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Subprocessor list
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Subprocessors and Service Providers Used by Wayground
Updated 31 Aug 2026 2 min read
TABLE OF CONTENTS
Subprocessors
AI service providers
At Wayground, we prioritize user privacy and data security. To provide you with the best experience, we collaborate exclusively with trusted partners who may require access to some personal information, always with your privacy as our top concern.
Below, you’ll find a summary of how each of these services is used, along with links to their respective privacy policies. We believe in transparency so you can stay informed about how your data is being used.
It’s important to note that this list of services might evolve over time as we continue to refine and enhance our services. We encourage you to reach out with any questions or concerns you may have at privacy@wayground.com.
Your trust is invaluable to us, and we’re here to ensure your data remains secure throughout your Wayground journey!
Subprocessors
Name of the service provider
How Wayground uses the service provider
Processes student data
Amazon Web Services
Cloud services, website hosting, and data center services.
Yes
Braze
Email communication system used to send transactional emails and updates to non-student end-users.
No
Google Cloud Platform
Cloud service provider, internal documents, and communication.
Yes
Hotjar
Product analytics, used to debug and improve the service.
Yes
Outreach
Communication with school and district prospective customers.
No
Salesforce
Customer relationship management with schools and districts.
No
Sentry
Log tracking to identify and resolve technical issues.
Yes
Slack
Internal communications. User data is rarely shared, but it may occur (for example, during internal troubleshooting to provide support).
No
Stripe
PCI compliant payment gateway used to process payments for teachers, schools, and businesses.
No
Typeform
Used to create forms, typically completed by teachers and administrators.
No
Zendesk
Cloud-based customer support. Data is only processed for communication if the user reaches out for support.
Yes
Freshdesk
Cloud-based customer support. Data is only processed for communication if the user reaches out for support.
Yes
AI service providers
Wayground uses the following AI services to power features such as question generation, content extraction, evaluation, and voice interactions.
Name of the service provider
Category
How Wayground uses the service provider
Portkey
LLM gateway
Routes requests to downstream LLM providers.
Microsoft Azure
LLM provider
Gen AI Model provider used for Wayground’s AI features.
Google Cloud Platofrm
LLM provider
Gen AI Model provider used for Wayground’s AI features.
Amazon Web Services
Cloud AI
Gen AI Model provider used for Wayground’s AI features.
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