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Terms of Service Effective from December 1, 2025 Download Terms of Service (PDF) Agora Software offers a conversational AI service based on a platform hosted by Agora. These Terms of Service describe your rights and responsibilities when accessing and/or using our platform and the related support and maintenance services. You accept that these Terms of Service govern your use of the Services as soon as you use any of them. Agora reserves the right to modify them at any time without prior notice. Table of Contents 1. Services 2. User Account Creation 3. Subscription and Duration 4. Obligations of the Parties 5. Financial Conditions 6. Intellectual Property and Customer Data 7. Personal Data Processing 8. Third-Party Content 9. Termination 10. Confidentiality 11. Warranties 12. Limitation of Liability 13. Indemnification 14. Miscellaneous Included Addendums Technical Support Addendum — Support levels (L1/L2/L3), anomaly definition and resolution (blocking, semi-blocking, minor). Data Processing Addendum — GDPR obligations, authorized sub-processors (OVH Cloud, Ikoula, Scaleway, Mistral AI, Gandi), processing description. The full document (20 pages) is available for download. Download Terms of Service (PDF)