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Subscribe to UpdatesSubscribe All Systems Operational About This Site Retreaver is architected for High Availability. Through a multi-az setup in AWS we ensure our service is always online and responsive. Uptime over the past 90 days. View historical uptime. Site/Account Portal Operational API Operational Call Handling Operational Real Time Bidding Operational Webhooks Operational Background Jobs Operational Reporting Operational Twilio Incoming Phone Calls Operational Twilio Incoming SIP Calls Operational Twilio Outgoing Phone Calls Operational Twilio Outgoing SIP Calls Operational Stripe Payments Operational AI features Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 6, 2026 No incidents reported today. Oct 5, 2026 No incidents reported. Oct 4, 2026 No incidents reported. Oct 3, 2026 No incidents reported. Oct 2, 2026 No incidents reported. Oct 1, 2026 No incidents reported. Sep 30, 2026 No incidents reported. Sep 29, 2026 Users are seeing degraded performance of RTB Postmortem - Read details Sep 29, 08:14 EDT Resolved - RTB is now Operational Sep 29, 08:13 EDT Identified - Our developers have found the problem and are working on resolving it. Sep 29, 08:07 EDT Investigating - A small subset of users are seeing errors when making RTB requests Sep 29, 08:03 EDT Sep 28, 2026 Database maintenance Completed - The scheduled maintenance has been completed. Sep 28, 02:05 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 26, 02:03 EDT Scheduled - We will be restarting databases instances in order to activate necessary configuration changes. We expect very brief downtime of all Retreaver services. This maintenance period has been chosen due to historically low traffic in order to reduce impact on customers. Sep 26, 02:01 EDT Sep 27, 2026 No incidents reported. Sep 26, 2026 Sep 25, 2026 No incidents reported. Sep 24, 2026 No incidents reported. Sep 23, 2026 RTB reporting timeouts Resolved - At 21:00 UTC, a percentage of RTB traffic began returning timeouts. Overall traffic volume was unaffected, though some publishers may have received timeout responses during the incident. The issue was fully resolved by 22:30 UTC. Sep 23, 19:13 EDT Sep 22, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage