Snapshot 39291
Normalized text
Scripts and page chrome removed; this is what change detection compares.
<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/"> <channel> <title>SuprSend Status - Incident history</title> <link>https://status.suprsend.com</link> <description>SuprSend</description> <pubDate>Sat, 3 Oct 2026 13:23:02 +0000</pubDate> <item> <title>Webhooks Infrastructure outage</title> <description> Type: Incident Duration: 4 minutes Affected Components: Webhooks Infrastructure Oct 3, 13:23:02 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 3, 13:27:25 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 4 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>13:23:02</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>13:27:25</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> </content:encoded> <pubDate>Sat, 3 Oct 2026 13:23:02 +0000</pubDate> <link>https://status.suprsend.com/incident/cmusf9r6l000y1npgq9vh72an</link> <guid>https://status.suprsend.com/incident/cmusf9r6l000y1npgq9vh72an</guid> </item> <item> <title>We are facing network connectivity issues between our services</title> <description> Type: Incident Duration: 20 minutes Oct 3, 13:08:13 GMT+0 - Resolved - This incident has been resolved. Oct 3, 12:48:40 GMT+0 - Investigating - Leading to some latencies and status/logs not getting synced to Clickhouse. We are currently investigating this incident. Oct 3, 13:02:16 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 20 minutes</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>13:08:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:48:40</var> GMT+0</small><br><strong>Investigating</strong> - Leading to some latencies and status/logs not getting synced to Clickhouse. We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>13:02:16</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> </content:encoded> <pubDate>Sat, 3 Oct 2026 12:48:40 +0000</pubDate> <link>https://status.suprsend.com/incident/cmuse1lc901al0wqwza2vrs2p</link> <guid>https://status.suprsend.com/incident/cmuse1lc901al0wqwza2vrs2p</guid> </item> <item> <title>Webhooks Infrastructure outage</title> <description> Type: Incident Duration: 1 minute Affected Components: Webhooks Infrastructure Oct 3, 12:12:39 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 3, 12:13:24 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 minute</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:12:39</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:13:24</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> </content:encoded> <pubDate>Sat, 3 Oct 2026 12:12:39 +0000</pubDate> <link>https://status.suprsend.com/incident/cmuscr8sg01dm1nqw32l0fvfi</link> <guid>https://status.suprsend.com/incident/cmuscr8sg01dm1nqw32l0fvfi</guid> </item> <item> <title>Webhooks Infrastructure outage</title> <description> Type: Incident Duration: 1 minute Affected Components: Webhooks Infrastructure Oct 3, 12:07:35 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 3, 12:08:21 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 minute</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:07:35</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:08:21</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> </content:encoded> <pubDate>Sat, 3 Oct 2026 12:07:35 +0000</pubDate> <link>https://status.suprsend.com/incident/cmusckps6018n0wmcri77aiiw</link> <guid>https://status.suprsend.com/incident/cmusckps6018n0wmcri77aiiw</guid> </item> <item> <title>Webhooks Infrastructure outage</title> <description> Type: Incident Duration: 3 minutes Affected Components: Webhooks Infrastructure Oct 3, 12:01:39 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 3, 12:04:22 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 3 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:01:39</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>12:04:22</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> </content:encoded> <pubDate>Sat, 3 Oct 2026 12:01:39 +0000</pubDate> <link>https://status.suprsend.com/incident/cmuscd36q014w0wmcqb1hllmw</link> <guid>https://status.suprsend.com/incident/cmuscd36q014w0wmcqb1hllmw</guid> </item> <item> <title>Webhooks Infrastructure outage</title> <description> Type: Incident Duration: 1 minute Affected Components: Webhooks Infrastructure Oct 3, 09:54:40 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 3, 09:55:25 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 minute</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>09:54:40</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>09:55:25</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> </content:encoded> <pubDate>Sat, 3 Oct 2026 09:54:40 +0000</pubDate> <link>https://status.suprsend.com/incident/cmus7tslb04b413td7z9t4mhx</link> <guid>https://status.suprsend.com/incident/cmus7tslb04b413td7z9t4mhx</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Oct 1, 23:04:08 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Oct 1, 23:02:27 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>23:04:08</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>23:02:27</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Thu, 1 Oct 2026 23:02:27 +0000</pubDate> <link>https://status.suprsend.com/incident/cmuq538ek009y07pxtdamf05f</link> <guid>https://status.suprsend.com/incident/cmuq538ek009y07pxtdamf05f</guid> </item> <item> <title>Some Inbox clients are not able to join room </title> <description> Type: Incident Duration: 30 minutes Affected Components: Inbox API Sep 25, 10:16:43 GMT+0 - Investigating - Some Inbox clients are not able to join room and hence they are not getting realtime alerts, We are currently investigating this incident. Sep 25, 10:36:13 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 25, 10:46:42 GMT+0 - Resolved - This incident has been resolved. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 30 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>10:16:43</var> GMT+0</small><br><strong>Investigating</strong> - Some Inbox clients are not able to join room and hence they are not getting realtime alerts, We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>10:36:13</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>10:46:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> </content:encoded> <pubDate>Fri, 25 Sep 2026 10:16:43 +0000</pubDate> <link>https://status.suprsend.com/incident/cmugt3dyz00so13rt6kkaow02</link> <guid>https://status.suprsend.com/incident/cmugt3dyz00so13rt6kkaow02</guid> </item> <item> <title>Delay in logs</title> <description> Type: Incident Duration: 1 hour and 35 minutes Sep 23, 17:19:15 GMT+0 - Resolved - This incident has been resolved. Sep 23, 15:44:20 GMT+0 - Investigating - We are observing delay in showing request and workflow logs on our dashboard. No delay is observed in processing of workflows. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 hour and 35 minutes</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>17:19:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>15:44:20</var> GMT+0</small><br><strong>Investigating</strong> - We are observing delay in showing request and workflow logs on our dashboard. No delay is observed in processing of workflows. We are currently investigating this incident. .</p> ]]> </content:encoded> <pubDate>Wed, 23 Sep 2026 15:44:20 +0000</pubDate> <link>https://status.suprsend.com/incident/cmue9wzff008l1mrgoo59lnse</link> <guid>https://status.suprsend.com/incident/cmue9wzff008l1mrgoo59lnse</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Sep 20, 19:48:37 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Sep 20, 19:50:29 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>19:48:37</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>19:50:29</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Sun, 20 Sep 2026 19:48:37 +0000</pubDate> <link>https://status.suprsend.com/incident/cmua8boea02jw07o0klch4a5t</link> <guid>https://status.suprsend.com/incident/cmua8boea02jw07o0klch4a5t</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Sep 20, 19:44:23 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Sep 20, 19:47:07 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>19:44:23</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>19:47:07</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Sun, 20 Sep 2026 19:44:23 +0000</pubDate> <link>https://status.suprsend.com/incident/cmua866e201xr07nxleudwsrg</link> <guid>https://status.suprsend.com/incident/cmua866e201xr07nxleudwsrg</guid> </item> <item> <title>Delay/failure in Inbox delivery</title> <description> Type: Incident Duration: 16 minutes Affected Components: Inbox API Sep 4, 16:30:00 GMT+0 - Investigating - We are observing higher latencies in Inbox deliveries and partial failure. We are currently investigating this incident. Sep 4, 17:01:42 GMT+0 - Resolved - This incident has been resolved. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 16 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are observing higher latencies in Inbox deliveries and partial failure. We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>17:01:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> </content:encoded> <pubDate>Fri, 4 Sep 2026 16:30:00 +0000</pubDate> <link>https://status.suprsend.com/incident/cmtn6q6og0dby0wqjkl4i04cx</link> <guid>https://status.suprsend.com/incident/cmtn6q6og0dby0wqjkl4i04cx</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Sep 2, 14:54:43 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Sep 2, 14:53:59 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>14:54:43</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>14:53:59</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Wed, 2 Sep 2026 14:53:59 +0000</pubDate> <link>https://status.suprsend.com/incident/cmtk7vd5i03qo07o8hembyqq0</link> <guid>https://status.suprsend.com/incident/cmtk7vd5i03qo07o8hembyqq0</guid> </item> <item> <title>Platform down</title> <description> Type: Incident Duration: 20 minutes Affected Components: Webhooks Infrastructure, Dashboard API, Inbox API, Management API, SuprSend App, Notification Engine, Object/Preferences API Aug 20, 12:13:07 GMT+0 - Resolved - This incident has been resolved. Aug 20, 11:52:51 GMT+0 - Investigating - We are currently investigating this incident. Aug 20, 12:08:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 20 minutes</p> <p><strong>Affected Components:</strong> , , , , , , </p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:13:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>11:52:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:08:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> </content:encoded> <pubDate>Thu, 20 Aug 2026 11:52:51 +0000</pubDate> <link>https://status.suprsend.com/incident/cmt1gobhf0c5k1apbqeqe6axa</link> <guid>https://status.suprsend.com/incident/cmt1gobhf0c5k1apbqeqe6axa</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Aug 8, 12:29:24 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Aug 8, 12:30:00 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>12:29:24</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Sat, 8 Aug 2026 12:29:24 +0000</pubDate> <link>https://status.suprsend.com/incident/cmskcp2n800ww07mk0p8q0498</link> <guid>https://status.suprsend.com/incident/cmskcp2n800ww07mk0p8q0498</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Aug 7, 23:39:21 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Aug 7, 23:38:38 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>23:39:21</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>23:38:38</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Fri, 7 Aug 2026 23:38:38 +0000</pubDate> <link>https://status.suprsend.com/incident/cmsjl5wfr01au07k66amghb1v</link> <guid>https://status.suprsend.com/incident/cmsjl5wfr01au07k66amghb1v</guid> </item> <item> <title>Webhooks Infrastructure outage</title> <description> Type: Incident Duration: 1 minute Affected Components: Webhooks Infrastructure Jul 25, 07:51:20 GMT+0 - Investigating - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 25, 07:52:23 GMT+0 - Resolved - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 minute</p> <p><strong>Affected Components:</strong> </p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>07:51:20</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks Infrastructure cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>07:52:23</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks Infrastructure is now operational! This update was created by an automated monitoring service..</p> ]]> </content:encoded> <pubDate>Sat, 25 Jul 2026 07:51:20 +0000</pubDate> <link>https://status.suprsend.com/incident/cms02lkae06li0zru3t0u765z</link> <guid>https://status.suprsend.com/incident/cms02lkae06li0zru3t0u765z</guid> </item> <item> <title>Inbox API is back up</title> <description> Type: Incident Affected Components: Inbox API Jun 30, 19:17:51 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 19:19:17 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>19:17:51</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>19:19:17</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Tue, 30 Jun 2026 19:17:50 +0000</pubDate> <link>https://status.suprsend.com/incident/cmr11440v00020jpdkionk8cx</link> <guid>https://status.suprsend.com/incident/cmr11440v00020jpdkionk8cx</guid> </item> <item> <title>Inbox API is back up</title> <description> Type: Incident Affected Components: Inbox API Jun 30, 18:48:55 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 18:55:20 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:48:55</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:55:20</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Tue, 30 Jun 2026 18:48:55 +0000</pubDate> <link>https://status.suprsend.com/incident/cmr102x8500170kmtrhlzb093</link> <guid>https://status.suprsend.com/incident/cmr102x8500170kmtrhlzb093</guid> </item> <item> <title>Inbox API is back up</title> <description> Type: Incident Affected Components: Inbox API Jun 30, 18:42:22 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 18:47:25 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:42:22</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:47:25</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Tue, 30 Jun 2026 18:42:21 +0000</pubDate> <link>https://status.suprsend.com/incident/cmr0zuhg706jzqvo2c0y3lkrp</link> <guid>https://status.suprsend.com/incident/cmr0zuhg706jzqvo2c0y3lkrp</guid> </item> <item> <title>Inbox API is back up</title> <description> Type: Incident Affected Components: Inbox API Jun 30, 18:41:20 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 30, 18:37:08 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:41:20</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:37:08</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Tue, 30 Jun 2026 18:37:08 +0000</pubDate> <link>https://status.suprsend.com/incident/cmr0znr8i001m0kmuz3xy0261</link> <guid>https://status.suprsend.com/incident/cmr0znr8i001m0kmuz3xy0261</guid> </item> <item> <title>Inbox API is back up</title> <description> Type: Incident Affected Components: Inbox API Jun 30, 18:31:54 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 30, 18:35:57 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:31:54</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:35:57</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Tue, 30 Jun 2026 18:31:54 +0000</pubDate> <link>https://status.suprsend.com/incident/cmr0zh16b001m0kqrr4x1u6j9</link> <guid>https://status.suprsend.com/incident/cmr0zh16b001m0kqrr4x1u6j9</guid> </item> <item> <title>Inbox API is back up</title> <description> Type: Incident Affected Components: Inbox API Jun 30, 18:30:56 GMT+0 - Resolved - Inbox API is back up. This incident was automatically resolved by Instatus monitoring. Jun 30, 18:29:37 GMT+0 - Investigating - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:30:56</var> GMT+0</small><br><strong>Resolved</strong> - Inbox API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>18:29:37</var> GMT+0</small><br><strong>Investigating</strong> - Inbox API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Tue, 30 Jun 2026 18:29:37 +0000</pubDate> <link>https://status.suprsend.com/incident/cmr0ze3d7001u0knp44nb3olv</link> <guid>https://status.suprsend.com/incident/cmr0ze3d7001u0knp44nb3olv</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Jun 29, 23:40:57 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. Jun 29, 23:39:48 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:40:57</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:39:48</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Mon, 29 Jun 2026 23:39:48 +0000</pubDate> <link>https://status.suprsend.com/incident/cmqzv14y2002j0kn3xvx8iwi6</link> <guid>https://status.suprsend.com/incident/cmqzv14y2002j0kn3xvx8iwi6</guid> </item> <item> <title>Object/Users/Preferences API is back up</title> <description> Type: Incident Affected Components: Object/Preferences API Jun 29, 23:24:12 GMT+0 - Investigating - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring. Jun 29, 23:27:43 GMT+0 - Resolved - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:24:12</var> GMT+0</small><br><strong>Investigating</strong> - Object/Preferences API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:27:43</var> GMT+0</small><br><strong>Resolved</strong> - Object/Preferences API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> </content:encoded> <pubDate>Mon, 29 Jun 2026 23:24:11 +0000</pubDate> <link>https://status.suprsend.com/incident/cmqzuh2gs001d0klrgorsd1ed</link> <guid>https://status.suprsend.com/incident/cmqzuh2gs001d0klrgorsd1ed</guid> </item> <item> <title>Scheduled Maintenance — Template Release Planned</title> <description> Type: Maintenance Duration: 1 hour and 53 minutes Affected Components: Dashboard API, SuprSend App, Management API Apr 14, 05:00:00 GMT+0 - Identified - We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend. During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally. As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request. **Affects** Templates (Dashboard) : Partially Available, you will not be able to edit templates Older Template Versions : Only Draft & Live migrated Workflows & Notifications : Operational APIs : Operational For questions or access to older template versions, contact [[email protected]](mailto:[email protected]). Apr 14, 05:37:02 GMT+0 - Identified - Maintenance is now in progress. Apr 14, 07:30:15 GMT+0 - Completed - Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request. For questions or access to older template versions, contact [**[email protected]**](mailto:[email protected]). </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 1 hour and 53 minutes</p> <p><strong>Affected Components:</strong> , , </p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We were unable to begin this maintenance in the earlier scheduled window. The maintenance has been rescheduled to release a major upgrade to template management on SuprSend. During this window, the Templates page may be partially unavailable and templates may take some time to fully reflect after the migration. Workflows, notifications, and APIs will continue to operate normally. As part of this release, only the Draft and Live versions of existing templates will be migrated. Older versions will not be available in the new system, but we can share them separately on request. **Affects** Templates (Dashboard) : Partially Available, you will not be able to edit templates Older Template Versions : Only Draft & Live migrated Workflows & Notifications : Operational APIs : Operational For questions or access to older template versions, contact [[email protected]](mailto:[email protected])..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>05:37:02</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:30:15</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully. As part of this release, only the Draft and Live versions of existing templates have been migrated. Older versions will not be available in the new system, but we can share them separately on request. For questions or access to older template versions, contact [**[email protected]**](mailto:[email protected])..</p> ]]> </content:encoded> <pubDate>Tue, 14 Apr 2026 05:00:00 +0000</pubDate> <link>https://status.suprsend.com/maintenance/cmnxeiolj00nhfs77ok59vwkw</link> <guid>https://status.suprsend.com/maintenance/cmnxeiolj00nhfs77ok59vwkw</guid> </item> <item> <title>Scheduled Maintenance to upgrade critical hardware components</title> <description> Type: Maintenance Duration: 10 minutes Affected Components: SuprSend App, Dashboard API, Notification Engine, , Object/Preferences API, Management API, APIs → Dec 26, 01:30:01 GMT+0 - Identified - Maintenance is now in progress Dec 26, 01:40:00 GMT+0 - Completed - Maintenance has completed successfully. Dec 26, 01:30:00 GMT+0 - Identified - We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform. **What to expect** • Workflow processing will be temporarily unavailable • APIs will be inaccessible during the maintenance window • All workflow triggers during this period will be safely queued Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost. **Why this maintenance is required** This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform. We will update this status page as the maintenance progresses and once services are fully operational. Thank you for your patience and continued trust in SuprSend. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 10 minutes</p> <p><strong>Affected Components:</strong> , , , , , </p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:40:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance to upgrade critical hardware components of the SuprSend platform. **What to expect** • Workflow processing will be temporarily unavailable • APIs will be inaccessible during the maintenance window • All workflow triggers during this period will be safely queued Once the maintenance is complete and services are fully restored, all queued workflows will be processed automatically. No data will be lost. **Why this maintenance is required** This upgrade is part of our ongoing efforts to improve the reliability, performance, and scalability of the SuprSend platform. We will update this status page as the maintenance progresses and once services are fully operational. Thank you for your patience and continued trust in SuprSend..</p> ]]> </content:encoded> <pubDate>Fri, 26 Dec 2025 01:30:00 +0000</pubDate> <link>https://status.suprsend.com/maintenance/cmjio2n5q0eqi14bl11n8yms2</link> <guid>https://status.suprsend.com/maintenance/cmjio2n5q0eqi14bl11n8yms2</guid> </item> <item> <title>Logs Infrastructure Upgrade</title> <description> Type: Maintenance Duration: 18 minutes Affected Components: SuprSend App, Dashboard API Jul 19, 17:30:00 GMT+0 - Identified - This maintenance is aimed at enhancing the performance and reliability of our logs infrastructure. During this window, you may experience temporary unavailability or delays in viewing logs on the SuprSend platform. **Important**: * **No** impact on overall platform uptime * **No** impact on workflow processing — all workflows will continue to run as expected * Only logs **_visibility and freshness_** may be temporarily affected We appreciate your understanding and will ensure services return to full functionality as swiftly as possible. Jul 19, 17:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 19, 17:48:26 GMT+0 - Completed - Maintenance has completed successfully. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 18 minutes</p> <p><strong>Affected Components:</strong> , </p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - This maintenance is aimed at enhancing the performance and reliability of our logs infrastructure. During this window, you may experience temporary unavailability or delays in viewing logs on the SuprSend platform. **Important**: * **No** impact on overall platform uptime * **No** impact on workflow processing — all workflows will continue to run as expected * Only logs **_visibility and freshness_** may be temporarily affected We appreciate your understanding and will ensure services return to full functionality as swiftly as possible..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:48:26</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> </content:encoded> <pubDate>Sat, 19 Jul 2025 17:30:00 +0000</pubDate> <link>https://status.suprsend.com/maintenance/cmd7dp7ol000u12hsr7vxukf9</link> <guid>https://status.suprsend.com/maintenance/cmd7dp7ol000u12hsr7vxukf9</guid> </item> </channel> </rss>