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Sub-processors List Last updated July 15, 2026 Datarails engages the following sub-processors in connection with the provision of its Services. These sub-processors may process Customer Personal Data on Datarails’ behalf, as described below. For more information about Datarails’ processing of personal data, please refer to Datarails’ Data Processing Agreement. Vendor Description of Processing Type of Data Processed Location Sub-processors’ Measures of Safeguarding Personal Data Microsoft Azure (including OpenAI Azure) Infrastructure, hosting, and AI-powered product features. User Content United States, Canada and UK https://learn.microsoft.com/en-us/azure/security/ MongoAtlas Database hosting for application data and AI conversation sessions User Sessions United States, Canada and UK (Determined by Azure location) https://www.mongodb.com/trust Cloudflare DNS routing, network optimization, and DDoS edge security. Web Traffic Data and firewall Worldwide, automatically managed by geo location https://www.cloudflare.com/trust-hub/ Descope Identity and access management, user authentication, single sign-on (SSO), and multi-factor authentication (MFA). Customer Users’ email addresses, authentication credentials, and region attribute. United States https://trust.descope.com/ OpenAI AI-powered data analysis, prompt responses, and text generation. User Content and User Metadata United States https://openai.com/security-and-privacy/ Mixpanel Product usage analytics and user behavior tracking. User product-usage events, user profiles (email, name, last login), and device/click metadata EU https://mixpanel.com/legal/security/ Zendesk Customer support ticket management, customer communications, issue tracking, and support request handling. Customer Users’ contact information, support requests, communications, attachments, Customer Content voluntarily submitted through support interactions, and related metadata. EEA (Frankfurt) https://www.zendesk.com/trust-center/ Workato Workflow automation and integration between Customer systems and the Datarails platform. User Content contained in Customer systems that is processed as part of configured integrations. United States https://www.workato.com/legal/security Quarterzip AI-powered customer onboarding, user adoption, customer engagement, and post-sales guidance. Customer Users’ contact information (e.g., name and email), onboarding interactions, AI conversations, communications, and related metadata. United States https://trust.quarterzip.ai/ Twilio (SendGrid) Email delivery and inbound email processing for customer communications and integrations. Customer communications, email content, attachments (where applicable), sender and recipient email addresses, and related metadata. United States, Europe https://www.twilio.com/en-us/security TrustNet Managed Security Operations Center (SOC) logs and threat monitoring. Security event logs, system access tracks, and user IP addresses United States, Canada and UK (Determined by Azure location) https://trustnetinc.com/privacy/ Groundcover Observability system (logs, metrics, traces) System logs, execution traces, and cluster performance metrics United States (Datarails subscription) https://trust.groundcover.com/ In addition to the sub-processors listed above, the following entities are affiliated entities of Datarails, and may also function as sub-processors: Entity Name Entity Country Datarails Inc. United States Datarails Ltd. Israel