Snapshot 46248
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-06-12T10:59:23Z",
"id": "01KTXQS47HJMJMGFAWH4MBJ2Z2",
"impact": "minor",
"incident_updates": [
{
"body": "All systems back to fully operational. **No customer data was lost**; queued work was processed once background services returned to normal.",
"created_at": "2026-06-12T10:59:23Z",
"display_at": "2026-06-12T07:30:00Z",
"id": "01KTXQS47HEF2WZJ1RMK4605CN",
"incident_id": "01KTXQS47HJMJMGFAWH4MBJ2Z2",
"status": "resolved",
"updated_at": "2026-06-12T10:59:23Z"
},
{
"body": "During this window, our background services were running in a degraded state and customers using our **HubSpot** and **Intercom** integrations **only** may have experienced delays or missed updates flowing between Quickchat AI and those tools - including contact sync, conversation hand-offs, and activity events.\n\n**The rest of the Quickchat AI platform** - the chat widget, the dashboard, and all customer-facing AI conversations **remained fully available throughout**",
"created_at": "2026-06-12T10:59:23Z",
"display_at": "2026-06-12T03:20:00Z",
"id": "01KTXQS47H7BWQNZFE9YZT59H7",
"incident_id": "01KTXQS47HJMJMGFAWH4MBJ2Z2",
"status": "identified",
"updated_at": "2026-06-12T10:59:23Z"
}
],
"name": "Background services degraded performance",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2026-06-12T07:30:00Z",
"status": "resolved",
"updated_at": "2026-06-12T10:59:23Z"
},
{
"created_at": "2026-05-27T10:00:11Z",
"id": "01KSME177R9E5TA97VF6NSPGQ4",
"impact": "major",
"incident_updates": [
{
"body": "All traffic back to normal",
"created_at": "2026-05-27T10:00:11Z",
"display_at": "2026-05-27T09:48:00Z",
"id": "01KSME177RD7S5V1GY1EKQ8FZJ",
"incident_id": "01KSME177R9E5TA97VF6NSPGQ4",
"status": "resolved",
"updated_at": "2026-05-27T10:00:11Z"
},
{
"body": "Partial outage due to a running database reconfiguration process",
"created_at": "2026-05-27T10:00:11Z",
"display_at": "2026-05-27T09:34:00Z",
"id": "01KSME177RWZQDV7ARDVA11S8T",
"incident_id": "01KSME177R9E5TA97VF6NSPGQ4",
"status": "identified",
"updated_at": "2026-05-27T10:00:11Z"
}
],
"name": "Partial outage due to a running database reconfiguration process",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2026-05-27T09:48:00Z",
"status": "resolved",
"updated_at": "2026-05-27T10:00:11Z"
},
{
"created_at": "2026-04-29T08:20:44Z",
"id": "01KQC570CR7DVMTCEA1CFMGTX5",
"impact": "major",
"incident_updates": [
{
"body": "All operation back to normal",
"created_at": "2026-04-29T08:20:44Z",
"display_at": "2026-04-29T08:17:00Z",
"id": "01KQC570CRHNJMQA82J984DV0G",
"incident_id": "01KQC570CR7DVMTCEA1CFMGTX5",
"status": "resolved",
"updated_at": "2026-04-29T08:20:44Z"
},
{
"body": "Partial outage across all services",
"created_at": "2026-04-29T08:20:44Z",
"display_at": "2026-04-29T08:04:00Z",
"id": "01KQC570CR1C0YPV4CYH0SY7H6",
"incident_id": "01KQC570CR7DVMTCEA1CFMGTX5",
"status": "identified",
"updated_at": "2026-04-29T08:20:44Z"
}
],
"name": "Partial downtime due to Cloudflare rate limiting",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2026-04-29T08:17:00Z",
"status": "resolved",
"updated_at": "2026-04-29T08:20:44Z"
},
{
"created_at": "2026-03-26T21:37:10Z",
"id": "01KMP18VYBHW2Y3XVDXR00Y0NH",
"impact": "major",
"incident_updates": [
{
"body": "No more impact on AI responses",
"created_at": "2026-03-26T23:04:34Z",
"display_at": "2026-03-26T23:04:34Z",
"id": "01KMP68X1MXKJJXS3274M8PKGN",
"incident_id": "01KMP18VYBHW2Y3XVDXR00Y0NH",
"status": "resolved",
"updated_at": "2026-03-26T23:04:34Z"
},
{
"body": "A proportion of AI messages is still affected. Monitor the OpenAI incident here: https://status.openai.com/incidents/01KMP0CDV3T8QX1YPXHQMRN2EP",
"created_at": "2026-03-26T22:16:21Z",
"display_at": "2026-03-26T22:16:21Z",
"id": "01KMP3GMJ444JW7M5GP42323MY",
"incident_id": "01KMP18VYBHW2Y3XVDXR00Y0NH",
"status": "monitoring",
"updated_at": "2026-03-26T22:16:21Z"
},
{
"body": "A proportion of chat messages are unanswered due to OpenAI's outage (https://status.openai.com/)",
"created_at": "2026-03-26T21:37:10Z",
"display_at": "2026-03-26T21:27:00Z",
"id": "01KMP18VYB67TZRVYD0J29APMS",
"incident_id": "01KMP18VYBHW2Y3XVDXR00Y0NH",
"status": "identified",
"updated_at": "2026-03-26T21:37:29Z"
}
],
"name": "Partial OpenAI outage",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2026-03-26T23:04:34Z",
"status": "resolved",
"updated_at": "2026-03-26T23:04:34Z"
},
{
"created_at": "2026-02-25T14:50:23Z",
"id": "01KJAMF6VVDWH0SJ2GVXCS6MM3",
"impact": "major",
"incident_updates": [
{
"body": "Back to fully operational",
"created_at": "2026-02-25T14:50:24Z",
"display_at": "2026-02-25T14:32:00Z",
"id": "01KJAMF6VV77BM6MXKVBWHMQ77",
"incident_id": "01KJAMF6VVDWH0SJ2GVXCS6MM3",
"status": "resolved",
"updated_at": "2026-02-25T14:50:24Z"
},
{
"body": "We were not able to respond to user messages via the Hubspot integration",
"created_at": "2026-02-25T14:50:24Z",
"display_at": "2026-02-25T14:05:00Z",
"id": "01KJAMF6VVCR65E5V8R7EWTCJV",
"incident_id": "01KJAMF6VVDWH0SJ2GVXCS6MM3",
"status": "investigating",
"updated_at": "2026-02-25T14:50:24Z"
}
],
"name": "Hubspot integration downtime",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2026-02-25T14:32:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
},
{
"created_at": "2026-01-20T19:06:21Z",
"id": "01KFECT0H221DT1ZJJ6WNSH61V",
"impact": "major",
"incident_updates": [
{
"body": "Back to fully operational",
"created_at": "2026-01-20T19:06:21Z",
"display_at": "2026-01-20T18:48:00Z",
"id": "01KFECT0H29WQC34MMRKVZ7B90",
"incident_id": "01KFECT0H221DT1ZJJ6WNSH61V",
"status": "resolved",
"updated_at": "2026-01-20T19:06:21Z"
},
{
"body": "Incoming message from Hubspot webhooks are not being processed",
"created_at": "2026-01-20T19:06:21Z",
"display_at": "2026-01-20T12:51:00Z",
"id": "01KFECT0H2VWWASVTY5M37P7Q2",
"incident_id": "01KFECT0H221DT1ZJJ6WNSH61V",
"status": "investigating",
"updated_at": "2026-01-20T19:06:21Z"
}
],
"name": "Hubspot integration outage",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2026-01-20T18:48:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
},
{
"created_at": "2025-12-15T11:49:28Z",
"id": "01KCGXG5YV77A8CP9T523WYW37",
"impact": "major",
"incident_updates": [
{
"body": "Back to fully operational",
"created_at": "2025-12-15T14:42:54Z",
"display_at": "2025-12-15T11:46:00Z",
"id": "01KCH7DRA1A93W3PNH7N7Z07NA",
"incident_id": "01KCGXG5YV77A8CP9T523WYW37",
"status": "resolved",
"updated_at": "2025-12-15T14:43:06Z"
},
{
"body": "Downgraded performance for a subset of users",
"created_at": "2025-12-15T11:49:28Z",
"display_at": "2025-12-15T11:08:00Z",
"id": "01KCGXG5YVHR2HR7NBSSBA3TR3",
"incident_id": "01KCGXG5YV77A8CP9T523WYW37",
"status": "identified",
"updated_at": "2025-12-15T14:44:46Z"
}
],
"name": "Downgraded performance due to database issues",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2025-12-15T11:46:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
},
{
"created_at": "2025-11-26T12:28:11Z",
"id": "01KB025DSRM8JJJ60JWTQB1CTJ",
"impact": "critical",
"incident_updates": [
{
"body": "App and Chat services back to operational",
"created_at": "2025-11-26T12:28:12Z",
"display_at": "2025-11-25T15:15:00Z",
"id": "01KB025DSRS1C859N8QTA9H7XJ",
"incident_id": "01KB025DSRM8JJJ60JWTQB1CTJ",
"status": "resolved",
"updated_at": "2025-11-26T12:28:12Z"
},
{
"body": "Full outage of App and Chat services due to database overload",
"created_at": "2025-11-26T12:28:12Z",
"display_at": "2025-11-25T14:49:00Z",
"id": "01KB025DSR5V1WBDMZDHA5VCRH",
"incident_id": "01KB025DSRM8JJJ60JWTQB1CTJ",
"status": "identified",
"updated_at": "2025-11-26T12:28:12Z"
}
],
"name": "Outage due to database overload",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2025-11-25T15:15:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
},
{
"created_at": "2025-11-26T12:21:20Z",
"id": "01KB01RWEWBS458JGHHYRS6TEE",
"impact": "critical",
"incident_updates": [
{
"body": "Resolved",
"created_at": "2025-11-26T12:44:34Z",
"display_at": "2025-11-18T12:10:00Z",
"id": "01KB033D4MGKGKWMVP2ZYDCTYY",
"incident_id": "01KB01RWEWBS458JGHHYRS6TEE",
"status": "resolved",
"updated_at": "2025-11-26T12:45:04Z"
},
{
"body": "Downtime of App and degradation of Chat services due to the global Cloudflare outage",
"created_at": "2025-11-26T12:21:21Z",
"display_at": "2025-11-18T11:50:00Z",
"id": "01KB01RWEW6CFZVFVAMJRREP31",
"incident_id": "01KB01RWEWBS458JGHHYRS6TEE",
"status": "resolved",
"updated_at": "2025-11-26T12:44:21Z"
}
],
"name": "Global Cloudflare outage",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2025-11-18T11:50:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
},
{
"created_at": "2025-11-26T12:09:42Z",
"id": "01KB013JQ9EYMK5KZPWEVJJD6J",
"impact": "minor",
"incident_updates": [
{
"body": "Resolved",
"created_at": "2025-11-26T12:13:12Z",
"display_at": "2025-10-23T13:00:00Z",
"id": "01KB019Z98MRDHWDM6VEP03T97",
"incident_id": "01KB013JQ9EYMK5KZPWEVJJD6J",
"status": "resolved",
"updated_at": "2025-11-26T12:14:20Z"
},
{
"body": "Degraded performance and significantly increased latency across App and Chat services.",
"created_at": "2025-11-26T12:09:42Z",
"display_at": "2025-10-23T12:30:00Z",
"id": "01KB013JQ9VNBMRW4M6E7Q1S3C",
"incident_id": "01KB013JQ9EYMK5KZPWEVJJD6J",
"status": "resolved",
"updated_at": "2025-11-26T12:09:42Z"
}
],
"name": "Partial downtime due to a problematic database migration",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2025-10-23T12:30:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
},
{
"created_at": "2025-11-26T12:33:09Z",
"id": "01KB02EGDMYX1KTGSNS7H333G3",
"impact": "minor",
"incident_updates": [
{
"body": "Resolved",
"created_at": "2025-11-26T12:33:09Z",
"display_at": "2025-06-23T12:01:00Z",
"id": "01KB02EGDM73ABCBBW3RWC0S6W",
"incident_id": "01KB02EGDMYX1KTGSNS7H333G3",
"status": "resolved",
"updated_at": "2025-11-26T12:33:09Z"
},
{
"body": "Degraded performance across all services due to database overload",
"created_at": "2025-11-26T12:33:09Z",
"display_at": "2025-06-23T11:44:00Z",
"id": "01KB02EGDMPXJYQZTFV010TZWW",
"incident_id": "01KB02EGDMYX1KTGSNS7H333G3",
"status": "identified",
"updated_at": "2025-11-26T12:33:09Z"
}
],
"name": "Degraded performance due to database overload",
"page_id": "01KB00MMEW01REZHVYY2PVHJ56",
"resolved_at": "2025-06-23T12:01:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:21:23Z"
}
],
"page": {
"id": "01KB00MMEW01REZHVYY2PVHJ56",
"name": "Quickchat AI ",
"updated_at": "2026-06-12T07:30:00Z",
"url": "https://status.quickchat.ai/"
}
}