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Lunio is continuously monitoring its overall security posture. Announcements Updated Data Processing Agreement Published on Aug 19, 2026 We've updated our Data Processing Agreement on the Lunio website to amend the personal data and non-personal data categories and the list of approved sub-processors. For more details, please see https://www.lunio.ai/data-processing-agreement Compliance Documentation of our compliance against global standards including certifications, attestations, and audit reports. Security and Other Documentation Policies Continuous monitoring Note: If a control is passing all tests, it will be marked as green. If a control has a failed test that was not resolved within the past 3 days, it will be marked yellow. App Security Annual Penetration Tests Code Review Process Disclosure Process for Customers Employee Disclosure Process Software Development Lifecycle Vulnerability Management Web Application Firewall Data Security Daily Database Backups Encryption at Rest Encryption in Transit System Access Control Policy Infrastructure Security Encryption of Web-Based Admin Access Multiple Availability Zones Password and Authentication Configurations Network Security Access to Remote Server Administration Ports Restricted Network segmentation in place Organization Security BCDR Plan Disaster Recovery Plan Incident Response Plan Incident Response Team Product Security Databases Monitored and Alarmed NoSQL Database Monitored & Alarmed Terms of Service Subprocessors OpenAI ChatGPT Data location: United States Postmark Data location: US Auth0 Data location: EU Hubspot Data location: US, EU Zoom Data location: US Anthropic Claude, Claude Code Data location: United States Topics and common questions 14 Customer data is stored securely in AWS data centers, primarily in the EU, with encryption and access controls in place. We collect only the necessary data for business operations and comply with data retention and deletion policies as per GDPR and CCPA requirements. Lunio's primary mission is to operate in a secure, transparent, sustainable, and ethical manner. We prioritize compliance with industry standards and regulatory requirements to ensure trust with our customers. All Lunio employees and contractors must read, understand, and digitally acknowledge the security policies. Clarifications can be sought from management, and adherence to these policies is a fundamental part of engagement with Lunio. The General Data Protection Regulation (GDPR) is a regulation that grants EU/UK citizens privacy rights over their personal data. It’s important for Lunio because we must ensure the lawful handling and protection of personal data to comply with GDPR. Lunio adheres to the California Consumer Privacy Act (CCPA) by respecting users’ rights to opt-out of data collection and ensuring that data sales or transfers are done with proper consent. Privacy details Lunio privacy policy, cookie policy and GDPR details are available in the link below Privacy URL