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Cin7 Status Page - Status Page Third Party: Lightspeed → Lightspeed Retail (X-Series) → Products experiencing partial outage Multiple users have reported severe system lag and slow response times across Cin7 Core MonitoringDegraded performance Update September 27, 2026 at 6:56 AMUTC Update September 27, 2026 at 6:56 AMUTC We've rolled out a couple of new enhancements to help with the slowness and system lag issues. We are currently monitoring the status. Update September 23, 2026 at 4:42 AMUTC Update September 23, 2026 at 4:42 AMUTC This incident has been resolved. Monitoring September 21, 2026 at 11:52 AMUTC Monitoring September 21, 2026 at 11:52 AMUTC We have made a few changes to Core's infrastructure which should help with performance. We are currently monitoring the result. Update September 21, 2026 at 2:51 AMUTC Update September 21, 2026 at 2:51 AMUTC We’re still actively investigating the root cause of the remaining performance issues. The improvements we’ve put in place have helped reduce the frequency of the issues, and the additional logging and monitoring are giving us more visibility as we continue to dig into what’s happening. We haven’t identified the root cause just yet, but the investigation is ongoing and we’ll continue to keep you updated as we learn more. Investigating September 17, 2026 at 9:45 AMUTC Investigating September 17, 2026 at 9:45 AMUTC We’ve already put some improvements in place, and we’re seeing a reduction in the number of performance issues. That said, we know there’s still slowness happening, so we’re continuing to dig into it. To help with that, we’ve also added some additional logging and monitoring so we can get more visibility into what’s happening when these issues occur. This should help us narrow things down and get to the root cause faster. Monitoring September 16, 2026 at 6:30 PMUTC Monitoring September 16, 2026 at 6:30 PMUTC We have made some changes that should help with overall application performance, and are monitoring the result. Update September 16, 2026 at 1:27 AMUTC Update September 16, 2026 at 1:27 AMUTC We are continuing to investigate this incident. Update September 14, 2026 at 5:32 AMUTC Update September 14, 2026 at 5:32 AMUTC We are currently investigating this incident. Update September 13, 2026 at 6:00 AMUTC Update September 13, 2026 at 6:00 AMUTC We are currently investigating this incident. Update September 12, 2026 at 3:48 AMUTC Update September 12, 2026 at 3:48 AMUTC We are currently investigating this incident. Update September 11, 2026 at 9:07 AMUTC Update September 11, 2026 at 9:07 AMUTC We are currently investigating this incident. Investigating September 10, 2026 at 5:18 PMUTC Investigating September 10, 2026 at 5:18 PMUTC Customers are experiencing performance issues, including slow page loading, delays when printing documents, report timeouts, and errors when opening certain POs, with reports coming in for the past 3–5 days. Email 100% - uptime Notice history 30 days ago 100% - uptime Notice history 30 days ago Cin7 Website www.cin7.com - Operational 100% - uptime Notice history 30 days ago Cin7 Foresight AI - Operational 100% - uptime Notice history 30 days ago Partial outage Recent notices Show history Show history Show notice history