Snapshot 46519
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "d5w1y39q51gp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Proxy Server (plugin)",
"timestamp": "Oct \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e17:03\u003c/var\u003e - \u003cvar data-var='time'\u003e17:04\u003c/var\u003e UTC"
},
{
"code": "6k0gwx1dx7sl",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Documents Service (plugin)",
"timestamp": "Oct \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e16:46\u003c/var\u003e - \u003cvar data-var='time'\u003e16:47\u003c/var\u003e UTC"
},
{
"code": "8xl0kr7560w5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Modules Service (plugin)",
"timestamp": "Oct \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e16:43\u003c/var\u003e - \u003cvar data-var='time'\u003e16:44\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "87ksm1n14mz8",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issues with image and document uploads in Stripo Plugin",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:41\u003c/var\u003e - \u003cvar data-var='time'\u003e14:56\u003c/var\u003e UTC"
},
{
"code": "clwmn8vck6q4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Degraded performance in the Stripo Web Editor",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e13:25\u003c/var\u003e - \u003cvar data-var='time'\u003e15:12\u003c/var\u003e UTC"
},
{
"code": "5fl9wmd5nd5d",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Modules Service (plugin)",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:18\u003c/var\u003e - \u003cvar data-var='time'\u003e15:19\u003c/var\u003e UTC"
},
{
"code": "w8182qq371b0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Modules Service (plugin)",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:13\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e UTC"
},
{
"code": "qbtcmwwkys59",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Modules Service (plugin)",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:11\u003c/var\u003e - \u003cvar data-var='time'\u003e15:11\u003c/var\u003e UTC"
},
{
"code": "bhhg41t2cbcj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API",
"timestamp": "Sep \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e UTC"
},
{
"code": "6ll9f1bqjhkc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Sep \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:17\u003c/var\u003e - \u003cvar data-var='time'\u003e07:19\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "kdc24629wr7f",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Degraded performance in Plugin API Gateway affecting plugin initialization",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e13:50\u003c/var\u003e - \u003cvar data-var='time'\u003e14:57\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-07-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "h1tzt1zfw1kl",
"impact": "minor",
"message": "The permanent fix has been deployed to all production clusters and all systems are operating normally. During the incident (July 30, 22:48 UTC – July 31, ~04:30 UTC, with residual slowness until ~08:49 UTC), some users experienced login failures, missing team member data, and slow loading of emails. No data was lost. We have added memory-usage alerting to detect this class of issue before it affects users. We apologize for the inconvenience.",
"name": "Degraded performance: login failures and slow loading of emails and account data",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:49\u003c/var\u003e UTC"
},
{
"code": "8p7wd5x82pxl",
"impact": "critical",
"message": "On July 28, between approximately 1:28 PM and 1:58 PM (UTC), the Stripo Plugin failed to initialize for embedded integrations. The issue was caused by degraded performance of an internal statistics service, which slowed down plugin initialization requests.\n\nOur team restarted the affected service and temporarily disabled statistics collection for plugin initializations to restore normal operation. The plugin is now loading as expected. We apologize for any inconvenience this may have caused.",
"name": "Stripo Plugin failed to load",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e14:02\u003c/var\u003e - \u003cvar data-var='time'\u003e14:02\u003c/var\u003e UTC"
},
{
"code": "dnpl9z19ccj1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Documents Service (plugin)",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e09:18\u003c/var\u003e - \u003cvar data-var='time'\u003e09:20\u003c/var\u003e UTC"
},
{
"code": "13bjfxbqsr6d",
"impact": "critical",
"message": "On July 24 between 09:20 and 09:50 UTC, real-time co-editing in the plugin editor was temporarily unavailable. During a scheduled release, a database schema update took longer than expected and briefly overloaded the database, which caused the co-editing service to restart. Our team identified the cause and fully restored the service by 09:50 UTC. No customer data was lost, and all other Stripo functionality remained available throughout. We've since added safeguards to our release process to prevent a recurrence.",
"name": "Co-editing in the plugin editor temporarily unavailable",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e11:27\u003c/var\u003e - \u003cvar data-var='time'\u003e11:27\u003c/var\u003e UTC"
},
{
"code": "wn7dd1k5dwkj",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:39\u003c/var\u003e - \u003cvar data-var='time'\u003e10:02\u003c/var\u003e UTC"
},
{
"code": "qzm1n7m8frgv",
"impact": "critical",
"message": "\u003csmall\u003eIncident period: 6–18 July 2026 · Published: 21 July 2026\u003c/small\u003e\n\n\u003ch1\u003eFinal Incident Report — Unauthorized access to stored integration credentials\u003c/h1\u003e\n\n\u003ch3\u003eSummary\u003c/h3\u003e\nBetween 6 and 18 July 2026, an unauthorized actor gained access to an internal, non‑customer‑facing environment that had \u003cem\u003eread access to a restricted, read-only replica\u003c/em\u003e containing a limited subset of production data. Based on our completed investigation, the actor executed read queries that resulted in access to certain information stored within that environment, including certain third‑party ESP/export credentials that customers had stored in Stripo for their integrations, together with certain account records. Upon identifying the activity, we isolated and decommissioned the environment involved, implemented remediation measures, and completed our investigation into the incident.\n\nThe incident was reported solely through a client request and could not have been detected through our standard monitoring.\n\n\u003ch3\u003eWhat data was affected\u003c/h3\u003e\nBased on our completed investigation, the information identified as having been accessed included certain \u003cb\u003ethird‑party ESP/export credentials\u003c/b\u003e that customers had saved to connect their integrations, together with certain associated account records.\n\n\u003cb\u003eAccount authentication data\u003c/b\u003e. Stripo passwords are stored hashed and salted — never in plain text, in line with security best practices, so they were not exposed in a usable form. Because a determined attacker could, in theory, attempt to crack salted hashes over time, we did not take chances: we proactively reset every Stripo password even though there is no indication that the hashes can be practically recovered. Each user simply sets a new password at their next sign‑in.\n\n\u003ch3\u003eWhat we have done\u003c/h3\u003e\n \u003cem\u003e1.\u003c/em\u003e Contained the incident by cutting off and decommissioning the internal environment involved.\n \u003cem\u003e2.\u003c/em\u003e Extended encryption at rest to all stored ESP/export credentials, including those that were not already encrypted (\u003cb\u003ekeys held in a managed AWS KMS\u003c/b\u003e).\n \u003cem\u003e3.\u003c/em\u003e Stopped returning credentials to the browser when integration screens are opened.\n \u003cem\u003e4.\u003c/em\u003e Reviewed application logging and removed credential values from the limited scenarios in which they could appear. While our investigation did not identify evidence that application logs formed part of the attack path, we nevertheless implemented this additional safeguard as part of our broader remediation efforts. \n \u003cem\u003e5.\u003c/em\u003e Purged old/inactive credentials retained after they were no longer in use.\n \u003cem\u003e6.\u003c/em\u003e For Klavio, HubSpot, Zoho, and AWeber, we automatically revoked all authorization tokens. \n \u003cem\u003e7.\u003c/em\u003e Conducted a full review across our infrastructure perimeter: audited all security groups and access paths to system nodes, rotated the passwords for all databases, restricted the read‑only replica to internal‑only access, and reviewed access held by internal services and staff, tightening it under least‑privilege principles.\n \u003cem\u003e8.\u003c/em\u003e Proactively reset all user passwords and invalidated sessions.\n \u003cem\u003e9.\u003c/em\u003e Added monitoring and alerting for authentication to internal tools, external database connections, and bulk reads of sensitive tables.\n\nWe operate under recognized security and data‑protection standards, including our SOC 2 program. As part of our ongoing security program, we continue to strengthen our technical and organizational controls based on the findings of this investigation. \n\n\u003ch3\u003eWho was not affected\u003c/h3\u003e\nCustomers who exported only to file formats (HTML, AMP HTML, PDF, EML, image, etc.) never stored any credentials with us and are not affected. Credentials were also not accessed for the following providers: CleverTap, Customer.io, Follow Up Boss, Google Cloud, MailerCloud, MailerLite, Mailtrap, Make, Mindbaz, n8n, Netcore, OneSignal, Optimove, Postup, Pubrio, Rapidmail, Reteno, Selzy, Sender.net, Ticketor, Unione, Insider, Voizee, WhatCounts, Yespo. Plugin and self‑hosted deployments were not affected — the environment and replica involved are part of Stripo Cloud infrastructure, not the self‑hosted product or the Stripo plugin.\n\n\u003cb\u003eLong‑inactive accounts\u003c/b\u003e. Under our data‑retention policy and in line with our GDPR obligations, inactive customer accounts and their personal data are routinely deleted, so information belonging to long‑inactive customers was not present in this environment and could not have been exposed.\n\n\u003ch3\u003ePayment data\u003c/h3\u003e\nBased on our investigation, no full payment card numbers (PANs) or CVV codes were identified as having been accessed. Card payments are processed by our payment providers (Stripe and PayPal), and Stripo does not store full payment card numbers or CVV codes.\n\n\u003ch3\u003eWorking with our ESP partners\u003c/h3\u003e\nBecause these are third‑party credentials, we are proactively contacting the ESP providers involved, in the spirit of partnership and to protect our mutual customers, so affected credentials can be revoked on their side as an additional safeguard.\n\n\u003ch3\u003eWhat we recommend our customers do\u003c/h3\u003e\n \u003cem\u003e1.\u003c/em\u003e If your provider is not in the “Who was not affected” section above and you haven't already: rotate the ESP credentials connected to your Stripo account — revoke the old key at your provider, generate a new one, and update it in Stripo (Project Settings → Integrations). For OAuth‑based integrations, revoke Stripo's authorization at your provider and reconnect.\n \u003cem\u003e2.\u003c/em\u003e Review your ESP/CRM activity from early July onward — sign‑ins, contact‑list changes, and any campaigns, sends, or exports you don't recognize. Rotating a key stops future use but doesn't undo activity that already occurred.\n \u003cem\u003e3.\u003c/em\u003e Your Stripo password has already been reset — set a new one at your next sign‑in.\n\n\u003ch3\u003eClosing\u003c/h3\u003e\nWe sincerely regret that this incident occurred. We've contacted affected customers directly and remain available to answer follow‑up questions on request. Contact: security@stripo.email.",
"name": "Stripo Security Incident",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:23\u003c/var\u003e UTC"
},
{
"code": "lfmr655k6dr4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Documents Service (plugin)",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e15:26\u003c/var\u003e - \u003cvar data-var='time'\u003e15:27\u003c/var\u003e UTC"
},
{
"code": "sc9dcxygq30n",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of PDF Creation Service",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:53\u003c/var\u003e - \u003cvar data-var='time'\u003e03:53\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "gnjycqk7pvvp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Testing Service",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:43\u003c/var\u003e - \u003cvar data-var='time'\u003e13:44\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "t40qywn0tlzp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Public API",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e06:28\u003c/var\u003e - \u003cvar data-var='time'\u003e06:29\u003c/var\u003e UTC"
},
{
"code": "1n6tsm9wmmqw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API",
"timestamp": "May \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "zx5w7wxc9m41",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "May \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e07:18\u003c/var\u003e - \u003cvar data-var='time'\u003e07:20\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-04-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "8hmw9ljlrlfs",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Documents Service",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:03\u003c/var\u003e - \u003cvar data-var='time'\u003e02:05\u003c/var\u003e UTC"
},
{
"code": "jcmdhmtrwx56",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account UI part",
"timestamp": "Apr \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e16:19\u003c/var\u003e - \u003cvar data-var='time'\u003e16:20\u003c/var\u003e UTC"
},
{
"code": "wwzsp2dfjmh3",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Degraded performance in Plugin API Gateway affecting plugin initialization",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:11\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "tl05rj52nz96",
"impact": "critical",
"message": "The issue with increased response times in the Plugin API Gateway has been resolved, and plugin initialization is now operating normally.\n\nRoot cause:\nDuring a scheduled AWS infrastructure update to apply patches, which was expected to proceed without downtime and therefore was not communicated in advance, an unfortunate misconfiguration occurred, which we have already identified and fixed. Some pods were terminated before new ones were fully ready, leading to a significant accumulation of requests in the queue. Instead of being processed gradually, a large batch of queued requests was handled simultaneously, which exhausted available database connections and caused delays in processing new incoming requests.\n\nWe are optimizing our deployment and scaling procedures to prevent similar situations in the future.",
"name": "Degraded performance in Plugin API Gateway affecting plugin initialization",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:36\u003c/var\u003e - \u003cvar data-var='time'\u003e13:57\u003c/var\u003e UTC"
},
{
"code": "hbx1f8rnvm2b",
"impact": "major",
"message": "On April 8 between 09:51 UTC and 09:54 UTC, we experienced a short service degradation affecting both the Stripo application and plugin.\n\nThe issue was caused by a malfunction in the AWS EKS networking stack (Amazon VPC CNI addon), which is managed by AWS and outside of our direct control. During this time, users may experience intermittent connectivity issues.\n\nThe incident has been fully resolved, and all services are operating normally.",
"name": "Brief Service Degradation Due to AWS EKS Networking Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e10:06\u003c/var\u003e - \u003cvar data-var='time'\u003e10:06\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "02phpkbht0tt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API",
"timestamp": "Mar \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:20\u003c/var\u003e UTC"
},
{
"code": "l0r91jzl5xvt",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Mar \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:10\u003c/var\u003e - \u003cvar data-var='time'\u003e07:12\u003c/var\u003e UTC"
},
{
"code": "jb1lpjfc8p79",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:51\u003c/var\u003e - \u003cvar data-var='time'\u003e10:52\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "bq5zhqml0mwh",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Documents Service",
"timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e08:49\u003c/var\u003e - \u003cvar data-var='time'\u003e08:49\u003c/var\u003e UTC"
},
{
"code": "npyvpyrvkxsr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of PDF Creation Service",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "q1c21j0v0r9m",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Public API",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:29\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "kzm9djkw2wx0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Countdown Timer Service",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:27\u003c/var\u003e - \u003cvar data-var='time'\u003e15:28\u003c/var\u003e UTC"
},
{
"code": "x3jcr1v5gcgp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Image Stock Service",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:28\u003c/var\u003e - \u003cvar data-var='time'\u003e15:28\u003c/var\u003e UTC"
},
{
"code": "4p2z6fpk3s8r",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Countdown Timer Service",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:23\u003c/var\u003e - \u003cvar data-var='time'\u003e15:23\u003c/var\u003e UTC"
},
{
"code": "zx4xr9wg3jnf",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of AMP Validation Service",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:20\u003c/var\u003e - \u003cvar data-var='time'\u003e15:21\u003c/var\u003e UTC"
},
{
"code": "9vc98gyry1l2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "jll0s28msp1j",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:05\u003c/var\u003e - \u003cvar data-var='time'\u003e08:07\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-01-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "5vr2lrgb25ch",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e15:48\u003c/var\u003e - \u003cvar data-var='time'\u003e15:49\u003c/var\u003e UTC"
},
{
"code": "j5tbzf7j1dwr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of AMP Validation Service (plugin)",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:08\u003c/var\u003e - \u003cvar data-var='time'\u003e16:09\u003c/var\u003e UTC"
},
{
"code": "25xft2kl53s1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - \u003cvar data-var='time'\u003e12:18\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "pw39dly0t4r5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Documents Service",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e - \u003cvar data-var='time'\u003e14:39\u003c/var\u003e UTC"
},
{
"code": "y8nxlrk869wc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Public API",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e - \u003cvar data-var='time'\u003e14:39\u003c/var\u003e UTC"
},
{
"code": "7k5kk1bggxqt",
"impact": "minor",
"message": "The root cause has been identified and fully resolved. The outage was triggered by an incorrect configuration entry in the server’s filesystem settings, which prevented the system from starting properly after an automated reboot.\n\nOur engineering team accessed the server in rescue mode, corrected the configuration issue, and successfully restored the system. All image hosting functionality on stripocdn.email is now fully operational.\n\nWe continue to monitor the service to ensure stability. Thank you for your patience.",
"name": "Image Hosting Outage on stripocdn.email",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:58\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:14\u003c/var\u003e UTC"
},
{
"code": "lpx55xjq32lq",
"impact": "maintenance",
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},
{
"code": "frtskpqjrslt",
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"timestamp": "Dec \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:02\u003c/var\u003e - \u003cvar data-var='time'\u003e08:05\u003c/var\u003e UTC"
},
{
"code": "srr6gxzydzdk",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Stripo Account Backend part",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e16:09\u003c/var\u003e - \u003cvar data-var='time'\u003e16:10\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
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{
"code": "fbrk3nsdc80g",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Image Storage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:03\u003c/var\u003e - \u003cvar data-var='time'\u003e15:04\u003c/var\u003e UTC"
},
{
"code": "vhsqsgpgmshd",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Image Storage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e14:29\u003c/var\u003e - \u003cvar data-var='time'\u003e14:34\u003c/var\u003e UTC"
},
{
"code": "4wv6lbdcr5fs",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Image Storage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:59\u003c/var\u003e - \u003cvar data-var='time'\u003e14:28\u003c/var\u003e UTC"
},
{
"code": "q1xnh53tvx3w",
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"message": "This incident has been resolved.",
"name": "Partial Outage in work of Image Storage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:39\u003c/var\u003e - \u003cvar data-var='time'\u003e12:49\u003c/var\u003e UTC"
},
{
"code": "kn2fg9pzrtyn",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Image Storage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:26\u003c/var\u003e - \u003cvar data-var='time'\u003e12:27\u003c/var\u003e UTC"
},
{
"code": "0cs228fvcw5n",
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"name": "Partial Outage in work of Image Storage",
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},
{
"code": "kcpltccvl0v5",
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},
{
"code": "13jtf679q12q",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Countdown Timer Service",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:31\u003c/var\u003e - \u003cvar data-var='time'\u003e05:32\u003c/var\u003e UTC"
},
{
"code": "49th1d9g5h1g",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partial Outage in work of Thumbnail Generation Service",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:31\u003c/var\u003e - \u003cvar data-var='time'\u003e05:31\u003c/var\u003e UTC"
},
{
"code": "kzp5cy5fk43g",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Incident: Mailchimp export temporarily unavailable",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:47\u003c/var\u003e UTC"
}
],
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"year": 2025
}
],
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"time_zone": "UTC"
}
]
}