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Sign in Privacy policy Definition and Nature of Personal Data The following terms and expressions, when used with initial capital letters, have the meaning assigned to them in the General Terms of Use of the Services offered by MOFFI. When you use the MOFFI Platform and/or Application, we may ask you to provide us with personal data concerning you in order to use the Services we offer. The term 'personal data' refers to all data that allows an individual to be identified, which includes your first names, last names, email address, phone numbers, data related to your transactions on the Platform and/or Application, details of your reservations, credit card numbers, as well as any other information you choose to provide us about yourself. Data from Google Workspace If you use MOFFI in conjunction with Google Workspace, only the essential information for authentication and service integration is collected: first name, last name, email address, time zone, and language preference. This data is processed exclusively for the proper functioning of the service and is not stored beyond the necessary period, nor is it shared or transferred to third parties. MOFFI complies with the confidentiality and security requirements imposed by Google Workspace to protect your personal information. Purpose of this Charter The purpose of this charter is to inform you about the means we use to collect your personal data, in the strictest respect of your rights. We inform you in this regard that we comply, in the collection and management of your personal data, with Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, in its current version, known as the 'Data Protection Act', and Regulation (EU) 2016/679 of April 27, 2016, upon its entry into force (hereinafter: 'GDPR'). Identity of the Data Controller The data controller for your personal data is the company MOFFI, a Simplified Joint-Stock Company (SAS), registered with the Lille Trade and Companies Register under number 821 179 843, with its registered office at 225 rue des templiers, 59000 Lille (referred to herein as: 'We'). Data Protection Officer We have appointed a Data Protection Officer, whose contact details are as follows: dpo@moffi.io Data Protection Officer - 225 rue des templiers – 59000 Lille Collection of Personal Data The legal bases for our collection of your personal data are as follows: Legitimate interest when you voluntarily provide us with personal data during your visit to our Platform and/or our Application, the data then being collected to enable us to better respond to your requests for information about our Services; This collection is necessary to perform the contract concluded when you use our Services on our Platform and/or Application. Your personal data is collected to meet one or more of the following purposes: Manage your access to and use of certain Services available on our Platform and/or Application, Send newsletters about new features intended only for administrators and managers of the tool Manage user reviews of spaces for favorite spaces Manage unpaid bills and potential disputes regarding the use of our products and services when paid services are used Customize responses to your requests for information, Comply with our legal and regulatory obligations. Help improve the product and services offered (optional) We inform you, when collecting your personal data, whether certain data must be provided or if it is optional. Mandatory data is necessary for the functioning of the Services. Regarding optional data, you are entirely free to provide it or not. We also inform you of the possible consequences of not responding. Recipients of the Collected Data The following will have access to your personal data: our company's staff, the services in charge of auditing (auditors in particular), our subcontractors. Public bodies may also be recipients of your personal data, exclusively to meet our legal obligations, as well as legal auxiliaries, ministerial officers, and debt collection agencies. Transfer of Personal Data Your personal data will not be subject to transfer. Retention Period of Personal Data Regarding data related to the management of clients and prospects: Your personal data will not be kept beyond the duration strictly necessary for the management of our commercial relationship with you. However, data used to establish proof of a right or a contract, which must be kept in compliance with a legal obligation, will be kept for the period provided by the law in force. Regarding possible prospecting operations aimed at clients, their data may be kept for a period of three (3) years from the closing of their Account. Personal data relating to a prospect who is not a client may be kept for a period of three (3) years from their collection or the last contact from the prospect. At the end of this three (3) year period, we may contact you again to find out if you wish to continue receiving commercial solicitations. Regarding credit card data: Financial transactions relating to the payment of purchases and fees via the Platform and/or Application are entrusted to a payment service provider who ensures their proper execution and security. For the purposes of the services, this payment service provider may be a recipient of your personal data relating to your credit card numbers, which it collects and stores on our behalf. We do not have access to this data. To allow you to make regular purchases or pay related fees on the Platform and/or Application, your credit card data is kept for the duration of your registration and at least until you complete your last transaction. By checking the box expressly provided for this purpose on the Platform and/or Application, you give us your express consent for this storage. The data relating to the visual cryptogram or CVV2, written on your credit card, is not stored. If you refuse to have your personal data relating to your credit card numbers stored under the conditions specified above, we will not keep this data beyond the time necessary to complete the transaction. In any case, the data relating to them may be kept, for evidentiary purposes in the event of a possible dispute of the transaction, in intermediate archives, for the period provided for by Article L 133-24 of the Monetary and Financial Code, in this case, thirteen (13) months following the debit date. This period may be extended to fifteen (15) months to take into account the possibility of using deferred debit payment cards. Regarding the management of opt-out lists for prospecting: The information allowing us to take into account your right to object is kept for a minimum of three (3) years from the exercise of the right to object. Regarding cookies: The duration varies depending on the different cookies, please refer to section (11). Regarding the personal data of its clients, MOFFI undertakes to delete all personal data no later than three years after the end of the contract. Upon the client's request, the data can be erased immediately, with the issuance of a deletion certificate. Security We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We also use secure payment systems that comply with the state of the art and applicable regulations. In this regard, we inform you that our data hosting provider is the company OVH. You will find under this link the measures put in place to maintain a consistently high level of security: 'Presentation of security processes' , 'Personal data protection' . MOFFI implements several measures to ensure the protection of personal data: Data minimization: Only essential information (first name, last name, email, time zone, language preference) is collected. Encryption: Data protection via TLS for transfers and AES256 for backups. Access control: Access limited to authorized persons only, upon validation by the IT team. Security measures: Physical and logical security with access controls, intrusion detection systems, and firewalls. Secure hosting: Data stored on servers located in the European Union. Privacy by Design: Integration of data protection from the design stage of systems. Incident management: Notification of data breaches within 24 hours. Loss prevention: Access management via Mobile Device Management (MDM) and prohibition of removable media. Audits and controls: Regular checks to ensure the effectiveness of security measures. Supplier security: Requirement of equivalent guarantees from service providers. Application log retention: Collection of IP, visited URL, and User-Agent solely for security reasons, particularly for the firewall and session management. These actions ensure the confidentiality, integrity, and availability of data within MOFFI's systems. Hosting We inform you that your data is kept and stored, for the entire duration of its retention, on the servers of the company OVH, located in France, within the European Union. Your data will not be transferred outside the European Union in the context of using the services we offer you. Cookies Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website's server. Different types of cookies can be distinguished, which do not have the same purposes. Moffi uses technical cookies. They are used throughout your navigation to facilitate and perform certain functions. A technical cookie can, for example, be used to remember the answers filled in a form or to save login data. List of technical information: Enterprise Company Environment User Role Language User UserCompanies Preference UserRole Token Navigation Filter Mapping Other Stripe Preference Session Id Dates Mobile (Firebase) Analytics Crashlytics This information is stored until the session expires, either voluntarily or automatically. Stripe: For the prevention of fraud related to online payments Retention period 1 year. The cookies below can be configured by the user or by administrators directly. We use consent cookies via the Axeptio tool. There are 3 different cookies: axeptio_cookies: contains all information about the visitor's consent, such as the date, their unique anonymous identifier, and whether they have already consented or not axeptio_all_vendors: contains the list of all cookies declared in your Axeptio widget axeptio_authorized_vendors: contains the list of cookies accepted by the visitor These cookies are kept for 6 months. We use Google Analytics which are statistical audience analysis tools that generate a cookie to measure the number of visits to the Platform and/or Application, the number of pages viewed, and visitor activity. This cookie is only placed if you give your consent. You can accept or refuse it. Refer to https://policies.google.com/technologies/cookies?hl=en Analytics section. We remind you that the retention period for these cookies is 2 months. On the showcase site only, Google Ads is used as part of our keyword campaigns to generate qualified traffic to our site. These cookies allow us to target visitors potentially interested in our services based on the keywords they search for. The data collected via these cookies is anonymized and secured, thus guaranteeing the confidentiality of your personal information. You can manage your cookie preferences at any time in your browser settings. The protection of your privacy is our top priority. We remind you for all useful purposes that it is possible for you to oppose the placement of cookies by configuring your browser. Such a refusal could, however, prevent the proper functioning of the Platform and/or the Application. Access to Your Personal Data In accordance with Law No. 78-17 of January 6, 1978, on data processing, files, and freedoms, and the GDPR, you have the right to obtain communication and, where appropriate, rectification or erasure of data concerning you, through online access to your file. You can also contact: email address: dpo@moffi.io postal address: 225 rue des templiers 59000 Lille, France. It is reminded that individuals whose data is collected on the basis of our legitimate interest, as mentioned in Article 5, may at any time object to the processing of data concerning them. However, we may have to continue the processing if there are legitimate grounds for the processing that override your rights and freedoms or if the processing is necessary for the establishment, exercise, or defense of our legal rights. Right to Define Directives for Data Processing After Your Death You have the right to define directives concerning the retention, erasure, and communication of your personal data after your death. These directives can be general, meaning they cover all personal data concerning you. In this case, they must be registered with a trusted digital third party certified by the CNIL. The directives can also be specific to the data processed by our company. They should then be sent to us at the following coordinates: email address: ready@moffi.io postal address: 225 rue des templiers 59000 Lille, France. By sending us such directives, you expressly consent to these directives being stored, transmitted, and executed according to the terms provided herein. You can designate in your directives a person responsible for their execution. This person will then be entitled, when you have passed away, to take note of said directives and ask us for their implementation. In the absence of a designation, your heirs will be entitled to take note of your directives upon your death and ask us for their implementation. You can modify or revoke your directives at any time by writing to us at the coordinates above. Portability of Your Personal Data You have a right to the portability of the personal data you have provided to us, understood as the data you have actively and consciously declared when accessing and using the Services, as well as data generated by your activity in the context of using the Services. We remind you that this right does not apply to data collected and processed on a legal basis other than consent or the performance of the contract binding us. This right can be exercised free of charge, at any time, and particularly when closing your account on the Platform and/or Application, in order to recover and retain your personal data. In this context, we will send you your personal data, by any means deemed useful, in a standard open format that is commonly used and machine-readable, in accordance with the state of the art. Filing a Complaint with a Supervisory Authority You are also informed that you have the right to file a complaint with a competent supervisory authority (the National Commission for Informatics and Liberties for France, 'CNIL'), in the Member State of your habitual residence, your place of work, or the place where the violation of your rights allegedly occurred, if you consider that the processing of your personal data subject to this charter constitutes a violation of the applicable texts. This remedy may be exercised without prejudice to any other remedy before an administrative or judicial court. Indeed, you also have a right to an effective administrative or judicial remedy if you consider that the processing of your personal data subject to this charter constitutes a violation of the applicable texts. Limitation of Processing You have the right to obtain the limitation of the processing of your personal data in the following cases: During the verification period that we implement, when you contest the accuracy of your personal data, When the processing of this data is unlawful, and you wish to limit this processing rather than delete your data, When we no longer need your personal data, but you wish for it to be kept to exercise your rights, During the period of verification of legitimate grounds, when you have objected to the processing of your personal data. Modifications We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These modifications will come into effect upon the publication of the new charter. Your use of the Platform and/or Application following the entry into force of these modifications will constitute acknowledgment and acceptance of the new charter. Otherwise, and if this new charter does not suit you, you should no longer access the Platform and/or Application. Application This charter came into effect on October 10, 2023. MOFFI is designed with 🤍 by our teams in Lille, France. The latest trends in hybrid working in your mailbox Email address * Active member of Solutions Hybrid work Meeting rooms Meeting room check-in Remote work Smart office Parking Integrations Microsoft Teams Google Workspace Marketplace About us Offers Blog API status Glossary Contact Submit an idea Propose a partnership Join the MOFFI team Copyright © 2026 MOFFI - All rights reserved Terms and conditions of use Privacy policy Cookie preferences