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Skip to navigationSkip to main content Knots GmbH Knots is an AI-powered workflow orchestration platform for customer service and operations teams. Knots connects your existing tools and runs complex business processes end to end, understanding requests, extracting information from emails, documents and attachments, applying your rules, and completing work across systems without manual intervention. Built for real-world complexity, Knots handles the edge cases and messy inputs that traditional automations break on. A Zendesk Premier Partner with experience across 300+ projects, Knots is headquartered in Berlin, Germany and serves teams across e-commerce, financial services, insurance, and beyond. security@knots.io Privacy PolicyOpens in new tab Subprocessors Microsoft Azure • LLM processing for workflow automation EU (Frankfurt) Google Cloud • AI and OCR processing (Vertex AI, Document AI) for workflow automation EU multi-region AWS • Cloud hosting and storage EU (Frankfurt, eu-central-1) HubSpot • Sales 1-4 of 4 results Showresults per page All subprocessors Microsoft Azure LLM processing for workflow automation EU (Frankfurt) azure.com Google Cloud AI and OCR processing (Vertex AI, Document AI) for workflow automation EU multi-region cloud.google.com AWS Cloud hosting and storage EU (Frankfurt, eu-central-1) aws.com HubSpot Sales