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Our status We bring our transparency to match your confidence FAQ What is the SLA? InEvent has a 99.9% guaranteed uptime SLA. Where are the servers located? InEvent is hosted on Amazon Web Services (AWS). We offer locations in the United States and in Ireland. At the beginning of the contract, customers can opt-in for the Ireland located server, which stores all its data in Ireland according to EU privacy regulations. What is the standard for data unavailability? InEvent initiates a failover mechanism when the main server is not responding to requests in the minute, with a serverless approach to data backups and accessibility across different instances. How frequently do you update / upgrade your system? Once a year at most. All our updates and upgrades are scheduled non-invasive improvements where the platform is online throughout most of the deployment. When do you run upgrades? Scheduled upgrades are run 11pm Eastern timezone on Saturdays. When do I get notified about upgrades? Any upgrades are notified through our trust page at least 30 days prior. Please subscribe to the 'Subscribe to Updates' button page here to get email notifications. Can I request a buffer period free of upgrades as my event commences? You can speak with your project manager if you foresee an event conflict date. We automatically check for event date conflicts when scheduling our upgrades. What is the standalone page for your status page? InEvent status page can be accessed as a standalone service at trust.inevent.com available 24/7. RTO and RPO timelines Recovery Time Objective (RTO) 4 hours Recovery Point Objectives (RPO) 24 hours Vulnerability scanning remediation Critical 1 hour High 24 hours Medium 5 working days Low 30 working days The complete platform for all your events Pedro Goes goes@inevent.com +1 470 751 3193 COMPANY About Virtual & Hybrid Webinars EventHub Cases Support Submit your RFP SOLUTIONS Event Registration Check-In & Pass Event CRM Mobile Live App Travel & Hospitality Data & Compliance In-Person Events RESOURCES Blog EventMarket FAQ Global Security Library News MORE Login Careers Partnerships Get in Touch EventLand Integrations System Status English Français Deutsch Español © InEvent, Inc. 2026 Terms of Service • Privacy Policy • Cookie Policy • GDPR • Business Continuity Plan • sales@inevent.com We use cookies to improve your website experience and provide more personalized services to you across our platform. To find out more about the cookies we use, see our Privacy Policy. Quick verification Please verify you’re human. Verification failed. Please try again.