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Software Specifications
Security & IT Standards
24 min
To support your security and IT due diligence processes, weโ€™ve summarized our current protocols, certifications, and controls below. These standards apply across all client environments supported by the ClearSquare and Domo infrastructure.
๐Ÿ” Data Encryption in Transit
Yes, all data in transit is encrypted using industry-standard TLS protocols.
TLS Versions Supported: TLS 1.2, TLS 1.3
Cipher Suites: Common secure suites include ECDHE-RSA-AES256-GCM-SHA384 and ECDHE-ECDSA-AES128-GCM-SHA256
Access URL: Provided at time of onboarding for each clientโ€™s portal instance
๐Ÿงฑ Data Separation
Client data is logically separated and securely isolated:
Database: Each client has a logically isolated schema on DigitalOcean Managed Databases
Network: Hosted within dedicated VPC/subnet
Files: Stored in client-specific AWS S3 buckets with strict IAM-based access controls
Application Layer: Shared, with strict tenant-based access controls and logical separation
๐Ÿ›ก๏ธ Infrastructure Hardening
Our infrastructure is hardened to meet modern protection standards:
Malware & Patch Management: Automated and managed by DigitalOcean and AWS
Firewall: Network-level firewalls with "deny-all by default" and explicit port rules (HTTPS only)
Security Practices:
No unnecessary components or services
Restricted system tools
Regular vulnerability scans and patching
Principle of least privilege enforced
๐Ÿ’พ Backup Security
Encryption: All backups are encrypted at rest with AES-256
DigitalOcean Managed DBs: Encrypted automatic backups
AWS S3: Encrypted with SSE-S3 or SSE-KMS
Access: Controlled by role-based permissions and access logs
๐Ÿ“˜ System Management Standards
We align our system management with ITIL and ISO 20000 principles:
CI/CD workflows and automated deployment pipelines
Provider-level incident management and rollback support
๐Ÿ” Information Security Compliance
Infrastructure partners (DigitalOcean, AWS, GitHub) hold certifications including ISO/IEC 27001, SOC 2 Type II, and more:
DigitalOcean Trust Center
AWS Compliance
GitHub Security
๐Ÿ“‰ Activity & Privileged Access Monitoring
Admin Activity: Logged using native tools (e.g., CloudTrail, GuardDuty, GitHub logs)
Privileged Access: No shared accounts, MFA enforced, access is logged and permission-controlled
Data Export Controls: USB, email, or unauthorized exports are restricted
๐Ÿ” Security Event Logging
Threat Monitoring:
AWS GuardDuty
DigitalOcean system logs
GitHub dependency & secret scanning
Detection & Response: Alerts for unusual behavior, brute force attempts, and suspicious activity
โ˜๏ธ Hosting Providers
DigitalOcean (App Platform, Managed DBs)
AWS (S3 file storage)
Both providers are ISO 27001 certified and undergo SOC 2 Type II audits
๐Ÿงช Penetration Testing & SDLC Security
Annual third-party network penetration tests
Secure Software Development Lifecycle includes:
Code reviews
SAST & DAST tools
CI/CD pipelines with secret scanning
๐Ÿ” Supplier & Dependency Security
We only use vendors that meet industry-standard SDLC security practices
Automated dependency scanning (e.g., GitHub Dependabot)
Secure build pipelines with encrypted secrets
๐Ÿ›  Pre-Deployment Reviews
All deployments undergo:
Code reviews for best practices
Dependency vulnerability scanning
Manual and automated QA testing
๐Ÿ—„ Data Encryption at Rest
All data is encrypted using AES-256 encryption:
App Platform: Encrypted disk volumes
Managed DBs: Encrypted database storage and backups
AWS S3: Encrypted with SSE-S3 or SSE-KMS
๐Ÿ”‘ Key Management
AWS KMS for server-side encryption
GitHub Encrypted Secrets for application secrets
Access is tightly scoped and rotated regularly (quarterly or automated where supported)
๐Ÿง‘โ€๐Ÿ’ผ Admin Controls & Audit Logs
Role Management: Multi-tiered access controls (Super Admins, Admins, Users)
Activity Logging:
User logins/logouts
Permission changes
Page/workspace changes
Logs exportable as Domo datasets or in XLS/CSV
๐Ÿงƒ Data Loss Prevention (DLP)
Amazon GuardDuty for S3 threat detection
IAM policies and private buckets enforce access restrictions
๐Ÿ” SSO & Password Security
SSO Support: SAML 2.0 via providers like Okta, Azure AD, Salesforce, etc.
Password Hashing: bcrypt with automatic salting
๐Ÿ“‰ Business Continuity & Disaster Recovery
A formal response will be provided upon request by our operations team.
๐Ÿ” Security with Hosting Providers
Shared responsibility model
DigitalOcean: Firewalls, automated patching
AWS: GuardDuty, IAM, encryption
GitHub: Private repos, MFA, encrypted secrets
๐Ÿ” Vulnerability & Patch Management
Scanning cadence: Continuous (application), automated (infrastructure)
Patch SLAs:
Critical: 24โ€“48 hrs
High: 2โ€“3 business days
Medium: 4โ€“5 business days
๐Ÿ”ฅ Firewall Rules
Monthly reviews
Deny-all default, only HTTPS opened
IAM-controlled S3 and CI/CD access via secure HTTPS
๐Ÿ›ก Intrusion Detection (IDS/IPS)
GuardDuty serves as our IDS/IPS
ML-powered anomaly detection across VPC, IAM, S3
No agent installation required
๐Ÿงฐ OS & Console Security
OS Hardening: Fully managed by DigitalOcean
Client Devices: Access is enforced via MFA and scoped permissions
Admin Consoles: Hardened by provider defaults (e.g., timeouts, MFA, access logs)
๐Ÿงฌ Antivirus / Malware Protection
All systems have real-time malware protection, managed by infrastructure providers, with routine updates and monitoring.
Let us know if youโ€™d like supporting documents (e.g., certifications, penetration test summaries) or would like to schedule a security review call.
Contact: [email protected] Portal Site: https://clearsquare.co
Updated 21 Jul 2025
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