Third Party Index

Snapshot 45115

Document
Trust center
URL
https://app.drata.com/trust/876ea968-faa8-4138-a81e-d1731a55bd78
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
browser
Size
86624 bytes
SHA-256 (raw)
984bf7a261ce41afb592caaa7318cb359bc36df80d0a2601c8a15ac0940847ac
SHA-256 (normalized text)
889dfa050501ed347c1ff2479a101f0ff10078cc7c6821ed6c1a71bdde8d543a

Normalized text

Scripts and page chrome removed; this is what change detection compares.

Map My Customers is continuously monitoring its overall security posture.
Announcements
Updated SOC 2 Type 2 Report Available
Published on Aug 10, 2026
We've published our SOC 2 Type 2 report for 2026, covering July 2025–July 2026. Reach out to your account team or through this Trust Center to request access.
Compliance
Documentation of our compliance against global standards including certifications, attestations, and audit reports.
Security
Policies
Continuous monitoring
Note: If a control is passing all tests, it will be marked as green. If a control has a failed test that was not resolved within the past 3 days, it will be marked yellow.
App Security
Annual Penetration Tests
Code Review Process
Employee Disclosure Process
Quarterly Vulnerability Scan
Responsible Disclosure (Bug Bounty)
Software Development Life Cycle Policy
Vulnerability Management
Web Application Firewall
Data Security
Daily Database Backups
Data is Encrypted at Rest
Security Policies
SSL/TLS Enforced
System Access Ctrl Policy
Infrastructure Security
Cloud Data Storage Restricted
Encryption of Web-Based Admin Access
Multiple Availability Zones
Password Policy
Security Patches Automatically Applied
Network Security
Denial of Public SSH
Firewalls
Logging/Monitoring
Malware Detection Software Installed
Unique Accounts Used
Organization Security
Acceptable Use Policy
BCP/DR Tests Conducted Annually
Code of Conduct
Disaster Recovery Plan
Incident Response Plan
Incident Response Team
Security Training
Product Security
Databases Monitored & Alarmed
Hard-Disk Encryption
Messaging Queues Monitored & Alarmed
MFA on Accounts
NoSQL Database Monitored & Alarmed
Servers Monitored & Alarmed
Session Lock
Terms of Service
Subprocessors
Slack
team messaging
Data location: N/A
June
product analytics
Data location: N/A
GitHub
issue tracking, code review
Data location: N/A
Segment
usage tracking
Data location: N/A
Pendo
product analytics
Data location: N/A
JIRA
ticket management
Data location: N/A
Topics and common questions
4
Map My Customers maintains a list of its authorized subprocessors on our Trust Center.
Map My Customers encrypts all sensitive data in transit using TLS 1.2 at minimum with common secure ciphers and encrypts data at rest using AES-256.
Map My Customers enforces MFA for all users via Google Workspace and requires it for all access to the production cloud environment and other relevant systems.
Yes, Map My Customers uses Google Workspace for all production environment access and enforces a unique ID for every user.
Privacy details
Privacy URL