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Privacy policy
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Privacy Policy
Last updated: March 2026
info1. Introduction
ClickSync (“we”, “our”, “us”) provides a synchronization service between HubSpot CRM and ClickUp project management. This Privacy Policy explains how we collect, use, store, and protect your data when you use our service.
database2. Data We Collect
When you connect your accounts, we collect and store:
OAuth tokens: Encrypted access and refresh tokens for HubSpot and ClickUp. These allow us to read and write data on your behalf. Tokens are encrypted at rest using AES-256-GCM encryption.
Account identifiers: Your HubSpot portal ID, ClickUp workspace ID, and ClickUp user ID. These identify your accounts but are not personally identifiable.
Sync configuration: Your field mappings, sync pair settings, and sync event logs (timestamps, record IDs, success/failure status).
Deal and task metadata: Deal names, amounts, stages, and task names that pass through our sync service. We do not store the full content of your deals or tasks — only the metadata needed to perform and log sync operations.
We do not collect: passwords, payment card details (handled by Stripe), contact personal information, email content, or any data beyond what is needed for sync.
settings3. How We Use Your Data
To synchronize deal and task data between HubSpot and ClickUp as configured by you
To detect changes and prevent duplicate records
To display sync activity and error information in your dashboard
To improve the reliability and performance of the service
lock4. Data Storage and Security
Your data is stored in a PostgreSQL database hosted by Supabase (AWS US-East-1). All OAuth tokens are encrypted at rest using AES-256-GCM. All data transmission uses HTTPS/TLS 1.2+. We do not store tokens in logs, URLs, or client-side code.
public5. Third-Party Services
HubSpot API: To read and write CRM deal data
ClickUp API: To read and write project management task data
Stripe: To process subscription payments (Stripe handles all payment data)
Supabase: Database hosting
Railway: Backend application hosting
Vercel: Frontend application hosting
delete6. Data Retention and Deletion
We retain your data for as long as your account is active. Upon disconnecting your accounts or requesting deletion, we will delete all your data within 30 days, including: OAuth tokens, sync configurations, field mappings, object links, and sync event logs.
To request data deletion, disconnect your accounts in the Settings page or contact us at the email below.
gavel7. Your Rights
If you are in the European Economic Area, you have the right to:
Access the data we hold about your account
Request correction of inaccurate data
Request deletion of your data
Request portability of your data
Object to processing of your data
To exercise these rights, contact us at the email below.
mail8. Contact
For privacy-related questions or requests, contact us at: viraj@clicksync.co