Snapshot 52564
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59+01:00",
"months": [
{
"incidents": [],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "ktgfjflwqtqr",
"impact": "critical",
"message": "This incident has been resolved. The outage was caused by an issue in a routine deployment.",
"name": "Registration unavailable",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:40\u003c/var\u003e - \u003cvar data-var='time'\u003e11:45\u003c/var\u003e CEST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00+02:00",
"time_zone": "Paris"
},
{
"end_time": "2026-07-31T23:59:59+02:00",
"months": [
{
"incidents": [],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "pw2c39v7w9gm",
"impact": "major",
"message": "Thank you for your patience while we monitored the platform and confirmed that the issue was fully resolved.",
"name": "Registration form instability",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e21:20\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e CEST"
},
{
"code": "srs95mj8nzhq",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Registration forms unavailable",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:34\u003c/var\u003e - \u003cvar data-var='time'\u003e13:57\u003c/var\u003e CEST"
},
{
"code": "qy1wxrdp662w",
"impact": "none",
"message": "On June 23, some customers intermittently experienced issues loading the registration page from the landing page. Some customers paying with Vipps on mobile were shown an error page after completing payment. Payments were processed and tickets were delivered as normal.\n\nThe issue was caused by an incorrect configuration that unintentionally affected our services. The configuration was adjusted on June 23 to resolve the immediate issue, and we are implementing a permanent fix to prevent this from recurring.\n\nThis update is posted retroactively as part of our post-incident review. We apologize for the inconvenience.",
"name": "Intermittent issues loading registration page and post-payment confirmation",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e CEST"
},
{
"code": "fgnsyvz30f28",
"impact": "critical",
"message": "The issue affecting payment processing has been resolved, and payments are now being processed normally again.\n\nThank you for your patience while we addressed this incident.",
"name": "Payment processing issues",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e10:22\u003c/var\u003e - \u003cvar data-var='time'\u003e10:38\u003c/var\u003e CEST"
},
{
"code": "31r4x257nx0j",
"impact": "none",
"message": "We experienced an API outage affecting multiple parts of the Checkin platform. During the incident, customers may have encountered errors or unavailable functionality across event management, registrations, payments, and integrations.\n\nThe outage lasted for approximately 5 minutes before service was restored.\n\nAll services are now operating normally, and no further impact is expected.\n\nScope: Most Checkin services were affected during the incident. All affected services have since been restored.",
"name": "API outage affecting multiple services",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:20\u003c/var\u003e - \u003cvar data-var='time'\u003e11:20\u003c/var\u003e CEST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "sszwck804nlp",
"impact": "major",
"message": "This incident has been resolved",
"name": "Card payment issues",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:33\u003c/var\u003e - \u003cvar data-var='time'\u003e16:15\u003c/var\u003e CEST"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00+02:00",
"time_zone": "Paris"
},
{
"end_time": "2026-04-30T23:59:59+02:00",
"months": [
{
"incidents": [],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "l06rcs4fq31b",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Delays with attendee refunds at our payment provider",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:22\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:55\u003c/var\u003e CET"
},
{
"code": "kqh6ls15f0rg",
"impact": "minor",
"message": "The issue affecting participant refunds has now been resolved, and all pending refunds have been processed.\n\nThe issue affected refunds for card payments where the refund was initiated on or after February 26 for payments originally made before that date.\n\nPlease note that it may take a few days before the refunded amount appears on the participant’s card, depending on bank processing times.\n\nWe apologize for the inconvenience and appreciate your patience.",
"name": "Delays in participant refund processing",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:39\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e13:01\u003c/var\u003e CET"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "pmwhqmyll810",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Disturbance on Netaxept",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e15:52\u003c/var\u003e - \u003cvar data-var='time'\u003e21:01\u003c/var\u003e CET"
},
{
"code": "54531k14q1sw",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Degraded search performance in Order Summary",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e10:27\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e11:42\u003c/var\u003e CET"
},
{
"code": "dq48fc6tbzrt",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Delays in the distribution of digital content",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e17:08\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:53\u003c/var\u003e CET"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00+01:00",
"time_zone": "Paris"
},
{
"end_time": "2026-01-31T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "xd0smkv19b4f",
"impact": "minor",
"message": "The issue has been addressed, but if you still experience any problems with data loading, please refresh the page and try again.\n\nThank you for your patience, and we apologize for the inconvenience.",
"name": "Notice: Page refresh may be required",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e14:07\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:29\u003c/var\u003e CET"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [],
"name": "December",
"year": 2025
},
{
"incidents": [],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00+01:00",
"time_zone": "Paris"
}
]
}