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Features Creator Platform Advanced AI Integrations Dashboards and reporting No-code innovation Enterprise-ready Feature Knowledge Management Eliminate confusion. Find answers fast. Employee Portal Empower employees to self serve AI Assistant Provide a personal HR helper Journeys Make every moment rewarding HR Case Management Deliver intuitive, streamlined support Solutions Team HR IT Security and Privacy Enterprise architecture Use case HR Service Delivery HRSD from an employee's point of view Employee Experience EX - Finally made simple Onboarding Employee onboarding that outlasts day one Artificial Intelligence AI-Native HR. Human-First results HR Help Desk AI-powered. Built around your people Digital Transformation Powered by People-first tech Resources Learn About us Customer stories Guides Blog Events Support Help center Partners Grow Careers Applaud Academy Pricing Security & Privacy at Applaud Applaud is the HR Service Delivery (HRSD) enterprise platform built entirely around the employee. Our security, privacy and availability posture has to match (and often exceed) the standards found in the world’s toughest, most-regulated industries. Enterprise-grade protection for a more human world of work ← Swipe → Zero-Trust Foundations Every customer sits behind our VPC in their own database, encrypted with AES-256, and managed under strict least-privilege access controls. Isolated dev/UAT/ prod pipelines keep changes safe. Data Residency Choice Choose EU (Frankfurt) or US (Oregon). All backups, logs and AI workloads stay inside that region. Trustworthy Gen AI Powered by AWS Bedrock (Claude). No customer data is ever used to train models. All prompts and completions are fully audited while Bedrock stores none. Enterprise Identity & Access SSO with Microsoft Entra, Okta, Ping & any SAML/JWT. SCIM provisioning, SMS/biometric 2FA and row/field-level RBAC keep the right eyes on the right data. Uptime & Defence 99.6 % SLA backed by multi-region replication, AWS WAF + CloudWatch, monthly patching and rapid zero-day response. 24/6 Global Support Follow-the-sun service desk, 24/6 urgent coverage, named CSMs and a live status site keep you informed and protected. Trusted by 100s of enterprise customers with a complex, global HR Why security teams trust Applaud Certified Secure ISO 27001/17/18/27701 & GDPR aligned. Independent audits every year confirm our controls meet or exceed global standards; detailed reports available under NDA. Isolated Architecture VPC, per-tenant databases and isolated dev/UAT/prod. Dev, UAT and Production tenants are separated end-to-end; promote changes with one click, never risking live data. Auditable AI Powered by AWS Bedrock with zero data training. Every AI prompt and response is written to your audit log while Bedrock and model providers receive no data to store or reuse. Global Certifications and Alignment Compliance frameworks, we meet or exceed. The international gold standard for building and running an Information Security Management System (ISMS). Our annual audits prove we govern risk, access, encryption and incident response to the same level banks and governments expect. A cloud-specific extension to 27001 that maps shared-responsibility controls between SaaS providers and customers. Certification confirms our AWS hardening, change management and tenant isolation meet industry best practice. Focuses on protecting personally identifiable information (PII) in public clouds. It validates our encryption, breach-notification and data-subject-rights processes around your employee data. Adds a Privacy Information Management System (PIMS) layer to ISO 27001/02, covering consent, retention, deletion and third-party processing. Certification shows our privacy governance is as mature as our security. We act as your data processor under a robust Data Processing Addendum, offer EU data residency, honor all data-subject rights, and vet every sub-processor for effortless compliance with Europe’s toughest privacy law. Built-in DSAR workflows, opt-out mechanisms, and immutable audit trails help you satisfy California’s consumer-privacy requirements without extra tools or middleware. Need the full Infosec Pack? Ask your Applaud sales contact for our detailed architecture diagrams, ISO reports and security detail - delivered under NDA in minutes. Backed by G2 customer reviews The #1 Enterprise HR Service Delivery Software on G2 75%Productivity increase 95,000Happy users 0Training required “Applaud’s cutting-edge mobile and desktop interfaces are a refreshing user-friendly change that encourages our associates to engage with their own data.” Robert Reiling, National Director EBS Systems and BI Advantage Solutions Read the case study 1Legacy system retired 100%Adoption 90%Satisfaction rate “Applaud’s solution has been an instrumental part of the HR Transformation journey that we are undergoing throughout the whole Ministry. We are on track to achieve our objectives and create frictionless experiences for all of our employees.” Ramy Rajab Zein, General Supervisor of the General Administration of Application Solutions Ministry of Environment, Water and Agriculture (MEWA) Read the case study 367%Self-service usage 600%More job applications 1000%Rise in platform activity "Applaud have helped to transform our People Services. Since the Applaud implementation, the enhanced experience continues to prompt positive feedback from our staff and ROI has been delivered to our organization." Jackie Noorden, People Operations Director National Trust Read the case study 100% Adoption achieved 6-Month Satisfaction surge 1Unified experience “Applaud’s powerful workflows and customization features have allowed us to transform Oracle E-Business Suite to suit the complex needs of our business. Its easy-to-use functionality has been a breath of fresh air as new users only have to be shown the platform once. It’s so easy we never have to explain it again.” IS&T Unit Head Applications. Allseas Read the case study £1 millionSaved 15,000 Employees live 33%Offboarding spend saved “This project has been so successful that they are now expanding and investing in more of Applaud’s offerings in order to maximize the benefits associated with the implementation.” Ivan Harding, CEO and Co-founder Applaud Read the case study Read the case study Give every employee the HR tech they deserve HR Case Management Every case solved at AI speed Learn more Employee Portal Your world of work, finally in one place Learn more Journeys Brilliant from hello to farewell Learn more Knowledge Management Knowledge that keeps up with your people Learn more AI Assistant HR answers with a human heartbeat Learn more Creator Platform Create without code, innovate without limits Learn more Products Knowledge Management Ai Assistant HR Case Management Employee Portal Journeys Creator Platform Use case By team Next steps Learn Support Grow Creating HR service delivery tech from an employee point-of-view, Applaud puts the employee at the center of their everyday world of work, with direct access and personalized control, helping HR do more for their people. 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