Snapshot 41399
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
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{
"end_time": "2026-10-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "s32j9xdczwyw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BusinessPlus Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PDT"
},
{
"code": "7yhr0hyhhrpr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 23.10.37.0 and 25.7.16.0 Upgrade",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e23:02\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PDT"
},
{
"code": "0bsh1bcptn9w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] OS Patching Reboot for eSchoolPlus, eFinancePlus, and Cognos Servers",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:01\u003c/var\u003e PDT"
},
{
"code": "4y02q9wpftm3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 Upgrade Early Deployment",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
}
],
"name": "October",
"year": 2026
},
{
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{
"code": "skcyhf1smtmv",
"impact": "major",
"message": "The issue affecting Analytics \u0026amp; Insights (A\u0026amp;I) has been resolved, and services have returned to normal operation.\n\nOur team has restored functionality and continues to monitor the environment to ensure stability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.\n\nPowerSchool Support Team",
"name": "Analytics Dashboard (A\u0026I)",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:40\u003c/var\u003e - \u003cvar data-var='time'\u003e12:31\u003c/var\u003e PDT"
},
{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e PDT"
},
{
"code": "qy7wsp6d7mlw",
"impact": "minor",
"message": "The issue affecting Connected Intelligence has been resolved. Following continued monitoring and validation, the team is no longer observing the performance degradation or query failures associated with this incident. Service has returned to normal operation.",
"name": "Connected Intelligence (CI) - Degraded Performance",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e10:19\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:36\u003c/var\u003e PDT"
},
{
"code": "yw8hzhb2573r",
"impact": "minor",
"message": "Our review of platform performance and customer impact indicates that Analytics \u0026amp; Insights appears to be operating normally at this time. The team is no longer observing the behavior associated with the previously reported issue and will continue to closely monitor the environment to ensure ongoing stability.",
"name": "Analytics \u0026 Insights (A\u0026I) - Degraded Performance",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e10:26\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:35\u003c/var\u003e PDT"
},
{
"code": "y5fv6dp0q8r2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 26.9.0.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PDT"
},
{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance Notification - PowerSchool eSchoolPlus SIS",
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},
{
"code": "wk2hczpwl5wp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e PDT"
},
{
"code": "t7nd298rr6mc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MyPowerHub Release Notification",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PDT"
},
{
"code": "0kf43r9x8497",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] A\u0026I Maintenance Release UIHN_26.6.1.0 Notification",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e PDT"
},
{
"code": "tgbx21qc96zh",
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"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.9.2.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e PDT"
},
{
"code": "gpj8lc1291k2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 23.10.36.1 and 25.7.15.1 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e PDT"
},
{
"code": "p2fm9zzhpv34",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 26.8.1.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PDT"
},
{
"code": "8vvjqmqvzfvb",
"impact": "maintenance",
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"name": "[Scheduled] Special Programs Version 26.9.0.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PDT"
},
{
"code": "3rppx7m9cr95",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MyPowerHub 26.9.2.0 Release Notification",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PDT"
},
{
"code": "dwgyf5n76f24",
"impact": "critical",
"message": "Atrieve services have remained stable following the deployment of the production fix, and monitoring has confirmed that critical functionality is operating as expected. This incident has been resolved.\n\nWe appreciate your patience while our teams worked to restore service. If you continue to experience issues, please contact PowerSchool Support for assistance.",
"name": "Atrieve ADS Service Interruption",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e05:46\u003c/var\u003e - \u003cvar data-var='time'\u003e12:25\u003c/var\u003e PDT"
},
{
"code": "xctyrszlk2r7",
"impact": "minor",
"message": "Salesforce has confirmed the service disruption has been resolved, and PowerSchool has observed stable performance and normal functionality for Customer Central and PowerSchool Assistant. Salesforce reports that instance stability and performance have returned to expected levels and has officially closed the incident.\n\nWe appreciate your patience throughout this event. If you continue to experience any issues, please contact PowerSchool Support.",
"name": "Customer Central and PowerSchool Assistant - Intermittent Availability",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e05:24\u003c/var\u003e - \u003cvar data-var='time'\u003e12:23\u003c/var\u003e PDT"
},
{
"code": "dg9v7d2qp2sj",
"impact": "critical",
"message": "Service has been restored, and the Atrieve Automated Dispatching System (ADS) is operating normally. Our team has completed remediation actions and has confirmed that system functionality has returned to expected levels.\n\nIf you continue to experience issues or encounter any new disruptions related to this incident, please contact PowerSchool Support for assistance.\n\nThank you for your patience while we worked to resolve this issue.",
"name": "Atrieve ADS Service Interruption",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e07:34\u003c/var\u003e - \u003cvar data-var='time'\u003e10:41\u003c/var\u003e PDT"
},
{
"code": "kh4785sztcry",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Escalation 26.9.1.1. Release",
"timestamp": "Sep \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "w67wrn3w7ps3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Full VM Restart to Complete OS Patching",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PDT"
},
{
"code": "fnqrjjjmt0w2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Special Programs Maintenance - September 12, 2026",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e03:30\u003c/var\u003e PDT"
},
{
"code": "zgm1pq73tn1w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enrollment Version 26.9.0.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PDT"
},
{
"code": "8cz5bkpx7mnr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Full VM Restart to Complete OS Patching",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "c4ktbp0hq2nw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enrollment Express and Ecollect Forms Version 26.9.0.0 upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e PDT"
},
{
"code": "2kr4j1kys4bx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "ps5b9hzyttyh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BusinessPlus Maintenance - September 04, 2026",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:02\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PDT"
},
{
"code": "p0rgtk1hsqwc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 23.10.36.0 and 25.7.15.0 Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PDT"
},
{
"code": "rgkc92stxkmb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] OS Patching Reboot for eFinancePlus, and Cognos Servers",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:01\u003c/var\u003e PDT"
},
{
"code": "qlplwsn9qzwh",
"impact": "none",
"message": "The issue has been resolved, and users should now be able to access and navigate the platform normally.\n\nWe apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please contact PowerSchool Support for assistance.",
"name": "Intermittent Errors When Navigating Schoology",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e07:03\u003c/var\u003e - \u003cvar data-var='time'\u003e07:46\u003c/var\u003e PDT"
},
{
"code": "t05hgnh6gf0q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade Early Deployment",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "65r5248k05jm",
"impact": "critical",
"message": "The issue has been resolved. Services have been fully restored, and the platform is operating normally. All affected functionality is now available, and system performance has returned to expected levels.\n\nIf you continue to experience any issues related to this incident, please contact PowerSchool Support for further assistance.",
"name": "504 Error Messages",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e15:37\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:05\u003c/var\u003e PDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "sk7jjhqcfh4b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Naviance Production Database Migration Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e PDT"
},
{
"code": "myt6fx18qx06",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Upgrade",
"timestamp": "Aug \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "1rvkdv1ls34s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Connected Intelligence: Enrollment Data Reload – Planned Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e PDT"
},
{
"code": "4clxny0scbd7",
"impact": "critical",
"message": "The issue affecting access to eSchoolPlus this morning, related to the 26.8.0.0 release, has been resolved. Service has been restored for impacted customers. If you're still experiencing issues, please contact PowerSchool Support.",
"name": "PowerSchool eSchoolPlus SIS - access error",
"timestamp": "Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e07:13\u003c/var\u003e - \u003cvar data-var='time'\u003e08:18\u003c/var\u003e PDT"
},
{
"code": "h7nlm8fjng45",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Escalation 26.8.2.1 Release",
"timestamp": "Aug \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
},
{
"code": "8spgmh5dvvkt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Connected Intelligence: Enrollment Data Reload - Planned Maintenance Notice",
"timestamp": "Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "xw140smhgk7j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Performance Matters Version 26.8.0.0 Upgrade",
"timestamp": "Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e PDT"
},
{
"code": "xw144wvrhggp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Special Programs Version 26.8.0.0 Upgrade",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PDT"
},
{
"code": "zzzktlj1kjpw",
"impact": "minor",
"message": "The issue reported for Schoology has been resolved and this incident has been closed.",
"name": "Third-party app re-authorization in Schoology",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:21\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e04:36\u003c/var\u003e PDT"
},
{
"code": "s71bjqdjrhbq",
"impact": "critical",
"message": "A fix was successfully deployed to address the issue affecting eFinancePlus. Following a period of monitoring, application performance and functionality have remained stable and are operating as expected. We appreciate your patience while we worked to resolve this issue. If you continue to experience any issues, please contact Support.",
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{
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{
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"impact": "minor",
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},
{
"code": "8dp9tmcfkbq0",
"impact": "maintenance",
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},
{
"code": "jjv9vszchtj9",
"impact": "maintenance",
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},
{
"code": "pjsxxgs1hnr9",
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{
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{
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{
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{
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},
{
"code": "k6tr46syc00s",
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},
{
"code": "f2702hp1hfxb",
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},
{
"code": "5sqnhy8v9c9b",
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},
{
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},
{
"code": "lncyxgkqfzm5",
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},
{
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},
{
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},
{
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{
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{
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{
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},
{
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{
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{
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},
{
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},
{
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{
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{
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{
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{
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{
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{
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{
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},
{
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},
{
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{
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{
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],
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},
{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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"message": "The issue reported for Atrieve has been resolved and this incident has been closed",
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"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e08:34\u003c/var\u003e - \u003cvar data-var='time'\u003e12:19\u003c/var\u003e PST"
},
{
"code": "7wkzxlv3tt69",
"impact": "major",
"message": "The issue reported for multiple PowerSchool products has been resolved and this incident has been closed",
"name": "Multiple PowerSchool Products experiencing functionality issues",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e04:42\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:48\u003c/var\u003e PST"
},
{
"code": "qvcmhvc4sptw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enrollment Express and Ecollect Forms Version 26.2.0.0 upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e PST"
},
{
"code": "9655k943zwgy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: PowerSchool Candidate Assessment",
"timestamp": "Feb \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "pwzfcwfc0tqb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Full VM Restart to Complete OS Patching",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "69bw7vm94233",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 26.1.1.0 Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "qmnz4pfzxmgg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Core 26.1.0.1 Release Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e18:01\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e PST"
},
{
"code": "drhz5ktbx3pn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PST"
},
{
"code": "91tyyg2f9m1y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] OS Patching reboot for PowerSchool eSchoolPlus",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "8426l51f24mr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enrollment Version 26.2.0.0 Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PST"
},
{
"code": "sj7sftk7m2jm",
"impact": "maintenance",
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"name": "[Scheduled] PowerSchool SIS Core 26.1.0.1 Release Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PST"
},
{
"code": "tc5zr3m07xds",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MyPowerHub 26.2.1.0 Release Notification",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PST"
},
{
"code": "76ym5lqgq325",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.2.1.1 Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "g1blwhcj7l8v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Infrastructure Migration: PowerSchool eSchoolPlus SIS Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:45\u003c/var\u003e PST"
},
{
"code": "nyh7hndz3w77",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.2.1.0 Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "3pn6y7zx002f",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BusinessPlus OS Patching for Production Servers",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PST"
},
{
"code": "fz8716wfxd8m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 22.4.54.0, 23.10.29.0, and 25.7.8.0 Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "c9cgyfgg458k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] OS Patching reboot for eFinancePlus and Cognos Servers",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "4prjgmrm32f6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Core 26.1.0.0 Release Upgrade for Middle eastern customers",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PST"
},
{
"code": "067h5rg08kzb",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MyPowerHub 26.2.0.0 Release Notification",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PST"
},
{
"code": "gb6n2td40jhd",
"impact": "major",
"message": "The issue reported for eFinancePlus has been resolved and this incident has been closed",
"name": "eFinancePlus - unable to see menu bar items",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:14\u003c/var\u003e - \u003cvar data-var='time'\u003e10:18\u003c/var\u003e PST"
},
{
"code": "x8b905mn0g3b",
"impact": "critical",
"message": "The issue affecting PowerSchool SIS has been resolved. All services are functional now, and this incident has been closed.",
"name": "PowerSchool SIS - Users are unable to access application",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:28\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e04:55\u003c/var\u003e PST"
},
{
"code": "txvrb7s9ccnc",
"impact": "critical",
"message": "The issue reported for Atrieve has been resolved and this incident has been closed",
"name": "Atrieve - Web Application is down on one host",
"timestamp": "Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e07:13\u003c/var\u003e - \u003cvar data-var='time'\u003e08:03\u003c/var\u003e PST"
},
{
"code": "k55h4gxkttvh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 26.1.2.0 Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PST"
},
{
"code": "w6m89tn5f6gk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS OS maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00-08:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2026-01-31T23:59:59-08:00",
"months": [
{
"incidents": [
{
"code": "8j7825bd8s4b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Allovue Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e PST"
},
{
"code": "ms5qz58ctxzm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Schoology Database Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e PST"
},
{
"code": "nbqtt4lstpz5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 26.1.0.0 Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "sgv7n9hjqf0x",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Performance Matters Assessment Version 26.1.0.0 Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e PST"
},
{
"code": "cpb13wb9t9wz",
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"name": "[Scheduled] MyPowerHub 26.1.3.0 Release Notification",
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},
{
"code": "ck1brmknb9gz",
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"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:30\u003c/var\u003e PST"
},
{
"code": "rjjwsqld1mgc",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Jan \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 22.4.53.1, 23.10.28.1, and 25.7.7.1 Upgrade",
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},
{
"code": "djmkywqt7jd6",
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},
{
"code": "c16gf2rjn737",
"impact": "major",
"message": "The issue has been resolved. All services are functional now, and this incident has been closed.",
"name": "Multiple PS products - Users are unable to log into application via MFA due to ongoing Microsoft 365 outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e12:41\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e02:57\u003c/var\u003e PST"
},
{
"code": "2938g9rklxwz",
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},
{
"code": "jzx56r92237m",
"impact": "minor",
"message": "All impacted customers have confirmed that they are now able to access Atrieve without any issues. We are considering the issue to be fully resolved and will proceed with closing this incident",
"name": "Atrieve - Multiple customers in Alberta \u0026 British Colombia are unable to access the application",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:20\u003c/var\u003e - \u003cvar data-var='time'\u003e09:09\u003c/var\u003e PST"
},
{
"code": "v9wqs6qrbg84",
"impact": "critical",
"message": "The issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed.",
"name": "SchoolMessenger Communicate: Email broadcast delays for Multiple Customers",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e11:08\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e06:12\u003c/var\u003e PST"
},
{
"code": "1s2hltf4qqxn",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 25.12.1.0 Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "y8rmnp1c7m7q",
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},
{
"code": "57y32brk8130",
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"timestamp": "Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PST"
},
{
"code": "nccn6b8cc982",
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"name": "[Scheduled] Upcoming OS Patching – BusinessPlus Non-Production Servers",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e PST"
},
{
"code": "c8b2dtm9tsrz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Full VM Restart to Complete OS Patching",
"timestamp": "Jan \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "yvxngg0ybgzp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS SQL Servers Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e PST"
},
{
"code": "4ch87mrfp8y3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS, Analytics \u0026 Insights, Enrollment, Special Programs, Allovue, Connected Intelligence, and DEX Infrastructure Firewall Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e PST"
},
{
"code": "fjqj981scx4v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 22.4.53.0, 23.10.28.0 and 25.7.7.0 Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "4c975488vcj2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Special Programs Maintenance",
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},
{
"code": "rlgsmtbrctqh",
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},
{
"code": "p0qbn23vc399",
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},
{
"code": "hsmqjb41c45w",
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},
{
"code": "495l31j6rl6s",
"impact": "major",
"message": "The issue reported for PowerSchool SIS has been resolved and this incident has been closed",
"name": "PowerSchool SIS - Several users reporting application outage",
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},
{
"code": "3fkhbj9s8ssr",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 25.12.2.0 Upgrade Early Deployment",
"timestamp": "Jan \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "966k253rl33c",
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"timestamp": "Jan \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e PST"
}
],
"name": "January",
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},
{
"incidents": [
{
"code": "b80tgc5bvd95",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BusinessPlus OS Patching Non-Production Servers",
"timestamp": "Dec \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PST"
},
{
"code": "3rm0hvf85kpq",
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},
{
"code": "kbdjmlkxggdh",
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},
{
"code": "xdc2vbplvct2",
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},
{
"code": "3b7t6x73zbq7",
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"message": "The issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed",
"name": "SchoolMessenger Communicate - Safe arrival inbound calls are not working for Canada customers",
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},
{
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},
{
"code": "mt6s8rn1zf1n",
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},
{
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},
{
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},
{
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},
{
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},
{
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},
{
"code": "rxx18j0ky2zf",
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},
{
"code": "mz2f3mkd056s",
"impact": "critical",
"message": "The issue has been resolved and we are proceeding with closing the incident",
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},
{
"code": "1cbbxlvf07m1",
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"message": "The issue has been fully resolved. All ETL jobs have successfully completed, and your dashboards now display the latest data. Thank you for your patience while we worked to restore normal service.",
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},
{
"code": "mr5yvttv58bx",
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},
{
"code": "t8nmlmdcjxz4",
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},
{
"code": "0ys1gnwy2zlj",
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},
{
"code": "zfbwd44c03q7",
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},
{
"code": "76nqpq5n02m8",
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"name": "[Scheduled] PowerSchool SIS Full VM Restart to Complete OS Patching",
"timestamp": "Dec \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "fhrj5508bz74",
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},
{
"code": "2z62qc35n9f8",
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},
{
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},
{
"code": "tl9mnlglbbx9",
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}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "x16dwrmhg8pk",
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"name": "[Scheduled] PowerSchool eSchoolPlus SIS SQL Servers Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:05\u003c/var\u003e - \u003cvar data-var='time'\u003e11:05\u003c/var\u003e PST"
},
{
"code": "55j7rx3djmgf",
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"message": "The scheduled maintenance has been completed.",
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"timestamp": "Nov \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
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},
{
"code": "2bdxtcg6v2yz",
"impact": "critical",
"message": "The issue reported for Schoology Learning has been resolved and this incident has been closed",
"name": "Schoology learning - Google assignments are returning 503 error",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:43\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e06:05\u003c/var\u003e PST"
},
{
"code": "vhdly62cqbx6",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 25.11.0.1 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e PST"
},
{
"code": "tvwd82jtpfj7",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 22.4.50.2, 23.10.25.2 and 25.7.4.2 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "35ncrxg66kp9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS SQL Server Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "nvvys8gbbt35",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Special Programs Version 25.11.0.0 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PST"
},
{
"code": "3y1q7rc7zd20",
"impact": "major",
"message": "The issue reported for eFinancePlus has been resolved and this incident has been closed.",
"name": "eFinancePlus - Unable to login to the application",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:22\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:47\u003c/var\u003e PST"
},
{
"code": "g0jzrc10rmy3",
"impact": "none",
"message": "The issue reported for Analytics \u0026amp; insights has been resolved and this incident has been closed",
"name": "Analytics \u0026 insights - Spontaneous Dashboard Restart - 11/20/2025",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:31\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e04:59\u003c/var\u003e PST"
},
{
"code": "5kpw3kn7y16b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 25.11.2.0 Upgrade Early Deployment",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "4867jlk8nxwq",
"impact": "major",
"message": "The issue affecting Curriculum \u0026amp; Instructions has been resolved. All services are functional now, and this incident has been closed.",
"name": "Curriculum \u0026 Instruction - Chalk app is down.",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e04:40\u003c/var\u003e - \u003cvar data-var='time'\u003e12:14\u003c/var\u003e PST"
},
{
"code": "f763v96wbt9y",
"impact": "major",
"message": "The issue affecting SchoolMessenger Communicate has been resolved. All services are functional now, and this incident has been closed.",
"name": "SchoolMessenger Communicate - Issue in broadcasting SMS.",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e13:39\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e08:32\u003c/var\u003e PST"
},
{
"code": "fvxhfmsqvvv1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Core 25.11.0.1 Release Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e18:01\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:30\u003c/var\u003e PST"
},
{
"code": "rtvnpy6rq8z5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Naviance Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e PST"
},
{
"code": "3x2pcmflz1pd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 25.11.1.0 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "5rl65xgv7t2v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Upcoming OS Patching – BusinessPlus Non-Production Servers",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PST"
},
{
"code": "jwthxthh9fqb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] eFinancePlus Version 22.4.50.1, 23.10.25.1 and 25.7.4.1 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e21:01\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e PST"
},
{
"code": "wbtl9bjb0hxk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 25.11.0.0 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "6fx3qgfllfnd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS \u0026 eFinancePlus Infrastructure Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:30\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PST"
},
{
"code": "cmsbnbftk352",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Enrollment Version 25.11.0.0 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PST"
},
{
"code": "6rwz95ww3wby",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Core 25.11.0.1 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PST"
},
{
"code": "bqykcv8r3rq6",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MyPowerHub - MPH_Deploy_25.11.1.0 release notification",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PST"
},
{
"code": "9fzb3lbbzck4",
"impact": "critical",
"message": "The issue affecting Schoology has been resolved. All services are functional now, and this incident has been closed.",
"name": "Schoology - Unable to Launch Apps",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:28\u003c/var\u003e - \u003cvar data-var='time'\u003e08:12\u003c/var\u003e PST"
},
{
"code": "hnj4m7pgct57",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Escalation 25.11.1.1 Release",
"timestamp": "Nov \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "k2ks7f9bhl7m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS Full VM Restart to Complete OS Patching",
"timestamp": "Nov \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "8t2x428vdm22",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS, eSchoolPlus SIS, eFinancePlus, and BusinessPlus Network Load Balancer maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PST"
},
{
"code": "s04zb366t49y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Special Programs Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e02:30\u003c/var\u003e PST"
},
{
"code": "r2fxj83hrtrs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] BusinessPlus SQL Server Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "gphmzypzfxqy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Version 25.11.1.0 Upgrade Early Deployment",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PST"
},
{
"code": "sr28d877mj4c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MyPowerHub 25.11.0.0 Release Notification",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e PST"
},
{
"code": "pxhnfnwfqch7",
"impact": "major",
"message": "A fix has been successfully deployed to the production environment to address the issue impacting the Performance Matters assessment. Following the deployment, we’ve observed full recovery from several affected customers. Based on these results, we are proceeding with the formal closure of the incident.",
"name": "Performance Matters - Images Not Loading in Assessment",
"timestamp": "Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e06:01\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e05:17\u003c/var\u003e PST"
},
{
"code": "ltgdxlz8pkrb",
"impact": "critical",
"message": "The issue reported for Analytics \u0026amp; Insights has been resolved and this incident has been closed",
"name": "Analytics \u0026 Insights: Multiple users are unable to access Dasboards",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e11:58\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:52\u003c/var\u003e PST"
},
{
"code": "92r2tfz097lq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Analytics \u0026 Insights UIHN_ 25.6.3.0 Release Notification",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e PST"
},
{
"code": "nglwb0nskvdw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Performance Matters Assessment Version 25.10.0.0 Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e PDT"
},
{
"code": "q2wcqm3ml9rm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Upcoming OS Patching – BusinessPlus Production Servers",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PDT"
},
{
"code": "yf5qf16zxr44",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool eSchoolPlus SIS Version 25.10.0.0 Upgrade",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e23:02\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e PDT"
},
{
"code": "3g02rws5qbvc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] PowerSchool SIS State/Provincial Reporting Escalation 25.10.2.2 Release",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e PDT"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
}
]
}