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Insider Risk Management,
Employee Monitoring &
Productivity Optimization
Through Endpoint Telemetry
About
Since 2014, over 10,000 organizations
around the world have trusted Teramind to
provide insider threat management, data loss
prevention, and business process optimization
through behavioral user data. By harnessing
behavior analytics, our award-winning
platform has helped enterprises in finance,
retail, manufacturing, energy, technology,
healthcare, and government optimize their
workforce and protect their businesses.
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Platform Security
Teramind is committed to protecting its platform and the
data it collects.
Certifications and Frameworks
Teramind follows the most rigorous security controls and frameworks, and is certified by
Bureau Veritas for its achievement in meeting international security standards.
ISO 27001:2013 Certification ISMS Framework NIST Frameworks
ISO 27001 is the international Information Security The National Institute of
standard for best practices in Management System (ISMS) Standards and Technology
information security. best practices ensure the (NIST) Cybersecurity
Organizations with ISO confidentiality, availability, Framework provides strict
certification, like Teramind, and integrity of all of our IT guidance for private sector
have proven through audit a assets. Nodes and repositories organizations in the US on how
demonstrated, ongoing where data is hosted and to best prevent, detect, and
commitment to the highest stored are sensibly protected respond to cyberattacks.
standards in data security and from threats and Teramind applies this
privacy. vulnerabilities. framework to customer data
processing and internal
business processes.
Data Storage
Teramind uses the latest and most secure data storage practices to ensure customer data
is stored safely and securely while still being accessible.
256-bit AES encryption for all TLS with a 4-key system and Adherence to GDPR’s Right to
Teramind data, including Active Validation for all Active Erasure for EU citizens’
customer data, at-rest. Directory LDAP connections. personal data.
Encryption in motion to protect Active Directory integration Deletion upon customer
data being transmitted from capability. request policies.
network to public nodes.
Role-based access control Session recordings stored for
SSL with 4-key system and (RBAC) options and features. a period of six months, after
Active Validation for all HTTPS which it is deleted.
interactions. Multi-factor authentication
(MFA)/Two-factor Programmatic deletion of
256-bit AES end-to-end authentication (2FA) options. session recordings.
encryption for all endpoint –
server communications.
Secure Deployment
The data centers and storage used by Teramind for its On-Premise and Cloud deployments
feature rigorous controls and compliance, offering uncompromising security.
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Data Centers
Teramind Cloud deployments are hosted on multi-homed Tier-3 data centers. Tier-3 data
centers are designed to handle large businesses and mission critical applications, and meet
the strictest reliability requirements that provide the following:
PCI accreditation. 99.982% uptime N+1 Fault Tolerant, minimum
72-hour power outage
Multi-ISO certification. PS 951 certification. protection.
Maximum 1.6 hours of Multi-node architecture that
downtime per year. ensures 99.82% SLA.
Platform Security Measures
Teramind’s security extends beyond its certifications and frameworks to include other
company-wide measures that protect the platform, our customers, and their data.
Red Teaming & Penetration Redundancy & Backup RTO & RPO
Testing
Failover measures ensure Teramind sets the industry
Regular ethical hacking and server and deployment health standard for fastest recovery
cyberattack simulations while daily back-ups keep data time objective (RTO) and
identify vulnerabilities and secure. recovery point objective (RPO)
security gaps, test incident for both its systems and
response, and asses potential customer support.
risk.
Company Security Measures
Our top-down security approach ensures not only the security of customer data but also
the security of our own business processes.
HR Security Network Security User Activity Monitoring
Background checks, contracts Intrusion detection, port As an endpoint monitoring
& NDAs, role-based access blocking, DDoS attack provider, we utilize our own
controls as well as industry- response, and FTP/SSH product to monitor data usage
leading and proprietary sessions provide additional and activity.
product development controls security to our network.
bolster staff-level data
security.
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