Third Party Index

Snapshot 49389

Document
Registry listing
URL
https://status.onecloud.com/history.json
Fetched
HTTP status
200
Content type
application/json
Fetch mode
api
Size
11629 bytes
SHA-256 (raw)
5a08dd4003ab5d47dcf8bf6f2c4635f1ffe8ca9254b51c41e3d09e2700ac8499
SHA-256 (normalized text)
ceaf0f6e2600d2a8016a910d889a023cd977d62230bf97bb171840484bc595e7

Normalized text

Scripts and page chrome removed; this is what change detection compares.

{
  "pages": [
    {
      "end_time": "2026-10-31T23:59:59Z",
      "months": [
        {
          "incidents": [],
          "name": "October",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "mvc15hc3s77n",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Upgrade",
              "timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:39\u003c/var\u003e UTC"
            }
          ],
          "name": "September",
          "year": 2026
        },
        {
          "incidents": [],
          "name": "August",
          "year": 2026
        }
      ],
      "start_time": "2026-08-01T00:00:00Z",
      "time_zone": "UTC"
    },
    {
      "end_time": "2026-07-31T23:59:59Z",
      "months": [
        {
          "incidents": [
            {
              "code": "08tykct6qskm",
              "impact": "major",
              "message": "OneCloud engineers have resolved the issue affecting inbound calling to OneCloud CX. Inbound calling to OneCloud CX has been fully restored and confirmed stable. OneCloud engineers consider this issue resolved. Thank you for your patience.",
              "name": "OneCloud CX Inbound Call Routing",
              "timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:16\u003c/var\u003e - \u003cvar data-var='time'\u003e18:59\u003c/var\u003e UTC"
            },
            {
              "code": "n4mgc7rnm174",
              "impact": "major",
              "message": "This incident has been resolved. OneCloud engineers identified and fixed the root cause affecting the SecureFax Portal, and we have confirmed through monitoring that login functionality and the ability to view sent and received faxes have been fully restored. If you continue to experience any issues, please log out and back in to the portal.",
              "name": "SecureFax Portal Issues",
              "timestamp": "Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:09\u003c/var\u003e - \u003cvar data-var='time'\u003e14:03\u003c/var\u003e UTC"
            },
            {
              "code": "gf4nw3ffdf4j",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
            }
          ],
          "name": "July",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "80trpqw3zx7k",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Maintenance",
              "timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
            },
            {
              "code": "hh0h3ltl588p",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:40\u003c/var\u003e UTC"
            },
            {
              "code": "y50lpgcx07ym",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
            }
          ],
          "name": "June",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "27k9ftx4d7lt",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Chat Maintenance",
              "timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
            }
          ],
          "name": "May",
          "year": 2026
        }
      ],
      "start_time": "2026-05-01T00:00:00Z",
      "time_zone": "UTC"
    },
    {
      "end_time": "2026-04-30T23:59:59Z",
      "months": [
        {
          "incidents": [
            {
              "code": "ysmkkmlbg2f2",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
            },
            {
              "code": "z79ym8xl32b0",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
            },
            {
              "code": "9r2prwqfnph5",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
            }
          ],
          "name": "April",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "xfc0p8lwfx7c",
              "impact": "minor",
              "message": "The upstream carrier is reporting that service is back to normal.",
              "name": "OneCloud Outbound Calls impacted by Upstream",
              "timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:04\u003c/var\u003e UTC"
            },
            {
              "code": "zrkkc96k8df7",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e UTC"
            },
            {
              "code": "93jfzlk47cs7",
              "impact": "minor",
              "message": "The issue affecting audio quality on inbound and outbound calls has been fully resolved. The root cause was traced to an upstream provider, who confirmed the issue on their end has been remediated. Our monitoring over the past hour has shown stable performance with no further reports of degraded audio quality. All services are operating normally.\nIf you continue to experience any issues, please contact our support team.",
              "name": "Degraded Audio Quality on Calls",
              "timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:16\u003c/var\u003e - \u003cvar data-var='time'\u003e17:55\u003c/var\u003e UTC"
            }
          ],
          "name": "March",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "4yqp1cd4hsjc",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Feb \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
            },
            {
              "code": "wpvh19r4xj7p",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
            },
            {
              "code": "ndrps4lfsjd4",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
            },
            {
              "code": "v11xymtbwcjw",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
            },
            {
              "code": "jx6lx3339w7j",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e UTC"
            }
          ],
          "name": "February",
          "year": 2026
        }
      ],
      "start_time": "2026-02-01T00:00:00Z",
      "time_zone": "UTC"
    },
    {
      "end_time": "2026-01-31T23:59:59Z",
      "months": [
        {
          "incidents": [
            {
              "code": "5h61ms2dw91n",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] Updates to OneCloud Portal and AI Voice Agent",
              "timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:52\u003c/var\u003e UTC"
            },
            {
              "code": "4j84hh1hknc6",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] SD-WAN Portal Upgrade",
              "timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
            },
            {
              "code": "80dhs7bbcl1d",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e UTC"
            }
          ],
          "name": "January",
          "year": 2026
        },
        {
          "incidents": [
            {
              "code": "4101yn3x050k",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
            },
            {
              "code": "tvt4f723gchn",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Dec \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e04:15\u003c/var\u003e - \u003cvar data-var='time'\u003e05:15\u003c/var\u003e UTC"
            },
            {
              "code": "vym0bv3y2n8k",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Scheduled Maintenance",
              "timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
            },
            {
              "code": "9ntldymy8pfz",
              "impact": "critical",
              "message": "All services are now operating normally.",
              "name": "OneCloud Connect Unreachable",
              "timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:14\u003c/var\u003e - \u003cvar data-var='time'\u003e19:08\u003c/var\u003e UTC"
            },
            {
              "code": "gbqkn26ykpwx",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
            }
          ],
          "name": "December",
          "year": 2025
        },
        {
          "incidents": [
            {
              "code": "5b4tpngn5v32",
              "impact": "minor",
              "message": "Our external partners indicate the issue has been resolved.",
              "name": "CloudFlare Outage impacting Some OneCloud Services",
              "timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:23\u003c/var\u003e - \u003cvar data-var='time'\u003e17:17\u003c/var\u003e UTC"
            },
            {
              "code": "fl96v3yn6ggs",
              "impact": "maintenance",
              "message": "The scheduled maintenance has been completed.",
              "name": "[Scheduled] OneCloud Connect Scheduled Maintenance",
              "timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
            }
          ],
          "name": "November",
          "year": 2025
        }
      ],
      "start_time": "2025-11-01T00:00:00Z",
      "time_zone": "UTC"
    }
  ]
}