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Skip to main content Intermedia Triple Shield Security™ Your data – and your reputation – are protected by Intermedia’s comprehensive, multi-layered security and compliance framework. Get A Quote Protect Every Access Point Safeguard accounts with adaptive authentication tools, like MFA, IP restrictions, and geo-fencing, to ensure only authorized users gain entry. Secure Every Communication All Intermedia applications are secure by design, with end-to-end encryption and compliance with global industry standards. Defend the Cloud, 24/7 Data is stored in certified, geographically dispersed data centers continuously monitored by AI-driven threat detection systems and expert security teams. Security Comprehensive Identity and Data Protection From login to data storage, Intermedia enforces security at every level of access and interaction. Access Control Role-based admin permissions with two-factor authentication and IP restrictions. Spam & Caller Protection AI-driven tools that detect and block spam calls, robocalls, and phishing attempts. SAML Single Sign-On (SSO) Integrates with Microsoft, Google, Okta, and other SSO providers to simplify and secure user access. Mobile Device Management (MDM) Enforce security policies, encryption, and remote wipe across all connected devices. Password Policies Customizable rules for password length, expiration, and failed attempts. Advanced Email Protection Robust anti-spam, anti-phishing, and anti-malware defense with admin-managed allow/block lists. Data and Application Security You Can Rely on End-to-End Encryption Files, calls, meetings, and chats are encrypted both in transit and at rest, with policy-based encryption options for sensitive emails. Secure Archiving & Backups Redundant backups across multiple data centers support easy recovery and help meet regulatory requirements. Privacy by Design Customers can choose their data storage region and are protected against unauthorized government access. Highly Secure Cloud Infrastructure Our infrastructure meets globally recognized security standards and is continuously monitored by certified experts. TIER III+ DATACENTERS Independently certified, geographically dispersed facilities with 24/7 surveillance. PROACTIVE THREAT MONITORING AI-powered systems detect anomalies in real-time and alert security engineers immediately. CERTIFIED EXPERTISE Our InfoSec team includes CISSP and CEH-certified professionals dedicated to testing, monitoring, and incident response. Explore the Full Security Overview Validation for our security and protection claims Any cloud provider can claim to be secure. We have consulted with several independent sources to validate the claims we make. Intermedia's cloud communications platform has ISO 27001 certification for information security best practices that meet the stringent requirements outlined by an Information Security Management System (ISMS). Download Intermedia's ISO Certificate of Registration here. Intermedia's datacenters are audited to the SOC 1 Type 2 and SOC 2 Type 2 standard, which validates the provider's commitment to the trust principles of security, availability, processing integrity, confidentiality, and privacy. A public-facing SOC 3 report is then created, available here. The Cloud Security Alliance (CSA) manages the Security, Trust, Assurance, and Risk (STAR) Registry, which lists cloud organizations who have been reviewed and approved by CSA. Intermedia has achieved CSA STAR Level 1 by submitting a Consensus Assessments Initiative Questionnaire (CAIQ) and is listed in the STAR Registry. Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS). An independent auditor has issued an unmodified (clean) opinion that Intermedia has implemented controls that align with the applicable obligations and supporting standards of the European Union's Directive 2022/2555 for Network and Information Security (NIS2) and the European Union's Digital Operational Resilience Act (DORA), Regulation (EU) 2022/2554. The opinion letter is available for download here. Intermedia maintains a comprehensive privacy policy. In addition, we are registered with the US Department of Commerce as compliant with US-EU and US-Swiss Safe Harbor frameworks, which were created to bridge the gap between US and EU/Swiss data protection and privacy standards. All our EU and US customers benefit from this level of protection. Built-in Compliance for Every Industry Intermedia’s Triple Shield Security™ framework helps you meet today’s most demanding data protection and privacy requirements—without adding complexity to your workflows. PRIVACY REGULATIONS Supports GDPR, UK GDPR, CCPA, and CPRA compliance with tools for data access, control, and deletion requests. HEALTHCARE HIPAA and NHS-compliant infrastructure safeguards patient information with encryption, access controls, and audit logs. FINANCIAL SERVICES Comprehensive controls to help meet FINRA, GLBA, and SOX requirements, including data retention, encryption, and access management. Learn More About Data Protection Interested in talking to sales? Call us to start the conversation. 1.844.221.2395 Are you a Reseller or Service Provider? Explore Our Partnership Models Request a Call Back