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Spotler Trust Center Contact us Trust Center We value transparency. This site offers clear insights into how we handle data privacy, security, and compliance across all Spotler products and services. Here, you’ll find resources including our terms and conditions, sub-processor details, uptime status, and ISO 27001 certification. Our goal is to provide security professionals with the information they need -quickly and efficiently- so you don’t have to ask for it. Need assistance? If you have any questions, please contact our security team. Filter Type Certifications Data processing agreements Policies Security Sub-processors Terms & conditions Product Connect FeedbackPro Mail+ MailPro Search No match found Unfortunately, the search or criteria you selected did not yield any results. Change your search or criteria. If you have any questions or you need help, please contact us. ISO/IEC 27001:2022 certificate Security ISO/IEC 27001:2022 certificate This certificate proves our commitment to globally recognised best practices in information security management. View the security documentation General Terms and Conditions Terms & conditions General Terms and Conditions In this document you’ll find information about how we operate, your rights as a customer, and our responsibilities. View the terms & conditions Sub-Processors Sub-processors Sub-Processors View a transparent list of third-party providers we use, including their purpose and the data classification. View the sub-processors Data Processing Agreement Data processing agreements Data Processing Agreement Our Data Processing Agreement (DPA) sets out how we handle and protect personal data on behalf of our customers. View the agreement FSQS-NE certificate Certifications FSQS-NE certificate This certificate proves our commitment to compliance for financial institutions in the UK and Europe. View our certification Responsible Disclosure Security Responsible Disclosure We highly value the security and privacy. Despite all our efforts, flaws can still occur. Check here how to report it. View the security documentation Service Levels Policies Service Levels We are committed to delivering a reliable and secure user experience. See what you can expect from us. View policy Information Security Policy Policies Information Security Policy This document describes the information security objectives of Spotler Group for protecting our information assets. View policy FeedbackPro: Trust & Compliance Security FeedbackPro: Trust & Compliance View the security, privacy and sustainability documentation for our product FeedbackPro. View the security documentation CSA STAR Certification Security CSA STAR Certification This certification is an essential addition to our security credentials and demonstrates our commitment to transparency and robust cloud security practices. View the security documentation Environment Social and Governance (ESG) Policy Policies Environment Social and Governance (ESG) Policy Discover how we embed ethical, environmental and social responsibility into everything we do. View policy Statement of Applicability Security Statement of Applicability This document defines the ISO/IEC 27001 controls we apply, ensuring transparency and robust information security. View the security documentation Corporate Responsibility & Ethical Standards Policies Corporate Responsibility & Ethical Standards This contains our policies concerning conflicts of interest, whistleblower protection and modern slavery. View policy Data Security Policy – Spotler Connect Policies Data Security Policy – Spotler Connect This document gives an overview of the technical and organisational measures we have implemented for Spotler Connect to keep this data safe. View policy Anti Spam Policy – Spotler MailPro Policies Anti Spam Policy – Spotler MailPro Spotler MailPro has drawn up anti-spam policy. Users of our software or services must conform to these rules. View policy Anti Spam Policy – Spotler Mail+ Policies Anti Spam Policy – Spotler Mail+ The anti-spam policy aims to ensure that Spotler users prevent emails from being sent unsolicited or perceived as such by recipients at all times. View policy Trusted by 5,000+ organisations Do you have any questions? Reach out to our team for questions about our compliance, security, privacy or our products and services. Contact us Go to top