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Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Production Environment Operational api.zenqms.com Operational app.zenqms.com Operational ds.zenqms.com Operational locklizard.zenqms.com Operational reports.zenqms.com Operational sso.zenqms.com Operational static.zenqms.com Operational Daily Digest Email Service Operational Account Backup Service Operational public-api.zenqms.com Operational prod1.zensign.co Operational Sandbox Environment Operational sandbox.zenqms.com Operational public-api-sandbox.zenqms.com Operational Amazon Web Services (AWS) Operational AWS ec2-us-east-1 Operational AWS elasticache-us-east-1 Operational AWS elb-us-east-1 Operational AWS rds-us-east-1 Operational AWS ses-us-east-1 Operational AWS s3-us-west-1 Operational AWS s3-us-standard Operational AWS fargate-us-east-1 Operational AWS ecs-us-east-1 Operational AWS cloudsearch-us-east-1 Operational AWS elasticsearch-us-east-1 Operational AWS route53 Operational AWS lambda-us-east-1 Operational AWS sqs-us-east-1 Operational Helpdesk & Other Third-party Systems Operational Support - Training Videos Operational Support - Knowledge Base & Tickets Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 6, 2026 No incidents reported today. Oct 5, 2026 No incidents reported. Oct 4, 2026 No incidents reported. Oct 3, 2026 32.0.0 Release - PRODUCTION environment Completed - The scheduled maintenance has been completed. Oct 3, 13:07 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 3, 11:00 UTC Update - The deployment schedule for 32.0.0 release in PRODUCTION was updated and will now occur on 03-OCT-2026 at 7:00 AM EDT / 11:00 AM UTC. Brief, intermittent performance fluctuations may occur during this window. There will be no downtime. A minor scope change was performed: 2 new bug fixes were added to the release. The release documentation was updated to reflect this change. Please visit support.zenqms.com for the release notes. Sep 15, 05:30 UTC Scheduled - 32.0.0 Release on PRODUCTION environment is scheduled for 30-SEP-2026 9:00 PM EDT / 1:00 AM UTC (following day 01-OCT-2026). There will be no downtime. As with any release, users may experience brief, intermittent performance fluctuations during the deployment window. No action is required, and normal performance is expected to resume shortly after the deployment completes. Please visit support.zenqms.com for the release notes. Aug 19, 14:36 UTC Oct 2, 2026 32.0.0 Release - SANDBOX environment Completed - The scheduled maintenance has been completed. Oct 2, 04:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 1, 12:00 UTC Update - The deployment schedule for 32.0.0 release in SANDBOX was updated and will now occur on 01-OCT-2026 at 8:00 AM EDT / 12:00 PM UTC. Brief, intermittent performance fluctuations may occur during this window. There will be no downtime. A minor scope change was performed: 2 new bug fixes were added to the release. The release documentation was updated to reflect this change. Please visit support.zenqms.com for the release notes. Sep 15, 05:28 UTC Scheduled - 32.0.0 Release on SANDBOX environment is scheduled for 29-SEP-2026 at 8 am EDT / 12 pm UTC. There will be no downtime. As with any release, users may experience brief, intermittent performance fluctuations during the deployment window. No action is required, and normal performance is expected to resume shortly after the deployment completes. Please visit support.zenqms.com for the release notes. Aug 19, 14:33 UTC Oct 1, 2026 Sep 30, 2026 No incidents reported. Sep 29, 2026 No incidents reported. Sep 28, 2026 No incidents reported. Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 No incidents reported. Sep 24, 2026 No incidents reported. Sep 23, 2026 No incidents reported. Sep 22, 2026 GDPR Updated Sub-Processor List SEP-2026 Completed - ZenQMS has updated its sub-processor list as it relates to GDPR. You can find the changes within the GDPR document (Doc ID 220328) in the auditor share account Sep 22, 14:12 UTC Scheduled - ZenQMS has updated its sub-processor list as it relates to GDPR. You can find the changes within the GDPR document (Doc ID 220328) in the auditor share account Sep 22, 14:11 UTC Incident History Powered by Atlassian Statuspage