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Data Processing Agreement Download our Data Processing Agreement (DPA) template or request a signed version to ensure compliance with UK GDPR, EU GDPR, and the Data Protection Act 2018. A Data Processing Agreement (DPA) is a legal contract between HeySummit (as Data Processor) and our customers (as Data Controller) that outlines how personal data is processed, stored, and protected when using our services. This agreement is essential for UK GDPR, EU GDPR, and Data Protection Act 2018 compliance and ensures that both parties understand their responsibilities regarding data protection. What is a Data Processing Agreement? A DPA is a legally binding document that defines: The scope and purpose of data processing The categories of personal data being processed The rights and obligations of both the data controller (you) and data processor (HeySummit) Security measures and data protection protocols Procedures for data breaches and incident response Terms for data retention and deletion Who needs a Data Processing Agreement? If you are using HeySummit to process personal data of UK or EU residents, or if your organization is subject to GDPR or similar data protection regulations, you will need a DPA in place. This includes: Organizations hosting events that collect attendee personal data Companies using HeySummit for marketing or lead generation purposes Educational institutions managing student or participant data Any entity that acts as a data controller when using our services Data Processing and Subprocessors Our DPA covers the processing of personal data including names, email addresses, IP addresses, event registration data, usage data, and support queries for data subjects such as event attendees, speakers, organisers, and team members. The agreement also includes transparency about our trusted subprocessors: Amazon Web Services (AWS) – Infrastructure and hosting services Stripe – Payment processing services Intercom – Customer support communications platform The list of subprocessors may be updated from time to time. Customers will be notified where legally required. Download Our DPA Template We provide a comprehensive DPA template that covers all essential aspects of data processing when using HeySummit services, including virtual events, attendee registration, ticketing, content delivery, support, and analytics. This template has been designed to meet UK GDPR, EU GDPR, and international data protection standards, and includes provisions for international data transfers under Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework (DPF). DPA Template Download Download our standard Data Processing Agreement template that you can customize for your organization's specific needs. Download DPA Template (PDF) Request a Signed Data Processing Agreement If you require a fully executed DPA signed by HeySummit, we can provide this service. A signed DPA provides additional legal certainty and may be required by your organization's compliance policies or legal requirements. Request a Signed DPA To request a signed Data Processing Agreement, please contact our legal team with the following information: Your organization's legal name and address Your HeySummit account details Email Legal [email protected] Legal Framework and Execution Our DPA is governed by the laws of England and Wales. The agreement becomes effective upon acceptance of our Terms and Conditions, providing immediate legal protection for your data processing activities. Processing Timeline We aim to process all DPA requests within 5-7 business days. Our legal team will typically contact you within 1 business day to confirm receipt of your request and provide an estimated timeline. Questions and Support If you have any questions about our Data Processing Agreement, data protection practices, or need assistance with GDPR compliance, please don't hesitate to contact us: Email: [email protected] Subject line: "DPA Inquiry - [Your Organization Name]" For general support questions, please contact our support team. Important: This page provides general information about Data Processing Agreements. For specific legal advice regarding your organization's data protection obligations, please consult with your legal counsel or a qualified data protection professional. Start Building Your Thriving Community Join thousands of creators and educators using HeySummit to host impactful events and grow their audience. Start your free trial today, no credit card required. Start Free TrialView Demo