \u003cvar data-var='time'\u003e23:52\u003c/var\u003e EST"
},
{
"code": "4zc0ss94wvsk",
"impact": "minor",
"message": "For a brief period of time some calls transversing our ATL data center could not be completed as expected. At this time, calls are completing as expected. We consider this incident resolved.",
"name": "Atlanta Data Center Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:27\u003c/var\u003e - \u003cvar data-var='time'\u003e13:27\u003c/var\u003e EST"
},
{
"code": "khxg7wr1l16f",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Campaign Provisioning Delays",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e11:58\u003c/var\u003e - \u003cvar data-var='time'\u003e16:59\u003c/var\u003e EST"
},
{
"code": "4wcfxbn1n7h0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "10DLC MMS Messaging Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:13\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:26\u003c/var\u003e EST"
},
{
"code": "bmqm03p2c4xb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "nsb6nsnzvg08",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency SBC Maintenance - DFW",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:01\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EST"
},
{
"code": "hss42wd4s990",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound SIP Auth Calling Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e16:55\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e EST"
},
{
"code": "9nqjzdt0p0lk",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Insights Latency",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:38\u003c/var\u003e EST"
},
{
"code": "p618053wskc3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "10DLC MMS Outbound Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e15:06\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e08:10\u003c/var\u003e EST"
},
{
"code": "c1kvbj680gmh",
"impact": "major",
"message": "This incident has been resolved.",
"name": "DFW Datacenter Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:58\u003c/var\u003e - \u003cvar data-var='time'\u003e12:23\u003c/var\u003e EST"
},
{
"code": "zbjqz3wzk2yk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "xf4jtqsbkd50",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e EST"
},
{
"code": "x2w7rr9kqg74",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "cbj35hsjn4k3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS/MMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "yflmkczrsjhv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - RDU Data Center",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "2cdy690gsbwn",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Verizon Wireless Messaging Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:31\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:42\u003c/var\u003e EST"
},
{
"code": "49rwm2pvrmwl",
"impact": "minor",
"message": "This incident has been resolved. Customers may retry any failed provisioning request at this time.",
"name": "10DLC TN Provisioning Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:21\u003c/var\u003e - \u003cvar data-var='time'\u003e07:35\u003c/var\u003e EST"
},
{
"code": "q68305df2zwn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "4fb3zlqfw3wl",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Intermittent ATL Datacenter Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e11:52\u003c/var\u003e - \u003cvar data-var='time'\u003e13:54\u003c/var\u003e EST"
},
{
"code": "1pcn7ky9dzrc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Increased SMS/MMS 4773 Errors",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:20\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e07:50\u003c/var\u003e EST"
},
{
"code": "d858yzm5hfbg",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Croatia Calling Incident",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e01:45\u003c/var\u003e - \u003cvar data-var='time'\u003e03:26\u003c/var\u003e EST"
},
{
"code": "yjfdn96s3tvg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free MMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "7057p4vf224f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00-05:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-01-31T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "m0mdhwlgp6vj",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth Global Portal Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:16\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e EST"
},
{
"code": "p3ww8fsyzct4",
"impact": "major",
"message": "The FCC has DEACTIVATED PRD-EAST DIRS for Winter Storm Fern; Bandwidth’s network operated as expected throughout this weather event.",
"name": "PRD-EAST: DIRS ACTIVATED FOR WINTER STORM FERN",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:43\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:13\u003c/var\u003e EST"
},
{
"code": "7dyj3xpvvs93",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App Reporting Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:13\u003c/var\u003e - \u003cvar data-var='time'\u003e16:19\u003c/var\u003e EST"
},
{
"code": "rjl6dkh9pr6y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "r7jjc1n9323l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "xlb2f1sm7y6z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "6f267cvylrhs",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ATL Data Center Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:32\u003c/var\u003e - \u003cvar data-var='time'\u003e12:05\u003c/var\u003e EST"
},
{
"code": "pd0prwxpdzlf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "d7rshft6b40m",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound 10DLC Messaging Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:09\u003c/var\u003e - \u003cvar data-var='time'\u003e16:03\u003c/var\u003e EST"
},
{
"code": "r51xlhywxrqh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "bjzd3yqf8qwc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "s2x53g26t24z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "c4wpc43y1fvk",
"impact": "none",
"message": "The storm has officially cleared out, and those signature Carolina blue skies are back.\n\nAs we expected, our network held strong throughout the weekend with zero impact to our services. Our teams have given the \"all clear,\" but we’ll continue to do what we do best—monitoring things 24/7 to keep your communications moving.\n\nWe’re officially closing out this event. If you need anything at all, you know where to find us:\n\u003cul\u003e\n\u003cb\u003eWeb:\u003c/b\u003e bandwidth.com/support\n\u003cb\u003ePhone:\u003c/b\u003e (855) 864-7776\u003c/ul\u003e",
"name": "Winter Storm Fern Update- (Southeast \u0026 Central US)",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:08\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e11:59\u003c/var\u003e EST"
},
{
"code": "tf50xrymywsr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth Scheduled Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e EST"
},
{
"code": "fv390m7zhpzb",
"impact": "minor",
"message": "For a brief period of time, some 10DLC enabled numbers may not have been able to transmit messages to AT\u0026amp;T Destinations. Those numbers were identified and reprovisioned. Teams are observing expected messaging behavior and will continue to monitor.",
"name": "10DLC Provisioning Incidet",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e EST"
},
{
"code": "dkbp7zvzj64y",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "10DLC Outbound Canadian Based Messaging Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e12:05\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:02\u003c/var\u003e EST"
},
{
"code": "y7y459kt4nbx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "l8l9ss1hs4q1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EST"
},
{
"code": "dqhq7n62ppqf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "lynj9y6l6j4r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "2l9szjp6cxhr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "yscv55dt4vs3",
"impact": "major",
"message": "This incident has been resolved.",
"name": "DFW Data Center Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e20:31\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:22\u003c/var\u003e EST"
},
{
"code": "pmht0nfbd6h1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "10DLC Provisioning Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e07:41\u003c/var\u003e - \u003cvar data-var='time'\u003e10:32\u003c/var\u003e EST"
},
{
"code": "kd7zztcsdm6l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "31xmg0mbz5vp",
"impact": "none",
"message": "For a short period of time, the Bandwidth App experienced a delay in order processing. Orders during this time were queued and processed after a delay. At this time, timely order processing is being observed and we consider this incident resolved.",
"name": "App Order Processing Delays",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:06\u003c/var\u003e - \u003cvar data-var='time'\u003e15:06\u003c/var\u003e EST"
},
{
"code": "pr2s1h69zcx1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Off Network Incident - Verizon",
"timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:03\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:58\u003c/var\u003e EST"
},
{
"code": "gdxw3s2xyf6w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "59xvtv054lxh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "7yv90fg4zmh4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e EST"
},
{
"code": "hymb0trsdbf2",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Support \u0026 Ticketing Site Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:02\u003c/var\u003e - \u003cvar data-var='time'\u003e16:30\u003c/var\u003e EST"
},
{
"code": "8787wxlbf19q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Toll-Free Port Activations Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:34\u003c/var\u003e - \u003cvar data-var='time'\u003e18:54\u003c/var\u003e EST"
},
{
"code": "wwtcj5gctxbx",
"impact": "minor",
"message": "For a brief period some outbound Germany based calls failed to process as expected. At this time we are observing expected network behavior and conceder this incident resolved.",
"name": "Outbound Calling Incident - Germany",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e07:50\u003c/var\u003e - \u003cvar data-var='time'\u003e07:50\u003c/var\u003e EST"
},
{
"code": "tkx375gtqfn3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "vw1shlmnzhcp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e EST"
},
{
"code": "6rkkjcxxl48x",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "10 DLC Provisioning Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:18\u003c/var\u003e - \u003cvar data-var='time'\u003e18:28\u003c/var\u003e EST"
},
{
"code": "ywxgqw767qr5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Bandwidth Local Market Impairment- 340 Detroit",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e08:51\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e EST"
},
{
"code": "0b212fyvpmvg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e EST"
},
{
"code": "2kphbc9pchpw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "b6rbtpxrqj19",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth Scheduled Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "5c3qmlwd0h3z",
"impact": "minor",
"message": "For a brief period time inbound and outbound Romania base calls were not completing as expected. At this time expected network behavior is being observed.",
"name": "Romania Voice Incident",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e04:30\u003c/var\u003e EST"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "ln3p0jbmydz2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Belgium \u0026 Germany Calling Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e03:40\u003c/var\u003e - \u003cvar data-var='time'\u003e10:35\u003c/var\u003e EST"
},
{
"code": "2mh8pt25dcc4",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth App \u0026 Support Portal Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:50\u003c/var\u003e - \u003cvar data-var='time'\u003e15:07\u003c/var\u003e EST"
},
{
"code": "q4xs99xvy0t9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "391k88q4zlg0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "yr1vfvksdysg",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:58\u003c/var\u003e - \u003cvar data-var='time'\u003e20:09\u003c/var\u003e EST"
},
{
"code": "c72qs2ljs3r4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Bandwidth Support Center Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e16:32\u003c/var\u003e - \u003cvar data-var='time'\u003e20:08\u003c/var\u003e EST"
},
{
"code": "dzy5q4634ylq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Puerto Rico Inbound Calling Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:50\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:13\u003c/var\u003e EST"
},
{
"code": "5bvjw7c57fzg",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth App Order Delays",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:03\u003c/var\u003e EST"
},
{
"code": "16sdxkfn12l8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - Number Order Latency",
"timestamp": "Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:26\u003c/var\u003e - \u003cvar data-var='time'\u003e13:45\u003c/var\u003e EST"
},
{
"code": "y3qwycj4jy4s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth App Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "w54tz8p9hf53",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MMS Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:19\u003c/var\u003e EST"
},
{
"code": "4j9htnsddv6g",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Bandwidth App API Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:23\u003c/var\u003e - \u003cvar data-var='time'\u003e19:19\u003c/var\u003e EST"
},
{
"code": "ymk697dtqx42",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "rm5w2lkjwh3y",
"impact": "none",
"message": "For a brief period of time, some calls transversing our Atlanta data center failed to complete as expected. At this time teams are observing expected network behavior in Atlanta and we consider this incident resolved.",
"name": "Atlanta Datacenter Calling Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e EST"
},
{
"code": "gjqxbwf8wnyk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Australia",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EST"
},
{
"code": "jtt335mtjqll",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Germany Calling Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e07:43\u003c/var\u003e - \u003cvar data-var='time'\u003e12:52\u003c/var\u003e EST"
},
{
"code": "ll49pr8zl6fr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Bandwidth App Maintenance",
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},
{
"code": "jbwdx5cgcp4t",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Croatia Voice Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e07:01\u003c/var\u003e - \u003cvar data-var='time'\u003e12:04\u003c/var\u003e EST"
},
{
"code": "qmm8pxbxy6hs",
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"name": "[Scheduled] Messaging Maintenance - SMS",
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},
{
"code": "j3lz7pr9g6z8",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
},
{
"code": "0nkzp53mt8b2",
"impact": "minor",
"message": "This incident has been resolved.",
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},
{
"code": "qdrsc5hp0phd",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "EVS Portal and CNAM API Incident",
"timestamp": "Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e11:47\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e01:02\u003c/var\u003e EST"
},
{
"code": "qdq14b8zk7vb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Network Maintenance - LAX Data Center",
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},
{
"code": "y5c2vc6jp0d6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Sweden",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EST"
},
{
"code": "phmnbp6zyx2p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - SMS",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "d0kk9msv70vp",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "ffp451hv7dy7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Australia",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EST"
},
{
"code": "yczkzrvk71ly",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
},
{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Global Data Center Maintenance - Belgium",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e EST"
},
{
"code": "xf0f218fxpnt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] New Bandwidth Support System Deployment",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e EST"
},
{
"code": "kxxzyzryh86j",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Outbound Toll Free SMS Delays",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:11\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e01:50\u003c/var\u003e EST"
},
{
"code": "1s2th54g4gr2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Hong Kong - Intermittent Audio Incident",
"timestamp": "Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:35\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e11:33\u003c/var\u003e EST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "yjp0zs732nlb",
"impact": "none",
"message": "For a brief period of time some Toll Free SMS messages to Verizon Wireless Destinations were delayed in delivery. At this time we are observing expected network behavior and expected Toll Free Delivery.",
"name": "Toll Free SMS - Verizon Wireless",
"timestamp": "Nov \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e EST"
},
{
"code": "7bx2k122thnq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Australia",
"timestamp": "Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EST"
},
{
"code": "9lq8438nwjc2",
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"message": "The scheduled maintenance has been completed.",
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},
{
"code": "tp9vgw7hm6gb",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Port Order Activation Delay",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e15:49\u003c/var\u003e - \u003cvar data-var='time'\u003e17:34\u003c/var\u003e EST"
},
{
"code": "kf1s2gtdvh0q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Intermittent Outbound Voice Incident - Brussels POP",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e06:12\u003c/var\u003e - \u003cvar data-var='time'\u003e13:44\u003c/var\u003e EST"
},
{
"code": "4851wk6vv5l7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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},
{
"code": "423v0v9wqpkz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "0477jcl0c6lp",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "wd4ldhfy8dsl",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Bandwidth App, Global Portal, Programmable Voice Incident",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:14\u003c/var\u003e - \u003cvar data-var='time'\u003e21:14\u003c/var\u003e EST"
},
{
"code": "842v0tx8k4g9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
},
{
"code": "p22673zxxbp4",
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},
{
"code": "6377qqcmmx8b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Campaign Provisioning Delays",
"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "n6f5ytlrlyv8",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e EST"
},
{
"code": "jc0w9n94n2hl",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
},
{
"code": "z8s7ht7sz6x2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Australia",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EST"
},
{
"code": "99g7nw8djq5h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
},
{
"code": "m647t85dpnbj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - United Kingdom",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e EST"
},
{
"code": "5gxt9gl03t7q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "pf96jgmg02b8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll Free SMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e EST"
},
{
"code": "0zsqrwt0v4rj",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Bandwidth App Incident - API Ordering of International Numbers",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e14:53\u003c/var\u003e - \u003cvar data-var='time'\u003e17:57\u003c/var\u003e EST"
},
{
"code": "fr0kkqnfcy0s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Local Market Maintenance - Hong Kong",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e EST"
},
{
"code": "w4r2075pkz9j",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Outbound Calling Incident- UK",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e07:35\u003c/var\u003e - \u003cvar data-var='time'\u003e13:13\u003c/var\u003e EST"
},
{
"code": "26pfmxysrt5c",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Inbound Calling Incident - Philippines",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e10:05\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e07:29\u003c/var\u003e EST"
},
{
"code": "hpb2m23fyl0d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS/SMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "06h3400mzg97",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MMS/SMS Messaging Maintenance - LAX",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:01\u003c/var\u003e EST"
},
{
"code": "qhgy36nq4jlk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
},
{
"code": "0s15b24bgc0c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Messaging Maintenance - MMS",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e EST"
},
{
"code": "jl54zj2drbcf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Messaging DLR Rejection Incident - AT\u0026T",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:10\u003c/var\u003e - \u003cvar data-var='time'\u003e16:08\u003c/var\u003e EST"
},
{
"code": "w0t4nlx33kdp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MMS/SMS Messaging Maintenance - DFW",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e EST"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
}
]
}