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Security through total control Learn more about how we put security, confidentiality and compliance at the heart of our services to ensure your data is protected. Your data. Under your control. Always. At Infomaniak, we control the entire chain of our solutions. This is the only way to guarantee that your data truly remains yours. Marc Oehler CEO of Infomaniak Complete technological independence Everything is developed and managed in-house. From infrastructure to software and interfaces, we control every link in the chain. No hidden dependencies, no backdoors and consistently attractive prices. Learn more Open source, transparent and resilient We believe that ethical digital technology is based on transparency. That's why we are increasingly opening up components of our services to open source. You can examine, verify and contribute to improving our code. And the more we grow, the further we can go in this process of openness. Learn more Total sovereignty At Infomaniak, everything is located in the heart of Europe: our employees, our data centers, our infrastructure, and our software. This unique model allows us to meet the most stringent requirements in terms of security, compliance and the processing of sensitive data. Learn more Data ownership Your data remains your data. We don't access it. We don't use it. We will never sell it. You retain complete control. Learn more A single legal framework that protects your data Infomaniak is an independent Swiss company controlled by its employees. In addition, your data is protected by a strict legal framework (GDPR, FADP) and is safe from extraterritorial laws such as the Cloud Act. Learn more Infomaniak security models Security is at the heart of everything we do. Because we control every step of our solutions, we guarantee the confidentiality, integrity and availability of your data, without any external dependencies. kDrive kDrive allows you to store and share your files with encryption at rest and in transit. Hosted in Switzerland, its triple storage ensures security, resilience and a high level of availability. Infomaniak Mail Our Mail Service encrypts your sensitive emails with OpenPGP and ECC, integrates SPF, DKIM, DMARC, anti-spam and antivirus, and backs up data in two data centers in Switzerland. kChat kChat encrypts all communications in transit and at rest. Hosted in Switzerland, it protects your data and your teams from leaks and phishing attacks. Swiss Backup With Acronis, Swiss Backup encrypts and backs up your data in Swiss data centers with ISO 27001 certification, geographic redundancy and guaranteed confidentiality. SwissTransfer SwissTransfer encrypts your files in transit and at rest, with password protection, download limits and automatic deletion. Hosted in Switzerland, it ensures simple and secure file transfers. kMeet kMeet encrypts your video conferences from end to end, without any installation required. Your communications are protected and your recordings are stored securely in kDrive. kPaste kPaste allows you to share sensitive information (passwords, codes, usernames, etc.) with end-to-end encryption and temporary links, ensuring maximum security. Mobile and desktop apps Our open-source applications use native device encryption to ensure the local security and confidentiality of your data. Everything you need to simplify your compliance Data protection in Switzerland and the EU Infomaniak complies with the GDPR and the FADP (Swiss Federal Act on Data Protection to ensure the protection of your personal data. As a subcontractor for the data you host with us, we provide a Data Processing Agreement (DPA) that complies with the Swiss FADP and the European GDPR. View the DPA Security culture and vulnerability management ISO 27001 certification validates our Information Security Management System (ISMS). It guarantees that we assess and address every risk, implement thorough security controls and continuously improve our internal processes to maintain the highest standards. Learn more FINMA compliance Infomaniak provides detailed mapping in accordance with FINMA Circular 2018/3 to help banks, insurers and traders meet their outsourcing obligations. This document specifies our commitments in terms of control, auditing, data sovereignty and operational security, facilitating compliance. Learn more Safety Insurance Plan (SIP) The PAS formalises our commitments regarding Information System Security (ISS). It describes the organisational, technical, and physical measures implemented to ensure data availability, integrity and confidentiality. This plan reflects our ongoing commitment to anticipating risks and applying the most stringent standards. Learn more QSIEE policy Our QSIEE policy aims to ensure data availability, integrity and confidentiality at all levels of the organisation, while incorporating ambitious commitments to environmental performance, energy efficiency and service quality. It is based on a proactive approach to risk management, a strict regulatory framework and ongoing management involvement with a view to sustainably strengthening the resilience of our systems, customer satisfaction and our positive impact on the environment. Learn more Statement of Applicability (SoA) In accordance with the ISO/IEC 27001 standard, our Statement of Applicability (SoA) formalises all the security controls implemented to protect your data and ensure the continuity of our services. It reflects our commitment to information security governance with a structured approach: risk identification, implementation of appropriate measures and regular monitoring through internal and external audits. Learn more Controlled, responsive and transparent security Infomaniak applies rigorous incident and vulnerability management processes to protect its infrastructure. In the event of a problem, a rapid response is triggered and customers are informed in a transparent manner via our status page. Proactive management of security incidents Continuous vulnerability management Trust is built together At Infomaniak, security is based on transparency and collaboration. We work hand in hand with the cybersecurity community to identify, report and fix every vulnerability. Report any security incidents Report any security incidents If you notice a problem, such as spam, illegal content, an attack, or misuse of a service, you can report it directly via our dedicated, secure form. Help us ensure a safer Internet We analyse each alert quickly and in accordance with Swiss and European laws. Your report helps strengthen the reliability of our systems and keep the internet secure. Report a problem Help build a more secure cloud Receive a reward for each reported vulnerability At Infomaniak, security is a shared responsibility. Our bug bounty programme rewards any vulnerabilities discovered, so that together we can build a secure, ethical cloud. Work with a transparent company Committed to ethical, sovereign and sustainable digital technology, Infomaniak works with the global community of security researchers to protect its users' data. Join our Bug Bounty programme 5 reasons to choose Infomaniak Maximum security Data centers 100% controlled in Switzerland, systematic encryption of stored data, regular audits and compliance with the most demanding standards. Security is at the heart of our business. Data sovereignty Your data remains in Switzerland, protected by Swiss and European law, and beyond the reach of extraterritorial laws. Human and local support Specialists based in Geneva and Zurich who are available and responsive and who truly understand your needs. Ecology, without compromise 100% renewable energy. 200% carbon offset. Reuse of heat. Locally produced solar energy. And more! Complete transparency Our services are developed and operated in Switzerland. No dependence: everything is clear, verifiable and under control. Bertrand Toussaint / Sales Manager Protect your business with a sovereign, 100% Swiss infrastructure Discover how our sovereign solutions can protect your data, simplify compliance and strengthen your organisation's digital trust. Contact our sales team