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Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-06-03T13:45:09Z",
"id": "01KT6VP64CWG4DA3DFR7AEGB1V",
"impact": "major",
"incident_updates": [
{
"body": " \n\nLast week, our **US production** environment (App, API, Insights, and background Jobs) was disrupted by a fault in the underlying Microsoft Azure platform on which our service runs. We recognize the impact this may have had on your operations, and we sincerely apologize for the inconvenience.\n\nService was fully restored last week and has operated normally since. We can confirm that no customer data was lost or compromised at any stage of the incident.\n\nThe root cause originated within Microsoft's managed cloud infrastructure rather than in Younium's application or configuration. Microsoft's formal investigation is ongoing, and we will share further detail directly with affected customers once it concludes.\n\n \n\nWe thank you for your patience and understanding. If you have questions or believe you were directly impacted, please reach out support or your CSM.\n\n \n\nBest regards,",
"created_at": "2026-06-08T09:25:46Z",
"display_at": "2026-06-08T09:25:46Z",
"id": "01KTK8TTHW1XYWXF5V2VQ31P8N",
"incident_id": "01KT6VP64CWG4DA3DFR7AEGB1V",
"status": "resolved",
"updated_at": "2026-06-08T09:25:46Z"
},
{
"body": "The disruption affecting Younium's US environment has been resolved and service is fully restored.\n\nOur investigation indicates the cause was a change on Microsoft Azure's platform during scheduled maintenance, which interrupted network traffic to our environment. The security and integrity of your data were not affected. We are working with Microsoft to confirm the full root cause and are continuing to monitor closely as we complete final validation.\n\nWe apologize for the disruption and thank you for your patience.",
"created_at": "2026-06-04T09:52:56Z",
"display_at": "2026-06-04T09:52:56Z",
"id": "01KT90SPJWE11JZSMZRZ9MB7AY",
"incident_id": "01KT6VP64CWG4DA3DFR7AEGB1V",
"status": "monitoring",
"updated_at": "2026-06-04T09:52:56Z"
},
{
"body": "We're investigating the ongoing incident",
"created_at": "2026-06-03T13:45:09Z",
"display_at": "2026-06-03T13:45:09Z",
"id": "01KT6VP64C3MVKF4GRSYEGGG17",
"incident_id": "01KT6VP64CWG4DA3DFR7AEGB1V",
"status": "investigating",
"updated_at": "2026-06-03T13:45:09Z"
}
],
"name": "Networking issues under investigation",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2026-06-08T09:25:46Z",
"status": "resolved",
"updated_at": "2026-06-08T09:25:46Z"
},
{
"created_at": "2026-03-27T10:26:07Z",
"id": "01KMQD8VWW08NR6Z8J7YTPE5D7",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved. The root cause was a container instance issue, which caused a backlog of incoming messages to accumulate in the webhook processing queue. Once the instance stabilized, the queue was drained and normal processing resumed. No data was lost.\n\nWe will be implementing additional safeguards to prevent this scenario from recurring. We apologize for any inconvenience this may have caused.",
"created_at": "2026-03-27T13:22:09Z",
"display_at": "2026-03-27T13:22:09Z",
"id": "01KMQQB64P6RQ114ABC8CB0JB3",
"incident_id": "01KMQD8VWW08NR6Z8J7YTPE5D7",
"status": "resolved",
"updated_at": "2026-03-27T13:22:09Z"
},
{
"body": "We're investigating the ongoing incident",
"created_at": "2026-03-27T10:26:07Z",
"display_at": "2026-03-27T10:26:07Z",
"id": "01KMQD8VWW7Q5QBP144QDD5J5P",
"incident_id": "01KMQD8VWW08NR6Z8J7YTPE5D7",
"status": "investigating",
"updated_at": "2026-03-27T10:26:07Z"
}
],
"name": "Webhooks processing issues",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2026-03-27T13:22:09Z",
"status": "resolved",
"updated_at": "2026-03-27T13:22:09Z"
},
{
"created_at": "2026-03-24T15:02:13Z",
"id": "01KMG5W8NXM77W3VX7H1DGHSG9",
"impact": "major",
"incident_updates": [
{
"body": "**A faulty deployment caused API v2 to be temporarily unavailable. A new deployment has since resolved the issue.**",
"created_at": "2026-03-24T16:29:21Z",
"display_at": "2026-03-24T16:29:21Z",
"id": "01KMGAVSZ2PSYEA6R9KHKTGVC6",
"incident_id": "01KMG5W8NXM77W3VX7H1DGHSG9",
"status": "resolved",
"updated_at": "2026-03-24T16:29:21Z"
},
{
"body": "We're investigating the ongoing incident",
"created_at": "2026-03-24T15:02:13Z",
"display_at": "2026-03-24T15:02:13Z",
"id": "01KMG5W8NXKHE54BAC1TNH2855",
"incident_id": "01KMG5W8NXM77W3VX7H1DGHSG9",
"status": "investigating",
"updated_at": "2026-03-24T15:02:13Z"
}
],
"name": "Outage Sandbox EU API v2 Service",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2026-03-24T16:29:21Z",
"status": "resolved",
"updated_at": "2026-03-24T16:29:21Z"
},
{
"created_at": "2026-03-05T09:43:32Z",
"id": "01KJYP32MAQPJYWPX7EPKV7AV3",
"impact": "major",
"incident_updates": [
{
"body": "The incident has been resolved and all services are now operating normally. The issue was caused by a credentials rotation that required time to propagate across our replicas, temporarily affecting authentication. The credentials have now fully propagated and the fix has been implemented. If you continue to experience any issues, please contact our support team.",
"created_at": "2026-03-05T10:58:52Z",
"display_at": "2026-03-05T10:58:52Z",
"id": "01KJYTD1CJGPJSF5NYZ9W9DVFH",
"incident_id": "01KJYP32MAQPJYWPX7EPKV7AV3",
"status": "resolved",
"updated_at": "2026-03-05T10:58:52Z"
},
{
"body": "We have identified the root cause of the issue, and a fix is currently being deployed",
"created_at": "2026-03-05T09:57:27Z",
"display_at": "2026-03-05T09:57:27Z",
"id": "01KJYPWJRV97C1A8GX3SBJW8JY",
"incident_id": "01KJYP32MAQPJYWPX7EPKV7AV3",
"status": "identified",
"updated_at": "2026-03-05T09:57:27Z"
},
{
"body": "We're investigating the ongoing incident",
"created_at": "2026-03-05T09:43:32Z",
"display_at": "2026-03-05T09:43:32Z",
"id": "01KJYP32MACJKX8BNN65NVTBD3",
"incident_id": "01KJYP32MAQPJYWPX7EPKV7AV3",
"status": "investigating",
"updated_at": "2026-03-05T09:43:32Z"
}
],
"name": "Authentication Issues Across Services",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2026-03-05T10:58:52Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2026-02-02T10:22:43Z",
"id": "01KGEY0HWGANGGKWHBX0BNJFNK",
"impact": "minor",
"incident_updates": [
{
"body": "A fix has been applied to address the performance degradation experienced earlier this morning. Response times have returned to normal levels and all services are operating as expected. \n\nWe apologize for any inconvenience caused",
"created_at": "2026-02-02T12:32:18Z",
"display_at": "2026-02-02T12:32:18Z",
"id": "01KGF5DTV20FD64WAC67EX6WPJ",
"incident_id": "01KGEY0HWGANGGKWHBX0BNJFNK",
"status": "resolved",
"updated_at": "2026-02-02T12:32:18Z"
},
{
"body": "We're currently experiencing intermittent slowness affecting the Younium EU platform. Some users may notice delayed page loads and slower API response times.\n\nOur team has identified the issue as increased load during peak hours and is actively working to restore normal performance.\n\nWe apologize for any inconvenience and will provide updates as we progress.",
"created_at": "2026-02-02T10:22:43Z",
"display_at": "2026-02-02T10:22:43Z",
"id": "01KGEY0HWG9Q92TMDQ7HJDGW84",
"incident_id": "01KGEY0HWGANGGKWHBX0BNJFNK",
"status": "investigating",
"updated_at": "2026-02-02T10:22:43Z"
}
],
"name": "Performance degradation ",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2026-02-02T12:32:18Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2026-01-13T06:54:35Z",
"id": "01KEV25240GG00WNJDRSZYGH32",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been fully resolved and all services are operating normally.\n\n**Summary:** We experienced a partial service degradation beginning yesterday evening. The initial impact was limited, but as activity increased overnight and into the morning, additional services were affected. As monitoring showed increasing errors across a broader part of the platform, the incident was escalated and handled with the highest priority.\n\n**Root cause:** The issue was caused by an incorrect configuration in our internal message queueing infrastructure (used for system-to-system communication). This configuration continuously created new message listeners on a single internal topic. Over time, this reached the platform limit (2,000 listeners) for that topic. Once the limit was reached, new application instances were unable to start because they could not create the required listener, which reduced available capacity and led to degraded service.\n\n**Remediation and prevention:** We have corrected the configuration, restored normal operation, and verified service recovery. To reduce the risk of recurrence, we are implementing safeguards to prevent unintended listener growth, tightening validation around configuration changes, and enhancing monitoring and alerting so abnormal patterns are detected and addressed earlier.\n\nWe apologize for the disruption and appreciate your patience and understanding.",
"created_at": "2026-01-13T14:41:19Z",
"display_at": "2026-01-13T14:41:19Z",
"id": "01KEVWVNMKQ9GVTFEGSGHW5J4R",
"incident_id": "01KEV25240GG00WNJDRSZYGH32",
"status": "resolved",
"updated_at": "2026-01-13T14:41:19Z"
},
{
"body": "We’ve implemented a solution to the issue causing API outages and are now monitoring the results. All services should be fully available again.\n\nWe’ll continue to monitor closely and provide further updates if anything changes.",
"created_at": "2026-01-13T08:53:32Z",
"display_at": "2026-01-13T08:53:32Z",
"id": "01KEV8YVQA8HCJ1A357WR8R08M",
"incident_id": "01KEV25240GG00WNJDRSZYGH32",
"status": "monitoring",
"updated_at": "2026-01-13T08:53:32Z"
},
{
"body": "The issue causing API outages has been identified, and our team is actively implementing a solution to restore service.",
"created_at": "2026-01-13T07:49:34Z",
"display_at": "2026-01-13T07:49:34Z",
"id": "01KEV59QYAQK5DNV5BMKGPQH0D",
"incident_id": "01KEV25240GG00WNJDRSZYGH32",
"status": "identified",
"updated_at": "2026-01-13T07:49:34Z"
},
{
"body": "We’re currently investigating an issue causing API outages. We’ll provide an update as soon as possible.",
"created_at": "2026-01-13T06:54:35Z",
"display_at": "2026-01-13T06:54:35Z",
"id": "01KEV25240VZT50YZNM049FYYK",
"incident_id": "01KEV25240GG00WNJDRSZYGH32",
"status": "investigating",
"updated_at": "2026-01-13T06:54:35Z"
}
],
"name": "EU API outage",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2026-01-13T14:41:19Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2025-12-11T12:26:16Z",
"id": "01KC6P0P9C2ZYCJ72P65CVCNPK",
"impact": "critical",
"incident_updates": [
{
"body": "We’ve carefully investigated the incident and have not found evidence of a fault within our platform. Microsoft has confirmed a service issue affecting Azure Front Door during the same period, and we are currently awaiting their RCA (Root Cause Analysis). We will share an update once we’ve reviewed Microsoft’s findings and can confirm the root cause, along with any follow-up actions identified on our side.",
"created_at": "2025-12-15T07:40:07Z",
"display_at": "2025-12-15T07:40:07Z",
"id": "01KCGF7JZ8AWST5X4TN3X8D0H3",
"incident_id": "01KC6P0P9C2ZYCJ72P65CVCNPK",
"status": "resolved",
"updated_at": "2025-12-15T07:40:07Z"
},
{
"body": "All services on our EU instance are currently operating normally.\nWe are still investigating the underlying cause and are closely monitoring the environment to ensure stability.\nThank you for your patience while we worked to restore service.",
"created_at": "2025-12-11T12:53:27Z",
"display_at": "2025-12-11T12:53:27Z",
"id": "01KC6QJEBCXB3VRN3TBPZPB02B",
"incident_id": "01KC6P0P9C2ZYCJ72P65CVCNPK",
"status": "monitoring",
"updated_at": "2025-12-11T12:53:27Z"
},
{
"body": "We are currently experiencing an outage affecting all services on our EU instance. Users accessing the EU environment may be unable to use the application at this time.\nOur team is actively investigating the issue and working to restore access as quickly as possible. We’re sorry for the disruption and appreciate your patience while we work to resolve this.",
"created_at": "2025-12-11T12:26:16Z",
"display_at": "2025-12-11T12:26:16Z",
"id": "01KC6P0P9CSS48TKB3K6B9NPZH",
"incident_id": "01KC6P0P9C2ZYCJ72P65CVCNPK",
"status": "investigating",
"updated_at": "2025-12-11T12:26:16Z"
}
],
"name": "EU service outage",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2025-12-15T07:40:07Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2025-11-28T11:04:45Z",
"id": "01KB526324K857N3VPCN8GBXQK",
"impact": "minor",
"incident_updates": [
{
"body": "Webhook delivery has remained stable and within normal performance levels for several days, with no further occurrences of the previous delays. All webhooks are now being processed and delivered as expected.\n\nTo address the issue, we have:\n\n• Implemented configuration changes to eliminate the identified cause of the degraded performance\n\n• Added extended monitoring and alerting for webhook delivery to detect and respond to similar issues much faster in the future\n\nThis incident is now being closed, and webhook delivery is considered fully operational.\nThank you for your patience while we worked to resolve this.",
"created_at": "2025-12-03T08:50:21Z",
"display_at": "2025-12-03T08:50:21Z",
"id": "01KBHPFJ9EW7Z31VFTN6EAHCW0",
"incident_id": "01KB526324K857N3VPCN8GBXQK",
"status": "resolved",
"updated_at": "2025-12-03T08:50:21Z"
},
{
"body": "We have implemented mitigating measures and are now monitoring the results.\n\nFor the last 2 hours, webhook delivery has been operating normally. We will continue to closely monitor performance throughout the day to ensure stability.",
"created_at": "2025-11-28T13:07:57Z",
"display_at": "2025-11-28T13:07:57Z",
"id": "01KB597NM2MRD3XCW38NZJBRQX",
"incident_id": "01KB526324K857N3VPCN8GBXQK",
"status": "monitoring",
"updated_at": "2025-11-28T13:07:57Z"
},
{
"body": "We are currently investigating an issue causing slower-than-normal delivery times for Younium webhooks.\n\nWe have identified the root cause and are working on a fix. Please note:\n\n• This issue only impacts customers using webhooks.\n\n• All other parts of Younium are operating normally.\n\n• Webhooks are still being processed and sent, but with a delay — all queued webhooks will eventually be delivered.\n\nWe will share further updates as we make progress on the resolution.",
"created_at": "2025-11-28T11:04:45Z",
"display_at": "2025-11-28T11:04:45Z",
"id": "01KB526324G165W8AC1DYG2VYM",
"incident_id": "01KB526324K857N3VPCN8GBXQK",
"status": "identified",
"updated_at": "2025-11-28T11:04:45Z"
}
],
"name": "Delayed Delivery of Webhooks",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2025-12-03T08:50:21Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2025-11-18T12:00:22Z",
"id": "01KABDCQPYZCQ35CWNSG3R7NRZ",
"impact": "major",
"incident_updates": [
{
"body": "**A fix has been deployed, and all systems are now back online. We’re continuing to monitor to ensure the issue is fully resolved.**",
"created_at": "2025-11-18T12:23:43Z",
"display_at": "2025-11-18T12:23:43Z",
"id": "01KABEQFZ7319FARHFDAZ7F6P1",
"incident_id": "01KABDCQPYZCQ35CWNSG3R7NRZ",
"status": "resolved",
"updated_at": "2025-11-18T12:23:43Z"
},
{
"body": "We're investigating the ongoing incident",
"created_at": "2025-11-18T12:00:22Z",
"display_at": "2025-11-18T12:00:22Z",
"id": "01KABDCQPY7X6SQ2141PHA5P92",
"incident_id": "01KABDCQPYZCQ35CWNSG3R7NRZ",
"status": "investigating",
"updated_at": "2025-11-18T12:00:22Z"
}
],
"name": "Login/Authentication Provider Incident",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2025-11-18T12:23:43Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2025-10-29T16:01:11Z",
"id": "01K8RB7A3MSQF8FANJF40MN1MJ",
"impact": "critical",
"incident_updates": [
{
"body": "The Microsoft Azure Front Door incident has been fully resolved as of **00:05 UTC on 30 Oct**. Younium services have been **available since 20:45 UTC on 29 Oct**.\nMicrosoft Preliminary Post-Incident Review: \u003chttps://azure.status.microsoft/sv-se/status/history/\u003e",
"created_at": "2025-10-30T07:10:16Z",
"display_at": "2025-10-30T07:10:16Z",
"id": "01K8SZ7WAP43A1M0SQ1Z6D7GNX",
"incident_id": "01K8RB7A3MSQF8FANJF40MN1MJ",
"status": "resolved",
"updated_at": "2025-10-30T07:10:16Z"
},
{
"body": "Microsoft reports that recovery is in progress, with full restoration expected by **23:20 UTC (00:20 CET)**. Younium services are currently operational. We’ll continue to monitor until Microsoft confirms the incident is fully resolved.\nMicrosoft status: \u003chttps://azure.status.microsoft/sv-se/status\u003e",
"created_at": "2025-10-29T20:48:24Z",
"display_at": "2025-10-29T20:48:24Z",
"id": "01K8RVN6MYQC6ES99JSEVW242K",
"incident_id": "01K8RB7A3MSQF8FANJF40MN1MJ",
"status": "monitoring",
"updated_at": "2025-10-29T20:48:24Z"
},
{
"body": "Services are down due to global outage of Azure Front Door infrastructure",
"created_at": "2025-10-29T17:14:05Z",
"display_at": "2025-10-29T17:14:05Z",
"id": "01K8RFCRWQPB61FZE3M03812B5",
"incident_id": "01K8RB7A3MSQF8FANJF40MN1MJ",
"status": "investigating",
"updated_at": "2025-10-29T17:14:05Z"
},
{
"body": "Azure Front Door services seems to be down. We're investigating the issue",
"created_at": "2025-10-29T16:01:11Z",
"display_at": "2025-10-29T16:01:11Z",
"id": "01K8RB7A3MP6XEYZFSMXNFEBH0",
"incident_id": "01K8RB7A3MSQF8FANJF40MN1MJ",
"status": "investigating",
"updated_at": "2025-10-29T16:01:11Z"
}
],
"name": "Azure Front Door Service is down",
"page_id": "01K3JTFN6XSA7BC4ET7X2CZ8M7",
"resolved_at": "2025-10-30T07:10:16Z",
"status": "resolved",
"updated_at": "2026-03-11T17:49:58Z"
},
{
"created_at": "2025-10-09T08:27:41Z",
"id": "01K741AHCJY872PTNMSR57BFV8",
"impact": "major",
"incident_updates": [
{
"body": "Microsoft has now confirmed that the underlying issue has been resolved. In addition, our internal monitoring and alerting systems show that all Younium services have stabilized, and the situation has returned to normal.",
"created_at": "2025-10-09T14:17:41Z",
"display_at": "2025-10-09T14:17:41Z",
"id": "01K74NBDCECMZ89CMYSX4G01GK",
"incident_id": "01K741AHCJY872PTNMSR57BFV8",
"status": "resolved",
"updated_at": "2025-10-09T14:17:41Z"
},
{
"body": "We’re currently experiencing issues related to Microsoft Azure’s infrastructure.\nAccording to Microsoft’s [official status page](https://azure.status.microsoft/sv-se/status \"official status page\"), the problem is caused by a **capacity issue affecting Azure Front Door** in several regions, including Europe, the Middle East, and Africa.\n\n**Impact:**\nSome services hosted on Azure may experience **intermittent delays or timeouts**. This may also affect access to certain Azure-based tools and integrations.\n\n**Current Status:**\nMicrosoft has identified the root cause and is in the process of restoring affected systems. They report that recovery is already in progress and expect full resolution within approximately **90 minutes**. The latest official update was posted at **11:01 UTC on October 9, 2025**.\n\nWe’re continuing to monitor the situation closely and will share updates as Microsoft provides them.\n\nThank you for your patience.",
"created_at": "2025-10-09T11:20:29Z",
"display_at": "2025-10-09T11:20:29Z",
"id": "01K74B6YDWHYPP5AF61N4EHT6E",
"incident_id": "01K741AHCJY872PTNMSR57BFV8",
"status": "identified",
"updated_at": "2025-10-09T11:20:29Z"
},
{
"body": "We are currently experiencing a service disruption caused by an ongoing Microsoft Azure cloud outage. The issue has been identified and appears to be related to Azure’s CDN (Content Delivery Network) service.",
"created_at": "2025-10-09T08:56:01Z",
"display_at": "2025-10-09T08:56:01Z",
"id": "01K742YE1KK6VPK4RQ53W54TWZ",
"incident_id": "01K741AHCJY872PTNMSR57BFV8",
"status": "identified",
"updated_at": "2025-10-09T08:56:01Z"
},
{
"body": "Our service is currently affected by an ongoing Microsoft Azure cloud outage. Our team is closely monitoring the situation, and we are awaiting further updates from Microsoft regarding the resolution of the issue.",
"created_at": "2025-10-09T08:41:50Z",
"display_at": "2025-10-09T08:41:50Z",
"id": "01K7424EPKR5HEN7Z2YSJKDEKT",
"incident_id": "01K741AHCJY872PTNMSR57BFV8",
"status": "investigating",
"updated_at": "2025-10-09T08:41:50Z"
},
{
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}
],
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},
{
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{
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{
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{
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},
{
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{
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},
{
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],
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"url": "https://status.eu.younium.com/"
}
}