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status / proxycheck.io Customer Facing Services Website 3 days ago now Dashboard 3 days ago now Application Programming Interface 3 days ago now Backend Systems Inference Engine Hostname Resolver Custom List Downloader Database Services Email Services Proxy Discover Engine Individual Cluster Nodes HELIOS Western Europe ZEUS Western Europe TITAN Western Europe STYX Western Europe ERIS Western Europe ASTRO Eastern Europe OBERON Eastern Europe KEPLER Eastern Europe JUPITER North America SATURN North America VELA North America NEON North America FERMI North America CERES East Asia PLUTO East Asia Past Incidents Brief DDoS Attack Mitigated We have had another smaller DDoS attack this morning which very briefly (for a few seconds) interrupted our North American nodes which resulted in some requests to our API failing, the changes we implemented two days ago for the massive DDoS attack we sustained were automatically enabled and this new attack was mitigated quickly and successfully. July 19th 2026 at 6:55 AM GMT DDoS Attack Concluded The attack has now ceased and we're continuing to roll out changes to our mitigation strategy as a result of this attack. We will archive these incident reports in a few days time. July 17th 2026 at 7:12 PM GMT DDoS Attack Contained For now the mitigations we have put in place are holding and services have been restored, we are not putting the incident as concluded as the attack is ongoing but for now it's contained and full site accessibility has been restored. July 17th 2026 at 5:16 PM GMT Sustained DDoS Attack Mitigation attempts for the attack are still ongoing as the attack continues to be altered by those responsible. July 17th 2026 at 4:49 PM GMT Sustained DDoS Attack We're continuing to mitigate attack traffic flows into the API, many customers are impacted at this time while we work on a resolution. July 17th 2026 at 3:43 PM GMT Sustained DDoS Attack The attack is being altered as we mitigate it resulting in ongoing instability of our website and API. We're continuing to work on the situation. July 17th 2026 at 2:46 PM GMT Sustained DDoS Attack We believe we've now mitigated most of the attack and we're load sharing between our different geographical regions for the moment to absorb the attack evenly across all our servers, services are still unstable. July 17th 2026 at 1:32 PM GMT Sustained DDoS Attack We're currently experiencing some website stability issues caused by a sustained DDoS attack, we've activated mitigations within our CDN (Content Delivery Network) and services are restoring. All services are affected including the API. July 17th 2026 at 12:47 PM GMT Service Outage CloudFlare (our Content Delivery Network or CDN) experienced a worldwide outage today (Nov 18th) which made our website and API inaccessible for 3 hours. They have posted an incident report here which you can follow as they update it. We have written our own blog post here going into some detail about the downtime. EDIT:// CloudFlare have now posted a blog post detailing the cause of the outage which you can read here. November 18th 2025 at 11:48 AM GMT Support Email Disruption Resolved The issues with our support email inbox have been fully resolved. October 7th 2025 at 10:50 PM GMT Support Email Disruption We're currently experiencing some technical issues with our support email inbox, mails sent to you from the service still work but us receiving mail from you is currently not working. Our mail carrier is aware of the issue and working on a resolution until then you may experience delays receiving a reply from our support. October 7th 2025 at 1:27 PM GMT Dashboard loading issues in North America Dashboards when loaded from North and South America may have failed to load properly with some buttons being unable to be presssed and various tabs not populating with information. This was caused by one of our servers in the region suffering a hardware failure that corrupted some files the Dashboard relies on to load. The issue has been corrected and the Dashboard now loads properly on the affected server. September 22nd 2025 at 2:40 AM GMT Brief Downtime Experienced We experienced a DDoS attack today which momentarily (around 40 seconds or so) took down the website and API before our network mitigations automatically engaged, we apologise for this momentary blip in service. August 2nd 2025 at 3:10 PM GMT Asian Infrastructure Live We have restored our main South-Asian infrastructure as the network issues between CloudFlare and our servers appears to have been resolved. We are continuing to monitor the situation and we're keeping our emergency infrastructure in a ready state to take over immediatly if needed. July 9th 2025 at 4:15 PM GMT Emergency Asian Infrastructure Enabled We have brought online our emergency backup infrastructure in East-Asia, all requests originating from Asia & Oceania are now being answered by this infrastructure while we investigate the network issues between CloudFlare and our South-Asia servers. July 9th 2025 at 8:50 AM GMT Asian Service Disruption Our Asian service region is currently disabled due to a network fault between our servers there and CloudFlare. We have re-routed traffic to Europe while we work to bring online our backup infrastructure for this region. This will also affect Oceanic customers who we serve from the same Asian service region. July 9th 2025 at 6:53 AM GMT Asian Infrastructure Live We have now brought online a new server in Singapore called LYRA, it is currently answering all requests originating from Asia, we are continuing to monitor service quality in the region. May 21st 2025 at 11:49 PM GMT Asian Infrastructure Situation Update We are bringing online a new server in Singapore within the next two hours, this will allow us to process traffic within Asia again and lower API response times for the Asian region. May 21st 2025 at 9:43 PM GMT Asian Infrastructure Pause The network issues with our Asian infrastructure started again at 2:20 PM GMT, due to this we have routed Asian bound requests to our European cluster. As a result you will experience higher latency if you ordinarily make requests from Asia. May 21st 2025 at 4:47 PM GMT Asian Infrastructure Notice We experienced some connectivity issues between CloudFlare and our Asian infrastructure between 12:15 AM - 2:15 AM and then again between 2:30 AM - 4:15 AM and finally between 4:30 AM and 7:00 AM, all times in GMT. In all instances this was caused by network conditions outside of our control. CloudFlare is fully aware of these problems and is continuing to re-route connections to our servers through a different datacenter in the region which is likely why we're experiencing these intermittent service quality issues. We're very sorry that this keeps occurring. CloudFlare has scheduled maintenance in the Mumbai, Indian datacenter we're using for the 26th of May and we hope that will result in the final resolution of this problem. May 21st 2025 at 8:36 AM GMT Asian Service Quality Restored The service disruption affecting the Asian service region has been resolved. May 20th 2025 at 10:20 PM GMT Asian Service Disruption Customers in Asia may face increased latency from our Website, Dashboard and API due to a network fault between CloudFlare and our servers in the region, CloudFlare are aware of the situation and have temporarily re-routed traffic to another nearby datacenter. May 20th 2025 at 5:58 PM GMT Asian Infrastructure Fully Restored We have now brought back online our second Asian server node, as a result this service region is now fully operational. May 19th 2025 at 11:08 PM GMT Asian Infrastructure Notice We're temporarily running a single server for our Asian service region. This does not represent a performance degredation but it does mean traffic will migrate to our European cluster should this server develop a fault or become overloaded. May 17th 2025 at 12:24 PM GMT Asian Infrastructure Update We have brought back online one of our two Asian servers (QUASAR) and we are monitoring responses from it. May 14th 2025 at 6:00 AM GMT Asian Infrastructure Coming Back Online We're currently in the process of bringing our Asian servers back online, we may only bring one server back initially. May 13th 2025 at 4:21 PM GMT Ongoing Asian Service Degradation Customers in Asia will face increased latency from our Website, Dashboard and API due to a network fault affecting our servers in the region, until this is resolved we have diverted Asian traffic to our European network of servers. April 27th - May 13th 2025 Statistics Issue Resolved Customer statistics have now been processed and should show accurately within customer dashboards. January 17th 2025 at 2:09 PM GMT Statistics Not Processing We're currently processing a backlog of customer statistics due to an issue earlier in the day that meant this service was halted. However statistics are still being recorded and will show up within customer dashboards later today once processing resumes. January 17th 2025 at 11:50 AM GMT Back Last update: 3rd of July 2026 3rd of July 2026 Corrected an issue where the status page would fail to load if accessed from our Pluto server due to a misconfiguration in the webservers hostname list. 27th of June 2026 Corrected an issue where users would be presented with a 500 server error when accessing the status page from its legacy URL which was in use prior to October 2024. 16th of August 2025 Altered the way time is displayed on status pips to show either a 24-hour format or a 12-hour format with AM/PM dependant on the locality of the system loading the page. 9th of May 2025 Added a new current incidents and past incidents section to the page to showcase specific incidents that resulted in a hand-written explanation of service disruption or degradation. 30th of October 2024 Altered the status pills to show a different shade of green if any events occured, making it easier to notice events at a glance. 1st of October 2024 The entire status page was completely redesigned with events and hourly history reports of each service and server node. 10th of November 2021 The page theme was updated to our new Glass theme for both light and dark modes. 23rd of December 2020 Split up the cluster nodes into regions due to us enabling our first North American node. 31st of July 2020 Improved usage of the page on smaller screen devices and especially on touch screen devices by disabling some hover page mechanics. Updated the Application Programming Interface backend status check to utilise more of our v2 API features for increased status precision. 4th of May 2019 Broke out the Statistics status information into Receiver and Processor entries due to them being physically seperate. The processor is sometimes taken offline for maintenance while the receiver is never wilfully taken offline. 5th of December 2018 Altered the table design to use the same apperance as our threats and dashboard stats pages. 28th of September 2018 Improved Cluster Node statuses with more detailed information. 1st of November 2017 A completely brand new status page was created with per service status indicators.