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One-on-one deliverability consultationOne-on-one free email deliverability consultationBookMeet a consultant Warmy Privacy Policy Last Updated: October 1, 2026 Warmy Technologies LTD (“Warmy”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you: Visit our website Use the Warmy platform Interact with our services Communicate with us Receive marketing communications It also explains your privacy rights and how you can exercise them. 1. Who We Are Warmy Technologies LTD is a company incorporated under the laws of the State of Israel. It operates the website www.warmy.io and the Warmy platform. For privacy-related questions you may contact us at: privacy@warmy.io For the purposes of applicable data protection laws, Warmy acts as a data controller for personal data collected through the website and certain services. In some situations, Warmy may act as a data processor when processing data on behalf of customers using the platform. 2. Personal Data We Collect We collect different types of personal data depending on how you interact with our services. Information You Provide When you interact with our services, you may provide information such as: Name Email address Phone number Company name Job title Billing information Account credentials Communication preferences Support inquiries or messages Account Information When creating an account on the platform, we may collect: Full name Email address Login credentials Account settings Product usage configuration Communication Information When you communicate with us, we may collect: Emails Chat messages Support requests Sales call information Meeting recordings (where applicable) Payment Information Payments are processed through third-party payment providers such as: Stripe PayPal Warmy does not store full credit card numbers on its servers. Payment processors handle payment information according to their own privacy policies. 3. Information Collected Automatically When you use our website or platform, we automatically collect certain information. This may include: IP address Device identifiers Browser type Operating system Approximate location Usage data Session activity Pages visited Referring websites Click identifiers (such as GCLID and MSCLKID) This information helps us improve the security, performance, and usability of our services. 4. Analytics and Tracking Technologies We use analytics technologies to understand how users interact with our services. These technologies may include: Cookies Tracking pixels Analytics identifiers Session replay tools Analytics providers may include: Google Analytics Microsoft Clarity HubSpot Segment Hotjar VWO More details are available in our Cookie Policy. 5. Advertising and Marketing Technologies Warmy uses advertising and attribution technologies to promote our services and measure marketing performance. These technologies may be provided by platforms such as: Google Ads Microsoft Advertising (Bing Ads) Meta Ads (Facebook and Instagram) LinkedIn Ads TikTok Ads X (Twitter) Ads Capterra G2 We may also work with: Affiliate marketing partners Influencer partners Marketing agencies Lead generation partners These partners may use cookies or tracking technologies to: Measure ad performance Attribute conversions Deliver relevant advertisements These technologies are used only with user consent where required by law. 6. Communications and Marketing Warmy may communicate with users through: Email SMS WhatsApp Marketing automation platforms Customer support systems Slack These communications may include tracking technologies such as: Email open tracking pixels Click tracking links Campaign attribution identifiers Users can unsubscribe from marketing communications at any time. If you provide your phone number, you agree that we may contact you by phone or text message about your account, the services, billing, security, support, and related offers, in accordance with applicable law. You can opt out at any time by replying “STOP” or emailing hi@warmy.io. For full details, see Section 11 (SMS and Phone Communication Consent) of our Terms of Service. 7. How We Use Personal Data We use personal data for purposes such as: Providing and operating the platform Managing accounts and subscriptions Customer support Improving services and product features Security and fraud prevention Analytics and performance monitoring Marketing and communications Legal compliance Mailbox and Integration Data When you connect a mailbox or third-party integration (such as Google Workspace or Microsoft 365), we access only the data needed to provide the warm-up, monitoring, and deliverability features you have enabled. We do not sell mailbox data, do not use it for advertising, and do not allow humans to read it except with your permission, for support you request, for security or abuse investigations, or where required by law. You can disconnect a mailbox at any time from your account settings. You are responsible for ensuring that you have the right to connect each mailbox and that any personal data you upload to the platform (such as contact lists) was collected lawfully, with all required notices and consents. Where Warmy processes such data on your behalf, you act as the data controller and Warmy acts as your data processor. You agree to indemnify Warmy against claims arising from data you provide without a lawful basis. 8. Legal Basis for Processing (GDPR) Where the GDPR applies, we rely on the following legal bases: Contractual necessity Processing necessary to provide the services requested by users. Consent Processing based on consent, such as marketing communications or optional cookies. Legitimate interests Processing necessary for legitimate business interests, including: Improving services Preventing fraud Maintaining security Marketing to business users Legal obligations Processing necessary to comply with legal requirements. 9. Sharing of Information We may share personal data with trusted service providers including: Cloud hosting providers (such as AWS) Analytics providers Payment processors Communication and messaging providers Marketing technology platforms Customer support platforms Professional advisers, such as lawyers, accountants, and auditors Companies within the Warmy corporate group These providers process data only on our behalf and under contractual confidentiality obligations. We may also disclose personal data where required by law, court order, or a government authority; to protect the rights, property, or safety of Warmy, our users, or others; to investigate fraud, abuse, spam, or violations of our Terms of Service; to enforce our agreements; or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business. Warmy does not sell personal data. 10. International Data Transfers Personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards including: Standard Contractual Clauses (SCCs) Contractual data protection obligations Security safeguards Israel is recognized by the European Commission as providing an adequate level of data protection. 11. Data Retention We retain personal data only as long as necessary to: Provide services Comply with legal obligations Resolve disputes Enforce agreements When an account is closed, we delete or anonymize the associated personal data within a reasonable period, except where we must keep it longer for legal, tax, accounting, security, fraud-prevention, or dispute-resolution purposes. Residual copies may remain in backups until they are overwritten in the normal course of operations. Retention periods may vary depending on the type of data and the purpose of processing. We may create and retain aggregated or de-identified data that can no longer reasonably identify you, and use it for any lawful business purpose, including improving our services, research, and benchmarking. 12. Security We implement technical and organizational security measures designed to protect personal data, including: Encryption Access control Network security protections Secure cloud infrastructure Monitoring and auditing systems However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. To the maximum extent permitted by law, Warmy is not responsible for unauthorized access, loss, or disclosure caused by events beyond our reasonable control, including the actions of third parties or your failure to protect your account. You are responsible for keeping your login credentials confidential, for all activity under your account, and for notifying us immediately at privacy@warmy.io if you suspect unauthorized access. Where required by law, we will notify affected users and authorities of a personal data breach. 13. Your Rights Depending on your location, you may have rights including: Access to personal data Correction of inaccurate data Deletion of personal data Restriction of processing Data portability Objection to processing Withdrawal of consent To exercise these rights, contact the address below. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law. privacy@warmy.io These rights are subject to the exceptions and limits allowed by applicable law. We may decline or limit requests that are manifestly unfounded, excessive, or repetitive, that would affect the rights of others, or where we must keep the data for legal reasons. Withdrawing consent does not affect processing carried out before the withdrawal, and deleting certain data may mean we can no longer provide the services. Where Warmy processes data on behalf of a customer, please direct your request to that customer; we will assist them as required by our agreement and applicable law. You also have the right to lodge a complaint with a relevant data protection authority. 14. Children Our services are intended for business use and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have, we will delete it. 15. Links to Third-Party Websites Our website and platform may contain links to, or integrations with, external websites and services. Warmy is not responsible for the content, security, or privacy practices of those websites and services. Your use of them is governed by their own terms and privacy policies. 16. Changes to this Privacy Policy We may update this Privacy Policy from time to time at our discretion. When we do, we will update the “Last Updated” date at the top of the policy. If changes are material, we will notify you by email or through the platform where required by law. Continued use of our services after changes take effect means you accept the updated policy. 17. Relationship to Our Terms of Service This Privacy Policy forms part of, and is governed by, our Terms of Service, including its provisions on limitation of liability, governing law, and dispute resolution, to the extent permitted by applicable data protection law. 18. Contact For privacy-related inquiries, please contact Warmy Technologies LTD at: privacy@warmy.io