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Spinnable
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Terms & Conditions
Last updated: June 29, 2026
Welcome to Spinnable! These Terms & Conditions ("Terms") govern your use of our AI agents platform. By accessing or using Spinnable, you agree to these Terms.
Company Information:
Spinnable, Inc. (Delaware C-Corp)
Registered Office: 251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808
Contact: [email protected]
Platform: www.spinnable.ai
1. What Spinnable Does
Spinnable provides AI-powered digital co-workers ("Workers") that help you manage tasks across communication platforms, calendars, documents, and integrated business tools. Our Workers operate autonomously to:
Communicate via WhatsApp, email, Slack, and voice
Manage calendars and schedule meetings
Process and analyze documents and data
Handle customer support and operations tasks
Integrate with platforms like Gmail, Google Workspace, Microsoft 365, Slack, Notion, and others
Service Expansion: Spinnable continuously expands its integrations and capabilities. New features may enable connections to additional systems and processing of additional data types. Your continued use of the Service after such updates constitutes acceptance of these expanded capabilities.
Early Access Stage Notice: Our platform is currently in early access stage with restricted access. Features, availability, and functionality may change without notice as we develop and improve our service.
2. Accepting These Terms
By creating an account, accessing our platform, or using our services, you agree to:
These Terms & Conditions
Our Privacy Policy
Our Data Processing Agreement (if applicable)
All applicable laws and regulations
If you don't agree, please don't use Spinnable.
Who Can Use Spinnable:
Businesses and organizations with proper authorization
Users who comply with all applicable laws in their jurisdiction
Authority: If you're using Spinnable on behalf of an organization, you confirm you have the authority to bind that organization to these Terms.
3. Your Account
3.1 Age Requirement
You must be at least 18 years of age and have the legal capacity to enter into a binding contract to access or use the Services. The Services are not directed to, and we do not knowingly permit use by, any individual under the age of 18.
By using our Services, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms. If we become aware that we have collected personal information from an individual under 18, we will take reasonable steps to delete that information promptly.
Creating an Account
You're responsible for:
Providing accurate and complete information
Keeping your login credentials secure and confidential
All activities that occur under your account
Notifying us immediately of any unauthorized access
Access Restrictions
During our early access stage:
Access is by invitation only or with approved credentials
We may restrict, suspend, or terminate access at any time
Features may be limited or unavailable without notice
4. How You Can Use Spinnable
Permitted Use
You may use Spinnable to:
Automate legitimate business tasks
Process data you own or have permission to use
Connect platforms where you have valid accounts and authorization
Communicate with your customers, team, and contacts
Prohibited Use
You may NOT use Spinnable to:
Illegal Activities:
Violate any laws, regulations, or third-party rights
Engage in fraud, scams, or deceptive practices
Infringe intellectual property rights
Harmful Actions:
Send spam, phishing attempts, or unsolicited commercial messages
Distribute malware, viruses, or harmful code
Harass, abuse, threaten, or harm others
Impersonate any person or entity
Platform Abuse:
Reverse engineer, decompile, or attempt to extract our source code
Interfere with or disrupt our services or servers
Circumvent security measures or access restrictions
Scrape, harvest, or collect user data without permission
Use our service to build competing products
Data Misuse:
Process data you don't have rights to use
Violate privacy laws or data protection regulations
Access or connect to third-party platforms without proper authorization
Violation Consequences: We may immediately suspend or terminate your account for any prohibited use, without refund.
5. How Spinnable Works (and Important Limitations)
AI Workers Are Autonomous
Our AI Workers operate with significant autonomy to complete tasks efficiently. However:
Workers are not perfect: AI makes mistakes, may misinterpret instructions, and can produce unexpected results
You remain responsible: You're accountable for all actions taken by Workers on your behalf
Review is essential: Always review important outputs, decisions, and communications before relying on them
No guarantees: We don't guarantee Workers will perform tasks exactly as you expect
Integrations and Data Access
When you connect third-party platforms:
You grant access: You authorize our Workers to access connected accounts and data
Integration limitations: Third-party services may change, restrict access, or become unavailable
Platform policies apply: You must comply with the terms of service of all connected platforms
We're not liable: We're not responsible for actions taken on third-party platforms or consequences of those actions
Service Availability
Early access stage variability: Service may be unstable, unavailable, or change without notice
No uptime guarantee: We don't guarantee continuous, uninterrupted access
Maintenance: We may perform maintenance, updates, or changes at any time
No obligation to continue: We may discontinue features or the entire service
6. Your Data and Intellectual Property
Your Data
You retain all ownership rights to:
Content you provide to Spinnable
Data processed by our Workers
Results and outputs from our service
Your License to Us: You grant Spinnable a limited license to use your data solely to:
Provide and improve our services
Spinnable does not train AI models on your data.
Comply with legal obligations
This license includes the right for authorized Spinnable personnel to access your data for the purposes of debugging, quality assurance, product development, and providing customer support, as further described in our Privacy Policy.
Your Responsibilities:
You must have legal rights to all data you provide
You're responsible for compliance with data protection laws
You must obtain necessary consents from individuals whose data you process
Our Intellectual Property
Spinnable retains all rights to:
Our platform, software, and technology
AI models, algorithms, and methodologies
Trademarks, logos, and branding
All improvements and enhancements we develop
Your License from Us: We grant you a limited, non-exclusive, non-transferable license to use Spinnable solely for your internal business purposes during your subscription period.
7. Fees and Payment
Early Access Stage Pricing
During early access stage:
Pricing may change without notice
We may offer free, discounted, or pilot access
Payment terms will be communicated separately if applicable
Future Paid Services
When we transition from early access:
Pricing will be published on our website
You'll be notified before any charges apply
Fees are non-refundable unless otherwise stated
All fees are exclusive of taxes (you're responsible for applicable taxes)
Payment Terms
If charges apply:
You authorize us to charge your payment method on file
Failed payments may result in service suspension
You're responsible for updating payment information
8. Warranties and Disclaimers
What We Promise
We commit to:
Providing our services with reasonable care and skill
Acting in accordance with these Terms and applicable laws
Making good faith efforts to maintain service quality
What We Don't Promise (Important)
SPINNABLE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
To the maximum extent permitted by law, we disclaim all warranties, including:
No accuracy guarantee: AI outputs may be incorrect, incomplete, or inappropriate
No reliability guarantee: Service may be unavailable, delayed, or contain errors
No fitness guarantee: Service may not meet your specific requirements
No security guarantee: While we implement security measures, no system is completely secure
No integration guarantee: Third-party integrations may fail or produce unexpected results
This is especially important during early access stage, expect bugs, errors, and changes.
9. Limitation of Liability
9.1, Aggregate Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF SPINNABLE ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE GREATER OF:
(a) THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO SPINNABLE UNDER THESE TERMS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(b) FIVE THOUSAND EUROS (€5,000).
9.2, Exclusions from Liability Cap
The limitation in Section 9.1 shall not apply to, and nothing in these Terms limits or excludes either party's liability for:
obligations arising under applicable Data Protection Laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 ("GDPR") and any national implementing legislation;
either party's indemnification obligations under Section 10 (Indemnification);
Customer's payment obligations under these Terms;
either party's liability for fraud, wilful misconduct, or gross negligence;
death or personal injury caused by a party's negligence; or
any liability that cannot be limited or excluded by applicable law.
10. Indemnification
You agree to defend, indemnify, and hold harmless Spinnable, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use or misuse of Spinnable
Your violation of these Terms
Your violation of any laws or third-party rights
Data you provide or process through Spinnable
Actions taken by Workers on your behalf
Your connection to or use of third-party platforms
Content you create, submit, or distribute through our service
We'll notify you of any such claims and may, at our option, participate in the defense.
11. Termination
Your Right to Terminate
You may stop using Spinnable at any time by:
Discontinuing use of our platform
Closing your account through account settings
Contacting us at [email protected]
Our Right to Suspend or Terminate
We may suspend or terminate your access immediately without notice if:
You violate these Terms
You engage in prohibited activities
Your account poses security risks
We're required to do so by law
We discontinue the service
Harmful or Inappropriate Use
We reserve the right to immediately suspend or terminate your account if we determine, in our sole discretion, that your use of Spinnable:
Causes harm to any person or entity, including spamming, harassment, or unwanted communications
Damages or threatens our reputation or business relationships
Creates risk or liability for Spinnable, our users, or third parties
Otherwise violates the spirit of acceptable use, even if not explicitly prohibited by law
This right exists independently of any legal violations. We are not required to provide advance notice if we believe immediate action is necessary to prevent harm.
Effects of Termination
Upon termination:
Your access to Spinnable ends immediately
Your license to use our service terminates
We may delete your data after a reasonable period (see our Privacy Policy)
Fees paid are non-refundable (unless required by law)
Sections of these Terms that should survive (liability limitations, indemnification, dispute resolution) remain in effect
12. Changes to These Terms
We may update these Terms from time to time. When we make changes:
We'll update the "Last Updated" date
We'll notify you via email or through our platform
Material changes will be announced with reasonable advance notice
Your continued use after changes take effect means you accept the new Terms
We encourage you to review these Terms periodically.
13. Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Dispute Process
Before Filing Legal Action: We encourage you to contact us at [email protected] to resolve disputes informally. Many issues can be resolved quickly through direct communication.
Arbitration Agreement
If we can't resolve a dispute informally, you agree that disputes will be resolved through binding arbitration rather than in court, except as noted below.
Arbitration Terms:
Conducted under the rules of the American Arbitration Association (AAA)
Held in Delaware or remotely by mutual agreement
Arbitrator's decision is final and binding
Each party pays their own costs unless the arbitrator decides otherwise
Class actions and jury trials are waived (see below)
Exceptions to Arbitration:
Small claims court matters (if eligible)
Intellectual property disputes
Injunctive or equitable relief for urgent matters
Class Action Waiver
YOU AND SPINNABLE AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY.
You waive any right to:
Participate in class actions or class-wide arbitration
Act as a representative or member of a class
Consolidate your claims with those of others
Forum Selection
For any matters not subject to arbitration, you agree that:
Exclusive jurisdiction lies with state and federal courts in Delaware
You consent to personal jurisdiction in Delaware
You waive any objections to venue in Delaware
14. General Legal Terms
Entire Agreement
These Terms, together with our Privacy Policy, our Data Processing Agreement, and any additional agreements you enter with us, constitute the entire agreement between you and Spinnable.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full effect, and the invalid provision will be modified to be enforceable while reflecting our original intent.
No Waiver
Our failure to enforce any right or provision doesn't constitute a waiver of that right or provision.
Assignment
You may not transfer or assign your rights under these Terms without our written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Force Majeure
We're not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, wars, pandemics, internet outages, or government actions.
Relationship
These Terms don't create any partnership, joint venture, employment, or agency relationship between you and Spinnable.
Third-Party Beneficiaries
These Terms don't confer any rights to third parties.
Export Compliance
You agree to comply with all export control laws and sanctions programs applicable to your use of Spinnable.
U.S. Government Users
If you're a U.S. government entity, Spinnable is provided as "commercial computer software" with limited rights as described in these Terms.
Independent Development
Nothing in these Terms restricts our right to develop, market, or distribute products or services similar to yours.
15. Contact Us
For questions about these Terms, contact us at:
Spinnable, Inc.
Email: [email protected]
Address: 251 Little Falls Drive, Wilmington, Delaware 19808
For legal notices: Send written notice to the address above or email with "Legal Notice" in the subject line.
16. Data Processing Agreement
To the extent that Spinnable processes Personal Data (as defined in the GDPR) on behalf of Customer in the course of providing the Service, the terms of the Data Processing Agreement available at spinnable.ai/data-processing-agreement ("DPA") apply and are incorporated into these Terms by reference. Customer's acceptance of these Terms constitutes acceptance of the DPA.
In the event of any conflict between these Terms and the DPA with respect to the processing of Personal Data, the DPA shall prevail.
Acceptance
By using Spinnable, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Thank you for choosing Spinnable!
Summary of Key Points
To help you understand these Terms quickly, here are the most important points:
✅ What you get: AI Workers that help with tasks across email, messaging, calendars, and integrated platforms
✅ Early access stage: Service is experimental, expect changes, bugs, and possible downtime
✅ Your responsibilities: Review AI outputs, comply with laws, don't abuse the service
✅ AI limitations: Workers make mistakes, you're responsible for their actions on your behalf
✅ Liability: Our liability is limited; we're not liable for AI errors or business losses
✅ Your data: You own it, but grant us license to provide services
✅ Disputes: Resolved through individual arbitration in Delaware
✅ Termination: Either party can end this relationship; we may do so immediately for violations
✅ Data processing: A separate DPA governs how we handle personal data as a processor on your behalf
Full terms above apply, this summary is for convenience only.
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