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Legal & Privacy
Privacy Policy
Last updated: November 4, 2025
At Syrenn, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy notice for Syrenn Corp. ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at https://syrenn.co
Engage with us in other related ways, including any sales, marketing, or events
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact our Data Protection Officer by email at [email protected].
1. Information We Collect
We collect information you provide directly to us, including:
Account information (e.g., name, email address, password)
Profile information
Customer support communications
Basic profile information from third-party authentication (Google or Microsoft) including name, email address, and profile picture
Calendar events and availability (read-only access) when you integrate your calendar with our services
Account preferences and settings from third-party authentication providers
Important: We only read your calendar events to provide our internal features. We do not have access to modify, delete, or create calendar events on your behalf.
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve our services
Develop new products and features
Personalize your experience
Communicate with you about our services
Protect against fraud and abuse
Authentication and account management through third-party providers (Google or Microsoft)
Calendar integration for scheduling and availability features
Customer support and service improvement
We will not sell your third-party authentication data to third parties. However, we may share it with our trusted service providers who help us provide our services, subject to strict confidentiality obligations.
3. Data Sharing and Disclosure
We do not sell your personal information. We do not transfer or disclose your third-party authentication information (from Google or Microsoft) to third parties for purposes other than the ones provided in this privacy policy. We may share your information with:
Service providers who assist in our operations
Legal and regulatory authorities, when required by law
Trusted service providers who assist us in delivering our services
With your explicit consent for specific purposes
All third-party service providers are bound by strict confidentiality agreements and data protection obligations.
4. Cookies and Marketing Communications
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
5. Data Security and Protection
We implement appropriate technical and organizational measures to protect your data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Security procedures are in place to protect the confidentiality of your third-party authentication data:
We use encryption to protect your information both in transit and at rest
Access to third-party authentication data is restricted to authorized personnel only
We implement industry-standard security measures to protect your data
All data access is logged and monitored for security purposes
We regularly update our security practices to address emerging threats
6. Data Retention and Deletion
We store your personal information for a period of time that is consistent with our business purposes. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Third-party authentication data (from Google or Microsoft) is retained for as long as your account is active
Calendar integration data is cached temporarily for service functionality
When the data retention period expires for a given type of data, we will delete or destroy it
To request deletion of your third-party authentication data, please contact our Data Protection Officer by email at [email protected].
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
Access and portability
Correction and deletion
Restriction of processing
Objection to processing
Withdrawal of consent
To exercise these rights, please contact our Data Protection Officer by email at [email protected].
8. Third-Party Authentication
Our services support authentication through Google and Microsoft. When you choose to authenticate through these providers:
We only access the minimum data necessary to provide our services
For Google or Microsoft Calendar integrations, we only read calendar events and do not modify, delete, or create events
You can revoke access to your Google or Microsoft data at any time through your account settings
We do not sell, rent, or trade your authentication data with third parties
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact our Data Protection Officer by email at [email protected].
Thank you for trusting Syrenn with your privacy.