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Data processing policy Privacy and security as data processor Version 1.0.0, 25th May 2018 This document summarizes our commitments to you where we are a Data Processor (when we process your data through our systems into Google Sheets, Google Data Studio, Microsoft Excel, Tableau etc.). If you are interested in information about the personal data that Dataddo collects and processes as a data controller (your Dataddo account data, company information etc.) please proceed to Privacy We may also process personal data to provide data analysis and other services to our customers. Such processing of personal data is governed by a data processing agreement entered into between us as the data processor and our customer as the data controller. We process such data only on the instructions of our customer. If you have any questions relating to such data processing, please contact directly the relevant data controller. General legal terms General terms, such as “Dataddo”, “Services” or “Content” are defined at Terms . Using Dataddo platform Dataddo as data extraction, integration and analytics platform allows you to extract the data from different sources and services. Our staff is trained regularly on handling data and our systems are monitored constantly. Our staff have access as needed. For any data we process, your data is extremely restricted and we will only access it at your written request or in the case where we need to debug and solve problems. Data transfers are done using TLS / SSL encrypted HTTPS connections. Data extracted using Dataddo are stored on Dataddo’s servers. Our data processing and storage happens in monitored and highly scalable, best-in-class data centers managed by Amazon Web Services. Data can be physically located in multiple locations around the world in order to maintain low latency of our services. In some cases you may be given the option and/or have chosen the option to have your data processed in specific region(s) or in specific data center(s). In such cases we will give you the guarantee such processing will happen in the specified manner and any changes will be communicated to you. You can delete the extracted data from Dataddo at any point. The extracted data are only available to you. No data will be extracted without your explicit authorization. We do maximum to maintain high security level of our client’s data. Dataddo’s data storage mechanism does not store the extracted data in one piece, there is always a certain level of obfuscation applied. Google Analytics data connector Dataddo use only official APIs to access the data. Dataddo is accessing the API in read-only mode. Dataddo allows you to extract aggregated and anonymised stats representing the performance of your web pages or mobile applications. No personal data can be downloaded using Dataddo. For accessing Google Analytics data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. Dataddo has rights to access your Google Analytics, nothing else on your Google account. You can revoke the connection at any point using administration interface. Since you can define automatic data extraction, you are asked for offline API access. Usage of Google Analytics data connector is a subject to Google Privacy Policy Permissions to access the data can be revoked in Dataddo app by deleting the connected account. You can overview all apps authorized to access your Google account under Google security setting page. Google Ads data connector Dataddo use only official APIs to access the data. Dataddo is accessing the API in read-only mode. Dataddo allows you to extract aggregated and anonymised stats representing the performance of your ads. No personal data can be downloaded using Dataddo. For accessing Google AdWords data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. Dataddo has rights to access your Google AdWords, nothing else on your Google account. You can revoke the connection at any point using administration interface. Since you can define automatic data extraction, you are asked for offline API access. Usage of Google Ads data connector is a subject to Google Privacy Policy Permissions to access the data can be revoked in Dataddo app by deleting the connected account. You can overview all apps authorized to access your Google account under Google security setting page. Google Sheets data connector Dataddo use only official APIs to access the data. For accessing Google Sheets data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. Dataddo has rights to access your Google Sheets files in read-only mode, nothing else on your Google account. Only those files you explicitly selected will be accessed. You can revoke the connection at any point using administration interface. Since you can define automatic data extraction, you are asked for offline API access. Usage of Google Sheets data connector is a subject to Google Privacy Policy Permissions to access the data can be revoked in Dataddo app by deleting the connected account. You can overview all apps authorized to access your Google account under Google security setting page. YouTube Analytics and Video data connector Dataddo use only official APIs to access the data. Dataddo is accessing the API in read-only mode. Dataddo allows you to extract aggregated and anonymised stats representing the performance of your videos and channels. No personal data can be downloaded using Dataddo. For accessing YouTube Analytics data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. Dataddo has rights to read-only access your YouTube Analytics data, nothing else on your YouTube account. You can revoke the connection at any point using administration interface. Dataddo will not publish any content on behalf of your account. Since you can define automatic data extraction, you are asked for offline API access. Usage of YouTube data connector is a subject to YouTube Terms of Service Usage of YouTube data connector is a subject to Google Privacy Policy Permissions to access the data can be revoked in Dataddo app by deleting the connected account. You can overview all apps authorized to access your Google account under Google security setting page. Facebook Insights, Facebook Ads Insights & Instagram data connector Dataddo use only official APIs to access the data. Dataddo is accessing the API in read-only mode. Dataddo allows you to extract aggregated and anonymised stats representing the performance of your pages, posts, videos or ads only. No personal data can be downloaded using Dataddo. For accessing Facebook Insights & Facebook Ads Insights data, Dataddo use OAuth. This is a secure authentication method, which means that you never have to type your password into Dataddo, as the authentication happens on a 3rd party webpage. You can revoke the connection at any point using administration interface. Dataddo will not publish any content on behalf of your account, nor interfere with your account or advertisement settings. Since you can define automatic data extraction, you are asked for offline API access. Other data connectors Dataddo is accessing the API in read-only mode. You can revoke the connection at any point using administration interface. Since you can define automatic data extraction, you are asked for offline API access. Testimonials Our Customers Love Us Read More 4.7 out of 5 Read More 4.4 out of 5 Read More 4.4 out of 5 Global Beauty & CPG Leader Anonymous “I wanted to take a moment to express my gratitude for your invaluable collaboration throughout the year. Working with you has been a real pleasure. Your professionalism, reactivity and dedication to quality has been instrumental in accomplishing the migration of Facebook Ads sourcing. I truly value our partnership and look forward to continuing our collaboration.” Amalia Bornstein Global Social Content and Marketing Data Analyst Uber Eats “The data team at Uber Eats appreciates Dataddo's user-friendly interface that is designed for operation by non-technical team members in an order to minimalize the need for excessive training to support efficient project delivery.” Andrew Hart Chief Operations Officer Sat 7 “Working with Dataddo has greatly simplified our reporting and given us access to trend data and insights that we were previously unable to generate.” Vahan Petrosayan Director of IT & Infrastructure Search Engine Journal “With Dataddo, all of my questions get answered faster …[and it's] fun to play with data now.” Michael Guntenaar CTO ID&T Group “Dataddo opens up gates and takes away the hurdles of working with data.” Laurent Partouche CPO FoodChéri & Seazon “We chose Dataddo for its user-friendliness, automatic transformations, clear pricing policy, and the quality of the human relationship that was established from our first exchanges.” Natheer Maloon Technology Solutions Manager Boldr “Dataddo support proved immensely valuable throughout the implementation phase. 9.5 out of 10.” Zdeněk Hejnak Data Development Team Leader Livesport “We save about 70% of the time it would otherwise take to ingest all our data, or 3-4 full-time equivalents, and spend this much more time on data analytics and activation. We only have one full-time data engineer, who does more than just collect data, while our BI team consists of 11 members.” Greg Senior Business Operations Manager Farm Focus “Appreciate all the help and support for us. A refreshing level of service from a tech company! Thank you!” G2 Customer Satisfaction Technology Partner Technology Partner Azure Technology Partner Magic Quadrant™ 2024 Honorable Mention