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Terms
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Terms of Service
Effective Date: August 06, 2025
These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” or “you”) and Vonken Brandtech Private Limited, a company incorporated under the Indian Companies Act, 2013, operating under the brand name “RDash” (“Company,” “we,” or “us”), regarding your use of the RDash construction management platform and related services (collectively, the “Services”).
By accessing, registering for, or using the RDash platform at https://rdash.ai/, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Definitions
“Account” means the registered user account created to access and use the Services.
“Authorized Users” means individuals designated by Customer to access and use the Services under Customer’s account, including employees, contractors, consultants, subcontractors, and authorized third parties.
“Customer Data” means all data, content, files, documents, project information, drawings, specifications, photographs, videos, communications, and other materials uploaded, submitted, or generated by Customer or Authorized Users through the Services.
“Documentation” means user guides, manuals, specifications, and other materials provided by RDash relating to the use of the Services.
“Intellectual Property Rights” means all intellectual property rights including patents, copyrights, trademarks, trade secrets, moral rights, and other proprietary rights.
“Order Form” means any document or electronic form specifying the Services to be provided, subscription terms, and fees.
“Personal Data” means any information relating to an identified or identifiable natural person as defined under applicable data protection laws.
“Services” means the RDash construction management platform, including all features, functionalities, applications, integrations, and related services provided by RDash.
“Subscription Term” means the period for which Customer has subscribed to use the Services as specified in the applicable Order Form or invoice.
2. Service Provision and Access
2.1 Service Description
RDash provides a comprehensive construction management platform designed for developers, contractors, design studios, and other construction industry professionals. The Services include project planning, execution tracking, procurement management, vendor management, task management, document management, progress reporting, and related construction management functionalities.
2.2 License Grant
Subject to these Terms and payment of applicable fees, RDash grants Customer a non-exclusive, non-transferable, revocable license to access and use the Services during the Subscription Term solely for Customer’s internal business purposes related to construction project management.
2.3 Service Availability
RDash will use commercially reasonable efforts to maintain Service availability. However, the Services may be temporarily unavailable due to scheduled maintenance, updates, technical difficulties, or circumstances beyond our reasonable control. RDash does not guarantee uninterrupted access to the Services.
2.4 Account Registration
To use the Services, you must create an Account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
2.5 Authorized Users
Customer may designate Authorized Users to access the Services. Customer is solely responsible for:
All actions taken by Authorized Users
Ensuring Authorized Users comply with these Terms
Managing access permissions and Account security
Promptly notifying RDash of any unauthorized access
3. Acceptable Use and Restrictions
3.1 Permitted Use
You may use the Services only for lawful business purposes in accordance with these Terms and applicable laws. You agree not to:
Use the Services for any illegal, harmful, or unauthorized purpose
Attempt to gain unauthorized access to the Services or related systems
Interfere with or disrupt the Services or servers
Reverse engineer, decompile, or disassemble any part of the Services
Copy, modify, or create derivative works of the Services
Remove or alter any proprietary notices on the Services
Use the Services to build competing products or services
Violate any applicable laws or regulations
3.2 Data Security
You are responsible for implementing appropriate security measures to protect your Account and Customer Data. You must immediately notify RDash of any suspected unauthorized access or security breaches.
3.3 System Requirements
Customer is responsible for ensuring compatible hardware, software, internet connectivity, and other system requirements necessary to access and use the Services.
4. Fees and Payment
4.1 Subscription Fees
Customer agrees to pay all fees specified in the applicable Order Form or as communicated by RDash. All fees are stated in Indian Rupees (INR) and are exclusive of applicable taxes, which shall be Customer’s responsibility.
4.2 Payment Terms
Fees are payable in advance for each Subscription Term
Payment is due within thirty (30) days of invoice date unless otherwise specified
Customer must provide accurate billing information and notify RDash of any changes
RDash may suspend Services for overdue payments after providing reasonable notice
4.3 Auto-Renewal
Subscriptions automatically renew for successive periods equal to the initial Subscription Term unless either party provides thirty (30) days’ written notice of non-renewal before the current term expires.
4.4 Taxes
Customer is responsible for all applicable taxes, duties, and government fees related to the Services, except for taxes based on RDash’s net income.
4.5 Price Changes
RDash reserves the right to modify pricing with sixty (60) days’ written notice to Customer. Price changes will take effect upon the next renewal date.
5. Data Protection and Privacy
5.1 Customer Data Ownership
Customer retains all rights, title, and interest in Customer Data. RDash does not claim ownership of Customer Data submitted through the Services.
5.2 Data Processing
Customer grants RDash a limited license to process Customer Data solely to provide the Services in accordance with these Terms and our Privacy Policy. This includes storing, accessing, processing, and transmitting Customer Data as necessary for Service delivery.
5.3 Data Security
RDash implements industry-standard technical and organizational security measures to protect Customer Data. However, no system is completely secure, and Customer acknowledges that data transmission over the internet involves inherent risks.
5.4 Data Protection Compliance
Both parties agree to comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) and other relevant privacy regulations. Customer is responsible for obtaining necessary consents for data processing and ensuring lawful data collection.
5.5 Data Retention and Deletion
Upon termination, RDash will make Customer Data available for export for ninety (90) days. After this period, RDash may delete Customer Data from its systems unless legally required to retain it.
5.6 Third-Party Integrations
The Services may integrate with third-party applications and services. RDash is not responsible for the data handling practices of such third parties. Customer should review the privacy policies of integrated services.
6. Intellectual Property Rights
6.1 RDash Intellectual Property
RDash retains all rights, title, and interest in the Services, including all related Intellectual Property Rights. No rights are granted to Customer except as expressly stated in these Terms.
6.2 Customer Intellectual Property
Customer retains all rights in its pre-existing intellectual property. Customer grants RDash a non-exclusive, royalty-free license to use Customer’s trademarks and logos solely for providing the Services and as authorized by Customer.
6.3 Feedback
If Customer provides feedback, suggestions, or ideas about the Services, RDash may use such feedback without obligation or compensation to Customer, provided RDash does not identify Customer as the source without consent.
7. Confidentiality
7.1 Confidential Information
Each party may receive confidential information from the other. Confidential information includes non-public technical, business, financial, or other proprietary information clearly marked as confidential or reasonably understood to be confidential.
7.2 Protection Obligations
Each party agrees to:
Maintain confidentiality of the other party’s confidential information
Use confidential information solely for purposes permitted under these Terms
Implement reasonable security measures to protect confidential information
Limit access to employees and agents with a legitimate need to know
7.3 Exceptions
Confidentiality obligations do not apply to information that:
Is publicly available through no breach of these Terms
Was known prior to disclosure
Is independently developed without use of confidential information
Must be disclosed pursuant to legal requirements
8. Warranties and Disclaimers
8.1 Mutual Representations
Each party represents that it has the authority to enter into these Terms and that its performance will not violate any other agreements.
8.2 Service Warranty
RDash warrants that the Services will perform substantially in accordance with the Documentation under normal use conditions.
8.3 Disclaimers
EXCEPT AS EXPRESSLY STATED HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. RDASH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RDASH DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
9. Limitation of Liability
9.1 Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RDASH’S TOTAL LIABILITY ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
9.2 Excluded Damages
IN NO EVENT SHALL RDASH BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY.
9.3 Essential Terms
The limitations in this Section 9 are essential elements of the agreement between the parties and will apply even if any remedy fails of its essential purpose.
10. Indemnification
10.1 Customer Indemnification
Customer agrees to indemnify, defend, and hold harmless RDash from claims arising from:
Customer’s breach of these Terms
Customer’s unauthorized use of the Services
Customer Data or content that infringes third-party rights
Customer’s violation of applicable laws
10.2 RDash Indemnification
RDash agrees to defend Customer against third-party claims that the Services infringe valid patents, copyrights, or trademarks, provided Customer promptly notifies RDash and cooperates in the defense.
11. Term and Termination
11.1 Term
These Terms commence upon first use of the Services and continue until terminated in accordance with this Section.
11.2 Termination for Cause
Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days after written notice.
11.3 Termination for Convenience
Either party may terminate these Terms without cause upon sixty (60) days’ written notice to the other party.
11.4 Effect of Termination
Upon termination:
All rights and licenses granted hereunder immediately cease
Customer must cease all use of the Services
Each party will return or destroy confidential information of the other party
RDash will make Customer Data available for export as provided in Section 5.5
11.5 Survival
The following sections survive termination: Definitions, Fees and Payment (for unpaid amounts), Data Protection and Privacy, Intellectual Property Rights, Confidentiality, Warranties and Disclaimers, Limitation of Liability, Indemnification, and General Provisions.
12. General Provisions
12.1 Governing Law and Jurisdiction
These Terms are governed by the laws of India without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
12.2 Dispute Resolution
The parties agree to attempt to resolve any disputes through good faith negotiations before pursuing formal legal proceedings.
12.3 Force Majeure
Neither party shall be liable for delays or failures in performance due to causes beyond their reasonable control, including natural disasters, government actions, pandemics, or infrastructure failures.
12.4 Amendment
RDash may modify these Terms at any time by posting updated Terms on the RDash website. Continued use of the Services after such posting constitutes acceptance of the modified Terms.
12.5 Assignment
Customer may not assign these Terms without RDash’s prior written consent. RDash may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
12.6 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
12.7 Entire Agreement
These Terms, together with any Order Forms and the Privacy Policy, constitute the entire agreement between the parties and supersede all prior agreements relating to the subject matter herein.
12.8 Waiver
No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision.
12.9 Notice
All notices must be in writing and delivered to the addresses specified in the Account information or Order Form. Email notices are acceptable for routine communications but not for termination or legal notices.
12.10 Export Control
Customer agrees to comply with all applicable export control laws and regulations in its use of the Services.
12.11 Third-Party Rights
These Terms do not confer any rights upon any person other than the parties hereto and their permitted successors and assigns.
13. Contact Information
For questions about these Terms or to provide notices, please contact us at:
Vonken Brandtech Private Limited (RDash)
Email: hello@rdash.ai
Phone: +91 8826555176
Address: 81, Sector 44 Rd, Sector 44, Gurugram, Haryana 122003
For technical support or general inquiries, please visit https://rdash.ai/ or contact our support team through the
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