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Legal Privacy Policy How Elastio collects, uses, shares, and secures your personal information, and the choices available to you. Elastio, Inc.legal@elastio.com This policy applies to Elastio websites and services, including our software and portal, and to certain information collected offline when you contact us. It describes how Elastio collects, uses, shares, and secures your personal information, and explains the choices available to you. Questions or concerns: legal@elastio.com We collect information in four contexts: when you create a tenant and use the software, when you interact with our website, when you communicate with us directly, and when you apply for a position. Contact and Business Information Name, email address, mailing address, phone number, company name, company size, and business type. Collected when you create an account, post to our blog, complete a tenant profile, or contact us. Software Functional Data Your data stays within your AWS account. Elastio does not access the data you protect. We collect metadata required to operate the service: AWS resource IDs, resource settings, S3 bucket information for buckets Elastio created, metadata on protected and unprotected assets, and VPC names. Automatic Website Data IP addresses, browser type, ISP, referring and exit pages, files viewed, operating system, date and time stamps, and clickstream data. Collected automatically as you use the site. Job Applicant Data Contact details, employment and education history, and voluntary EEO data required by applicable law. We use session cookies, persistent cookies, clear GIFs, pixel tags, and analytics tools including Google Analytics. These track usage patterns, support site administration, and measure email engagement. You can disable cookies in your browser settings. Doing so may limit access to parts of the software and services. Our systems do not currently respond to browser Do-Not-Track signals. To opt out of Google Analytics data collection, use the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Service delivery Provisioning accounts, processing orders, and supporting your use of the platform. Customer support Responding to inquiries and troubleshooting issues. Marketing Sending newsletters and product updates. You may opt out at any time. Site administration Security, fraud prevention, debugging, and service improvement. Research and analytics Understanding how users interact with the platform to improve it. Legal compliance Responding to subpoenas, court orders, regulatory obligations, and legal proceedings. Protection Detecting and responding to fraud, security incidents, and unlawful activity. We do not sell your personal information. We share it in the following limited circumstances. Corporate relatives Current or future parent companies, affiliates, subsidiaries, and divisions. Service providers Third parties who operate our website, process payments, and assist with fraud detection and security. Analytics providers To evaluate site performance and support relevant advertising. Public content Blog posts and comments you submit may be publicly visible. Business transfers In the event of acquisition, merger, or asset transfer, including bankruptcy proceedings. Legal process When required by law, regulation, court order, or governmental investigation. Protection of rights To prevent crime, enforce contracts, and protect the rights of Elastio, its users, and the public. Aggregate data De-identified and aggregated information may be disclosed for marketing, research, or analytical purposes. We have implemented reasonable technical and administrative measures to protect information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No data security measures can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. Use a strong, unique password and sign off when using shared devices. We are not responsible for activity resulting from unauthorized password use. You may opt out of promotional emails at any time by following the unsubscribe instructions in the message. Allow up to 10 business days for processing. Transactional and service-related communications are not affected. You may disable cookies through your browser settings. See the Cookies and Tracking section for details. Our services are not directed at children under 13. If we become aware that a child under 13 has provided personal information, we will delete it from our systems. We may update this policy from time to time. Changes will be posted on this page. If changes materially affect how we handle previously collected personal information, we will provide advance notice on the website. Questions, concerns, or complaints about this policy: legal@elastio.com → Questions about how your data is handled? Our team responds within one business day. Contact Legal