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Product Build Your Business on a Foundation of Trust Welcome to the Acumatica Trust Center. Here, you’ll discover how we protect your business with a multi-layered, proactive security approach. Our commitment spans platform controls, compliance, and transparency so your team can move forward with confidence. View datasheet Overview Highlights Why Acumatica FAQ Product Tour Resources A multi-layered approach to securing your data At Acumatica, we believe thriving businesses need technology that fosters secure innovation and collaboration. Our multi-level security framework protects your critical data and systems, so you can focus on growth. We apply a range of safeguards and use tools like role-based permissions and data encryption to reduce risks and adapt to evolving threats. Data Security Protects sensitive data from unauthorized access or exposure. Field-Level Security Row-Level Security Data Encryption (TLS and AES) Application Security Ensures the ERP application itself is secure from cyberthreats. Input Validation Session Management Audit Trails and Logs Integration Security Secures data exchanged between the ERP and external systems. API Security (OAuth, API Keys) Web Services Protection (SOAP/REST Endpoint Security) Data Mapping Controls Infrastructure Security Protects the underlying hardware, network, and hosting environment. Firewall and Network Segmentation Cloud Security and Cybersecurity Controls (Amazon Web Services) Backup and Disaster Recovery Authentication Verifies the identity of users accessing the system. User Name and Password Multi-Factor Authentication (MFA) Single Sign-On (SSO) Governance Ensures the ERP system adheres to legal and regulatory standards. Audit Logs and Reporting Policy Enforcement Regulatory Compliance (GDPR, FDA, SOX) Authorization Controls what authenticated users can access and do within the system. Role-Based Access Control (RBAC) Permission Sets Workflow Restrictions Designed for flexibility A modular suite of tools that grow and evolve with you cloud Cloud Platform network_intel_node Artificial Intelligence attach_money Advanced Financials payments Payments network_node Customer Management construction Construction Management business_center Professional Services delivery_truck_speed Distribution Management storefront Retail Management factory Manufacturing Management cloud_done What is Cloud ERP? question_exchange Acumatica SaaS FAQ click icon to learn more Security highlights Modern security strategies so you can sleep without concerns. Access security Data security and integrity Application and infrastructure Compliance and governance Access security Access security Gain peace of mind through smart, scalable access security that empowers your organization with just the right access, while keeping your data locked down and fully protected. Role-based access controls (RBAC) Field-level security Single Sign-On Multi-Factor Authentication (MFA) IP Address Filtering Device and Session Management Data security and integrity Data security and integrity Safeguard your business with enterprise-grade data protection, intelligent validation, and always compliant with full audit transparency to keep your data safe and private. Data Encryption (In Transit and At Rest) Business Logic Validation Audit Trails and Logging Database Integrity Controls Backup and Disaster Recovery Role-Based Data Access Application and infrastructure Application and infrastructure Built to protect your business from the ground up with a secure cloud infrastructure, intelligent threat detection, and continuous monitoring to ensure your operations stay safe, compliant, and uninterrupted. 24/7/365 Security Monitoring Secure Cloud Hosting on AWS Disaster Recovery and Geo-Redundant Backups AI-Driven Threat Detection Compliance with Global Security Standards Regular Security Audits and Penetration Testing Compliance and governance Compliance and governance We maintain a proactive approach to infrastructure security and empower your team to manage their own requirements: 24/7 monitoring and real-time threat detection Scheduled maintenance and prompt patch management Continuous infrastructure updates and improvements Flexible access controls and self-service security settings Clear resources and support to help your organization stay secure and compliant Our commitment to you Acumatica is dedicated to maintaining the highest standards of security and compliance to protect your data and build trust. Security Robust controls, encryption, secure development practices, and proactive monitoring help you operate confidently. Compliance Acumatica meets or exceeds rigorous industry standards, including SOC 1/2/3, GDPR, and FDA. Transparency The Trust Center provides security policies, control processes, and real-time documentation. Request a Demo Frequently asked security questions How do you protect our data from unauthorized access? We safeguard your data with a multi-layered security approach. Acumatica enables you to control system access through Single Sign-On (SSO), Two-Factor Authentication (2FA), and IP address filtering. Role-based permissions ensure users only access what they need, and every action is logged for accountability. Our industry has strict compliance requirements. How can your system help? Acumatica helps you meet standards like GDPR, SOX, and others. The platform maintains complete audit trails, supports configurable data retention, and offers features such as data masking and secure erasure to simplify compliance. What happens if an employee's device is lost or stolen? Acumatica tracks all devices used to access the system and allows you to enforce session timeouts for inactivity. Access can be limited by IP address, and 2FA adds an extra layer of security even if a device is compromised. How is our data protected when stored in the cloud? Your data is protected by both Acumatica’s application-level security and AWS’s world-class infrastructure, including advanced encryption for data at rest and in transit. AWS facilities employ state-of-the-art physical security and continuous network monitoring. Can we trust a cloud provider to be more secure than on-premises servers? Acumatica’s cloud security is robust and supported by dedicated experts, combining defense-in-depth strategies, proactive threat management, regular vulnerability scans, and disciplined patching—capabilities that are often difficult for individual companies to match in-house. How does Acumatica secure integrations with other business applications? We use secure protocols like OAuth 2.0 for API access, enforce authentication, and provide tools for API access control, payload encryption, and rate limiting to keep your integrations both functional and secure. How does Acumatica protect sensitive data processed by AI features from public exposure? Acumatica’s AI-first approach automatically classifies, detects, and restricts the sharing of confidential content. Your proprietary data is never shared with external AI models, ensuring privacy and compliance are maintained. From our customers "When I'm talking to my peers about our system, we don't have to have a whole lot of people to keep servers up, to keep security. It (Acumatica) is like a house with a front door and we have a really big brute of a man with a big gun standing behind the door waiting for anyone who wants to get in." Dave Munson Founder and CEO, Saddleback Leather "I really appreciate how Acumatica gives us the choice of where we put the data, whether it's on premise, in a hybrid situation, or all hosted by Acumatica." Brett Hill VP of Information Technology, LiveView Technologies "Being a cloud-based solution, we no longer have to worry about security and privacy that are related to typical on-premises solutions. Acumatica's security, privacy, and integrity is independently certified annually." Sean Reuben Group Chief Financial Officer, Incubeta ERP security resources Your toolkit to empower every step of your digital transformation Best practices Compliance documents Additional reading Request information Best practices Learn the essential best practices that help protect your systems, data, and business from today’s security risks. 🔑 View best practices Compliance documents Download audit reports and learn more about our cybersecurity and compliance measures. 📄 View the Acumatica SOC III audit report 🔒 GDPR Compliance Information ☁️ Amazon Web Services (AWS) Compliance 🛡️ Acumatica Cyber Incidents: Prevention and Proactive Response Additional Reading Learn more about Acumatica security and regulatory compliance. 📰 Security-related blog articles 📋 Multi Layered Security Solution Brief 📊 ERP Security Infographic ✅ ERP Security Checklist 🏗️ Construction compliance solution brief 🚚 Supply chain compliance solution brief 🔐 Encryption Overview Document Request Information Explore top featured resources for the construction industry. 📧 Acumatica SOC 1 and SOC II reports. Requires NDA and approval 🚨 Report a Security Issue Building the future of business, together. Acumatica's future-ready cloud solution can make your life easier and help your business grow faster. Request a demo