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Axiamatic Website Privacy Notice
Last updated: March 3, 2026
1. Introduction
Axiamatic ("Axiamatic", "we", "us", or "our") is committed to protecting personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").
We want you to feel confident about how we collect, process, secure, and share your personal data. This Privacy Information Notice explains:
What personal data we collect
Why we process it
The legal basis for processing
Who we share it with
How long we retain it
Your rights and how to exercise them
This Notice applies to personal data processing where Axiamatic acts as a Data Controller when processing:
Website visitor data (cookies, IP address, device data)
Demo request data (name, email)
Business contact information
Employee data (governed by separate internal privacy policy)
Where Axiamatic processes personal data on behalf of its customers through its SaaS platform, it acts as a Data Processor. Such processing is governed by separate Data Processing Agreements.
3. Personal Data We Collect
3.1 Data You Provide Voluntarily
When you:
Apply for a demo
Contact us
Submit enquiries
We collect:
Name
Email address
Communication content
3.2 Data Collected Automatically
When you visit our website, we may collect:
IP address
Device identifiers (including IMEI where applicable)
Browser type and version
Log data
Cookies and similar technologies
Data collected is used for:
Responding to demo applications and contacting you regarding Axiamatic services
Security monitoring
Fraud detection
Debugging and performance improvement
Website functionality like understanding website usage, improving performance and functionality
4. Legal Basis for Processing
We rely on the following legal bases:
Processing Activity
Legal Basis
Responding to demo requests
Article 6(1)(b) - Pre-contractual steps
Website security, log monitoring and fraud prevention
Article 6(1)(f) - Legitimate interests
Essential cookies
Article 6(1)(f) - Legitimate interests
Non-essential cookies
Article 6(1)(a) - Consent
Employee data
Article 6(1)(b) - Contract + legal obligations
Where processing is based on legitimate interest, we ensure it does not override your fundamental rights.
5. Cookies & Consent Management
Axiamatic uses cookies and similar technologies.
5.1 Essential Cookies
These are necessary for:
Security
Debugging
Basic website functionality
These do not require consent.
5.2 Non-Essential Cookies
If Axiamatic uses analytics, marketing, or tracking cookies, they will only be activated after explicit consent via a consent management banner.
Users will be able to:
Accept all cookies
Reject non-essential cookies
Manage preferences
A separate Cookie Policy will detail categories, purposes, and retention periods.
7. Sharing of Personal Data
Subject to applicable law, we may disclose your personal data on a need-to-know basis to:
Axiamatic affiliates
Cloud hosting providers
IT and security service providers
Professional advisers (legal, compliance, auditors)
Regulators or law enforcement where required
Business partners in connection with legitimate business activities
We do not sell personal data.
All service providers are contractually bound to protect your data.
8. International Transfers
Our infrastructure providers may be located outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we ensure appropriate safeguards under Chapter V of GDPR, including:
Standard Contractual Clauses (SCCs)
Adequacy decisions (where applicable)
Supplementary safeguards where required
9. Data Retention
We retain personal data only for as long as necessary:
Demo enquiries: retained for business follow-up purposes (typically 12-24 months)
IP address: retained for security monitoring period
Cookie data: as specified in Cookie Policy
Employee data: as per internal retention schedule
Data is securely deleted or anonymized once no longer required.
10. Security Measures
Axiamatic implements appropriate technical and organisational security measures to protect personal data against:
Accidental loss
Unauthorised access
Alteration
Disclosure
Security controls include:
Role-based access control
System logging and monitoring
Secure cloud infrastructure
Data minimisation principles
Security measures are regularly reviewed and enhanced.
No system can guarantee absolute security, but we maintain industry-standard safeguards.
11. Data Subject Rights
If you are located in the EEA or UK, you have the right to:
Access your personal data
Rectify inaccurate data
Request erasure ("Right to be Forgotten")
Restrict processing
Object to processing
Data portability (where applicable)
Withdraw consent (where processing is based on consent)
You may exercise these rights by contacting: name, number, email id of privacy officer
privacyofficer@axiamatic.com
We may request verification of your identity before processing your request.
You also have the right to lodge a complaint with your local Data Protection Authority.
12. Children's Data
Our website and services are not directed at individuals under 16 years of age. We do not knowingly collect data from minors.
13. Automated decision making
As a matter of principle, Axiamatic does not engage in fully automated decision-making or profiling that produces legal or similarly significant effects. If this changes, you will be informed accordingly.
14. Additional Notice for California Residents
Pursuant to the California Consumer Privacy Act (CCPA), Axiamatic does not sell personal information and does not discriminate against individuals exercising their privacy rights.
15. Updates to This Notice
We may update this Privacy Notice periodically to reflect legal or operational changes. The latest version will always be available on our website.
16. Contact Details
Axiamatic Inc.
Attn: Privacy Team
19880 Robin Way
Saratoga, CA 95070
Email: privacyofficer@axiamatic.com
Mailing address
455 Market St Ste 1940 PMB 166175,
San Francisco, CA 94105-2448,
Privacy officer details
EU Rep details