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bOnline Why bOnline ▼ UK’s most-awarded VoIP 20,000 5-Star Reviews Case Studies About Us Landline 2027 shutdown Switching to bOnline ▼ Sound Professional Replace Your Mobile Switch to VoIP and Save Money Work Remotely Plans & Pricing ▼ Starter Unlimited Calling Unlimited Calling Plus Super Save Bundle 115 Mbps Fibre Bundle 330 Mbps Fibre Bundle 550 Mbps Fibre Bundle 1000 Mbps Fibre Bundle Products ▼ VoIP phone systems ▼ Mobile & desktop apps Call analytics Business hours AI pro greetings Call divert Call flows AI call recording AI call scoring CRM integrations Fibre broadband Business broadband Be a partner Sign In Help Start Free Trial Contact Us SYSTEM STATUSES AND PLANNED MAINTENANCE Welcome to the bOnline status page. Here, you will find real-time information about the status of our services. VoIP Phone Telephony: Telecoms Connectivity: VoIP Phone Systems: MYbOnline Customer Portal: Planned maintenance: Upcoming: System Maintenance – 07/07/26 Routine maintenance on our systems during these hours to improve our infrastructure and release new features. Upgrade window: Tuesday 07 July 23:00 – Wednesday 08 July 02:00 Impacted services during the maintenance window: bOnline phone unavailable (Apps & IP phones) MYbOnline account holder dashboard Please log back into phone apps if needed. If your business requires telephony services during the maintenance period, our team can set this up for you. Known incidents: bOnline phone (VoIP) telephony: 02/04/2024 – Resolved The intermittent issue that may have affected incoming calls yesterday is now resolved. We’re apologise for the inconvenience. Our carrier has implemented a solution, and we will continue conducting a series of milestone checks to confirm the solution remains successful. If you use a VoIP handset, please switch it OFF and back ON. Impacted services during the maintenance window: bOnline phone telephony (Mobile/Desktop apps and IP Phones) MYbOnline account holder dashboard If your business requires telephony services during the maintenance period, please get in touch with our VoIPCare Team via MYbOnline portal chat.