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Privacy policy
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https://hubaptly.com/privacy/
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Terms of Service
Home
Privacy Policy
Last updated 10 June 2026
Last Updated: 28/05/2026
At HubAptly (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], use our mobile applications, or use our HubSpot integration applications (collectively, the “Services”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
We collect information about you in a variety of ways when you interact with our Services. The information we may collect includes:
Information You Provide to Us: * Account Data: When you register for an account, we collect personal information such as your name, email address, company name, and payment information.
Communications: If you contact us for customer support or provide feedback, we collect your email address and the contents of your message.
Information We Collect from HubSpot:
OAuth Integration Data: When you connect a HubAptly app to your HubSpot portal, you grant us access to specific data within your HubSpot account via OAuth scopes. This may include reading or writing contacts, companies, deals, tickets, or marketing data, strictly depending on the permissions (scopes) requested by the specific HubAptly app you install.
We only access the data explicitly authorized by the scopes you approve during installation.
Information We Automatically Collect:
Usage Data: We automatically collect certain information when you visit, use, or navigate the Services. This may include your IP address, browser type, operating system, the pages you view, and the dates/times of your visits.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to gather information about your interactions with our Services and to personalize your experience.
2. How We Use Your Information
We use the information we collect or receive for various business purposes, including to:
Provide and Maintain the Services: Facilitate account creation, log you in, and operate the core functionality of our HubSpot integrations.
Process Payments: Fulfill and manage purchases, subscriptions, and refunds.
Improve Our Services: Analyze usage trends to understand how users interact with our apps and to develop new features.
Communicate with You: Send you administrative information, product updates, technical notices, and security alerts.
Customer Support: Respond to your inquiries and solve any potential issues you might have with the Services.
Ensure Security and Compliance: Monitor for fraudulent activity, enforce our Terms of Service, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information or your HubSpot data to third parties. We may share your information in the following situations:
Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing via Stripe, data hosting via AWS/Google Cloud, email delivery). These third parties are bound by strict confidentiality obligations.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
4. Data Retention and Security
Retention: We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When you uninstall our app from your HubSpot portal and request account deletion, we will delete or anonymize your data.
Security: We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5. Your Privacy Rights
Depending on your geographic location (such as the EEA, UK, or California), you may have specific rights regarding your personal information under applicable data protection laws (e.g., GDPR, CCPA). These rights may include:
The right to request access to and obtain a copy of your personal information.
The right to request rectification of inaccurate data or erasure of your personal information.
The right to restrict the processing of your personal information.
The right to data portability.
The right to opt-out of marketing communications at any time.
To exercise any of these rights, please contact us using the information provided below.
6. HubSpot API Usage
Our application’s use and transfer to any other app of information received from HubSpot APIs will adhere to the HubSpot Developer Terms, including the User Data Policy requirements. We only use your data to provide the specific integration services you have enabled.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:
Email: [email protected]
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