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We care about your privacy At Textmetrics, your privacy is important. Your data belongs to you. Textmetrics does not sell personal data and ensures that only authorized users can access their accounts. All personal data is protected using industry-standard security measures. How do we protect your data? Textmetrics uses several security measures, including: Access controls Firewalls Secure servers Data encryption Personal data is stored only as long as necessary to provide services or meet legal obligations. What data do we collect? Data provided through forms When you fill out a form (such as a demo request or contact form), Textmetrics may collect: Your full name Your email address Your company name Any other information you voluntarily provide This data is stored in their CRM system to respond to your request and improve service. Cookies Textmetrics may collect limited technical information, such as: Cookie ID The last three digits of your IP address Pages you visit on the website For more details, please refer to the Textmetrics cookie policy. Use of the Textmetrics application To improve the application, Textmetrics may collect: Your username Login frequency Device specifications Chrome Extension If you use the Textmetrics Chrome extension: Google OAuth2 may be used for login Your email address is not stored on Textmetrics servers Why do we collect this data? Personal data may be used for: Legal and administrative obligations (e.g. tax requirements) Customer support and account management Sending newsletters and managing email preferences Improving products and services You can unsubscribe from newsletters at any time via your account settings. Third parties and service providers Textmetrics works with trusted third parties for: Analytics (e.g. Google Analytics) Payment processing (e.g. Stripe, PayPal, Moneybird) These parties process data only on behalf of Textmetrics and under strict agreements. Data is shared only with your consent. Children’s privacy The Textmetrics website and services are not intended for children under 16 years of age. Textmetrics does not knowingly collect personal data from children under 16. Your privacy rights You have the right to: Request access to your personal data Correct inaccurate data Request deletion or restriction of data processing Inspect your stored data Request data portability Withdraw your consent at any time These rights apply where data processing is based on your consent. ISO 27001 Certificate IEC-27001-10000440174-MSC-UKAS-NLD-0-en-US-20211216-20211216074743-2 Contact information For questions, requests, or complaints regarding your privacy, you can contact: Textmetrics BV Izaak Evertslaan 5 6814 JH Arnhem The Netherlands Phone number: +31 (0)26 – 8080191 E-mail: support@textmetrics.com