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🪄 AI-Native EDI Platform Products Mosaic - AI-Native EDI Modernize Your EDI→ Pixel - Web EDI Start Trading Today→ Shipping Labels Generate Labels→ Platform Platform Overview See the Platform→ Network See our Network→ Integrations Browse Integrations→ Integration Services Get Connected Faster→ Solutions Use Cases Integration Testing Go Live in Days→ Partner Onboarding Onboard Partners Faster→ Real-Time Monitoring See Every Transaction→ Transaction Testing Test Before You Trade→ Order-to-Cash Automate O2C Today→ Procure to Pay Modernize Your P2P→ Managed Services Simplify EDI Management→ By Industry Brands Launch Retailers in Days→ Retailers Onboard Suppliers Faster→ Food & Beverage Eliminate Chargebacks Today→ Carriers and 3PLs Win More Loads→ SaaS Platforms Embed EDI in Hours→ Manufacturing Keep Production Moving→ Shippers See Your Freight Network→ Pricing Resources Learn EDI Blog See more→ Case Studies Read Case Studies→ Reports Read Reports→ Webinars Watch Now→ EDI Glossary Browse Terms→ Tools Realtime EDI Validator Try it now→ GS1 Label Generator Try it now→ Company Our Story See more→ Press Releases See more→ Partners See more→ Careers See more→ Login Get Started Privacy Policy Jun 17, 2026 |7 Min Read Purpose Orderful Inc. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Orderful.com (“Site”), and use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon the revision of the updated Privacy Policy. Collection of Your Information We limit the personal information we collect to what is reasonably necessary to provide, operate, and improve our services. We do not collect personal information beyond what is essential for the purposes described in this Privacy Policy, and we do not use it for unrelated purposes. We may collect information about you in a variety of ways. The information we may collect on may include: Personal Data Personally identifiable information, such as your name, shipping address, email address, work address and telephone number you voluntarily give to us to register as a user on our platform. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using the platform. Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. Use of Your Information We may use information collected about you via the Site to: Administer marketing campaigns and promotions Deliver targeted advertising, coupons, newsletters, and other information regarding promotions Assist law enforcement and respond to subpoena Compile anonymous statistical data and analysis for use internally or with third parties. Create and manage your account Email you regarding your account or order Enable user-to-user communications Fulfill and manage purchases, orders, payments, and other transactions related to the Site Increase the efficiency and operation of the Site Monitor and analyze usage and trends to improve your experience with the Site Notify you of updates to the Site Offer new products, services and/or recommendations to you. Perform other business activities as needed Prevent fraudulent transactions, monitor against theft, and protect against criminal activity Process payments and refunds Request feedback and contact you about your use of the Site Resolve disputes and troubleshoot problems Respond to product and customer service requests Send you a newsletter Solicit support for the Site Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Marketing Communications With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. Affiliates We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. Business Partners We may share your information with our business partners to offer you certain products, services or promotions. Other Third Parties We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law. Sale or Bankruptcy If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly. Third-Party Websites The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. Security of your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. Options Regarding Your Information Account Information You may at any time review or change the information in your account by: Logging into your account settings and updating your account Contacting us by submitting a ticket through our support portal at support.orderful.com Data Removal Requests You may request the deletion of your personal information that we have collected by submitting a ticket through our support portal at https://support.orderful.com. When submitting a data removal request, please include sufficient information to verify your identity and specify the data you would like removed. Upon receiving your request, we will verify your identity and process the removal within thirty (30) business days. We will confirm completion of the removal via the email address associated with your account. Please note that we may retain certain information as required by law, for legitimate business purposes, or to complete transactions that were in progress prior to your request. Data that has been aggregated or de-identified such that it can no longer reasonably identify you is not subject to removal requests. If your data has been shared with third parties in accordance with this Privacy Policy, we will make reasonable efforts to notify those parties of your removal request. Following deletion, your data may persist in encrypted backups maintained for disaster recovery purposes. In the event a backup is restored, we will make reasonable efforts to re-apply your removal request to ensure your data is deleted from the restored systems. Operating Jurisdictions and Governing Law Orderful Inc. is incorporated in the State of Delaware and maintains its principal place of business in California, United States. We collect, process, and store personal information in the United States and provide our services to customers in North America. This Privacy Policy, and any matter relating to it, is governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions. Contact Us If you have questions or comments about this Privacy Policy, please contact us at: Orderful, Inc. 2443 Fillmore St. #132 San Francisco, CA 94115 https://support.orderful.com