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Privacy Notice
Last updated: September 2026
This notice explains how Givemefive SRL ("Givemefive", "we") collects and uses personal data when you visit our website, talk to us, use our platform, or open an interactive offer built with our platform. We keep it short and specific. If something is unclear, write to us.
1. Who we are
Givemefive SRL, Rue de Bourgogne 73, 1190 Brussels, Belgium, company number BE 1032.500.068, is the controller of the personal data described in this notice.
Contact for any privacy question or request: privacy@getgivemefive.com. We have not appointed a data protection officer, as we are not required to.
2. When we act for our customers
Our customers use the Givemefive platform to build pricing and send offers to their own clients and prospects. The contact details, offers and offer-opening data they store in the platform are processed by Givemefive on their behalf, as a processor. For that data, the company that uses Givemefive (for example, the company that sent you an offer) is the controller. Please contact that company to exercise your rights; we will help them answer you.
The rest of this notice covers the data for which Givemefive is the controller.
3. What we collect, why, and on what legal basis
Situation Data Purpose Legal basis
You are a customer or prospect Name, job title, company, professional email and phone, exchanges with us, meeting notes, contract and order details Answer your requests, prepare and follow up offers, manage the contract and the relationship Contract (art. 6.1.b GDPR) or our legitimate interest in developing our B2B business (art. 6.1.f)
You are a customer (billing) Billing contact, company details, VAT number, invoices, payment status Invoicing, payment, accounting Contract and legal obligations (art. 6.1.b and 6.1.c)
You receive our newsletters or event invitations Name, professional email, company, how you interact with our emails Send you relevant content about packaging and pricing, invite you to events and webinars Our legitimate interest in B2B marketing (art. 6.1.f), or your consent where required. You can unsubscribe at any time.
You register for an event or webinar Name, professional email, company, job title, attendance Organise the event and follow up. If the event is co-organised with a partner, the partner is named on the registration page and receives your registration data. Your registration (art. 6.1.b) and our legitimate interest (art. 6.1.f)
You attend a recorded training or workshop session Name, image, voice and contributions during the session Give the company that ordered the session a recording for its internal training Our legitimate interest and that of our customer (art. 6.1.f). You are informed of the recording in the invitation and at the start of the session.
You use the Givemefive platform Name, professional email, login data, workspace, IP address, security logs Give you access, secure the platform, provide support Our legitimate interest in providing and securing the service your employer has subscribed to (art. 6.1.f)
You use the platform or open an interactive offer, and accept analytics Pages viewed, features used, clicks, device and browser, IP address, session recordings (input fields, emails, prices and contact details are masked) Understand how the product is used and fix usability issues Your consent (art. 6.1.a and ePrivacy rules), given through our cookie banner. You can withdraw it at any time.
You visit our website Website forms: newsletter sign-up (professional email), private workshop request (professional email, company, your question), feedback form (your message and the page you were on), account forms (email, password), access forms for gated content (email, password or access code). Cookies and tracking tools loaded on the website: Google Analytics (measurement ID G-QTQLCTS6QS), HubSpot (meeting booking and the registration form embedded on our workshop page). Technical data needed to display the website (IP address, browser type) and local storage used to remember your language, your favourites and your progress. Answer your request, measure website audience Your request (art. 6.1.b) and your consent for non-essential cookies (art. 6.1.a)
Situation
You are a customer or prospect
Data
Name, job title, company, professional email and phone, exchanges with us, meeting notes, contract and order details
Purpose
Answer your requests, prepare and follow up offers, manage the contract and the relationship
Legal basis
Contract (art. 6.1.b GDPR) or our legitimate interest in developing our B2B business (art. 6.1.f)
Situation
You are a customer (billing)
Data
Billing contact, company details, VAT number, invoices, payment status
Purpose
Invoicing, payment, accounting
Legal basis
Contract and legal obligations (art. 6.1.b and 6.1.c)
Situation
You receive our newsletters or event invitations
Data
Name, professional email, company, how you interact with our emails
Purpose
Send you relevant content about packaging and pricing, invite you to events and webinars
Legal basis
Our legitimate interest in B2B marketing (art. 6.1.f), or your consent where required. You can unsubscribe at any time.
Situation
You register for an event or webinar
Data
Name, professional email, company, job title, attendance
Purpose
Organise the event and follow up. If the event is co-organised with a partner, the partner is named on the registration page and receives your registration data.
Legal basis
Your registration (art. 6.1.b) and our legitimate interest (art. 6.1.f)
Situation
You attend a recorded training or workshop session
Data
Name, image, voice and contributions during the session
Purpose
Give the company that ordered the session a recording for its internal training
Legal basis
Our legitimate interest and that of our customer (art. 6.1.f). You are informed of the recording in the invitation and at the start of the session.
Situation
You use the Givemefive platform
Data
Name, professional email, login data, workspace, IP address, security logs
Purpose
Give you access, secure the platform, provide support
Legal basis
Our legitimate interest in providing and securing the service your employer has subscribed to (art. 6.1.f)
Situation
You use the platform or open an interactive offer, and accept analytics
Data
Pages viewed, features used, clicks, device and browser, IP address, session recordings (input fields, emails, prices and contact details are masked)
Purpose
Understand how the product is used and fix usability issues
Legal basis
Your consent (art. 6.1.a and ePrivacy rules), given through our cookie banner. You can withdraw it at any time.
Situation
You visit our website
Data
Website forms: newsletter sign-up (professional email), private workshop request (professional email, company, your question), feedback form (your message and the page you were on), account forms (email, password), access forms for gated content (email, password or access code). Cookies and tracking tools loaded on the website: Google Analytics (measurement ID G-QTQLCTS6QS), HubSpot (meeting booking and the registration form embedded on our workshop page). Technical data needed to display the website (IP address, browser type) and local storage used to remember your language, your favourites and your progress.
Purpose
Answer your request, measure website audience
Legal basis
Your request (art. 6.1.b) and your consent for non-essential cookies (art. 6.1.a)
We do not use your data for automated decisions that have legal or similarly significant effects on you, and we do not sell personal data.
4. Who receives your data
Only the Givemefive team (two founders) and the service providers we use to run our business, each bound by a contract that protects your data:
Hosting and platform: Amazon Web Services (EU, Paris), including our self-hosted session replay tool (OpenReplay).
Product analytics: Twilio Segment (United States) and Amplitude (EU data centre, Germany), only if you have accepted analytics.
CRM, email and collaboration: HubSpot, Google Workspace, Slack and ClickUp.
Billing: Stripe.
AI tools: Anthropic, used by our team for internal work. The AI features of the platform itself do not receive personal data.
Event partners: for co-organised events, as stated on the registration page.
We may also disclose data to public authorities or courts when the law requires it, or to defend our rights.
5. Transfers outside the European Union
Some of the providers listed above are based in the United States or may access data from there. When this happens, the transfer is covered by the EU-U.S. Data Privacy Framework, where the provider is certified, or by the Standard Contractual Clauses adopted by the European Commission. You can ask us for more information on these safeguards.
6. How long we keep your data
Data Retention
Prospects with no active relationship 3 years after our last exchange, then deleted
Customers: contract and relationship data For the duration of the contract, then up to 10 years for accounting obligations and the defence of our rights
Invoices and accounting records 10 years, as required by Belgian law
Newsletter and marketing data Until you unsubscribe, then only kept on a suppression list so we do not contact you again
Event registrations 3 years after the event
Training and workshop recordings 12 months after the session
Platform account data For the duration of the customer's contract, then deleted with the customer's workspace
Security logs Up to 12 months
Product analytics and session recordings Up to 12 months
Data
Prospects with no active relationship
Retention
3 years after our last exchange, then deleted
Data
Customers: contract and relationship data
Retention
For the duration of the contract, then up to 10 years for accounting obligations and the defence of our rights
Data
Invoices and accounting records
Retention
10 years, as required by Belgian law
Data
Newsletter and marketing data
Retention
Until you unsubscribe, then only kept on a suppression list so we do not contact you again
Data
Event registrations
Retention
3 years after the event
Data
Training and workshop recordings
Retention
12 months after the session
Data
Platform account data
Retention
For the duration of the customer's contract, then deleted with the customer's workspace
Data
Security logs
Retention
Up to 12 months
Data
Product analytics and session recordings
Retention
Up to 12 months
7. How we protect your data
Platform data is hosted by AWS in Paris and encrypted in transit and at rest. Access to production is restricted to our CTO and protected by multi-factor authentication. Our full technical and organisational measures are available to customers on request.
8. Your rights
You can ask us to access, correct or delete your data, to restrict or object to its use, and to receive it in a portable format. You can object at any time to the use of your data for marketing, and withdraw your consent at any time, without affecting what was done before. Write to privacy@getgivemefive.com. We answer within one month.
If you think we are not handling your data correctly, you can complain to the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit), Rue de la Presse 35, 1000 Brussels, www.autoriteprotectiondonnees.be. We would appreciate the chance to fix things with you first.
9. Changes to this notice
We update this notice when our practices change. The date at the top shows the latest version. If a change significantly affects you, we will let you know by email or on the platform.