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Ensuring industry-leading, robust data protection. Your data Is safe and secure with us Protecting your data is our #1 priority, which is why we’ve built proactive risk detection, information governance, and privacy into the core of our platform. Our approach to security is rooted firmly in industry best practices and guided by the needs of customers in highly-regulated industries. Data Ownership Data stored in the platform is 100% contractually owned by you - and will be forever. Identity Management Access of individual users can be managed through role-based access control. Data Protection All data is encrypted using AES-256 encryption. World-class information security certifications Superb AI’s system security and privacy policies are aligned with global certification standards. We are continuously renewing our existing security certifications and acquiring new ones as a testament to our commitment for security and privacy protection. Global customers who cut costs with AI tailored for their operational environments SAMSUNGElectronics and tech giant kakaoDigital platform services NCSOFTMMORPG game developer LG ElectronicsElectronics and appliances leader We used Superb Platform's generative AI to synthesize the fire-related data we lacked. As a result, false-alarm rate dropped 76% and detection time was cut by 64%. National Fire Research InstituteYong-woon Na, Research Engineer HYUNDAI MOTOR COMPANYGlobal automotive manufacturer Woowa BrothersGlobal food delivery service provider TOYOTA MOTOR CORP.Global automotive manufacturer I was impressed by a platform that lets us upload and review data in real time. Smooth collaboration between dental specialists and AI experts is the key to advancing AI, and Superb AI supported that well. Ajou University Dental HospitalProfessor Hee-kyung Kim EVRAZ North AmericaInternational steel manufacturing LEVATASAI solutions provider ROWBOTAgricultural robotics innovator Overwatch ImagingAerial imaging technology Hanwha SystemsDefense electronics & ICT solutions company Incheon International Airport CorporationOperator of Incheon International Airport Samsung SDSCloud & digital logistics IT provider AvikusAutonomous navigation solution provider SAMSUNGElectronics and tech giant kakaoDigital platform services NCSOFTMMORPG game developer LG ElectronicsElectronics and appliances leader We used Superb Platform's generative AI to synthesize the fire-related data we lacked. As a result, false-alarm rate dropped 76% and detection time was cut by 64%. National Fire Research InstituteYong-woon Na, Research Engineer HYUNDAI MOTOR COMPANYGlobal automotive manufacturer Woowa BrothersGlobal food delivery service provider TOYOTA MOTOR CORP.Global automotive manufacturer I was impressed by a platform that lets us upload and review data in real time. Smooth collaboration between dental specialists and AI experts is the key to advancing AI, and Superb AI supported that well. Ajou University Dental HospitalProfessor Hee-kyung Kim EVRAZ North AmericaInternational steel manufacturing LEVATASAI solutions provider ROWBOTAgricultural robotics innovator Overwatch ImagingAerial imaging technology Hanwha SystemsDefense electronics & ICT solutions company Incheon International Airport CorporationOperator of Incheon International Airport Samsung SDSCloud & digital logistics IT provider AvikusAutonomous navigation solution provider Superb Platform let us collaborate smoothly with remote workers in a setting where data security mattered. Role-based access separation and per-worker user reports — showing work hours and volume — made it convenient. Hyundai AutoEverResearch Engineer CS WINDGlobal wind tower manufacturer SK E&SGlobal clean energy provider Improving the accuracy of our security system required diverse climate and camera data. Superb AI's synthetic data generation delivered far better quality than we expected. a leading enterprise security providerAI Research Lab Doosan CorporationGlobal infrastructure business partner POSCOGlobal leading steelmaker Korea Land and Housing CorporationLand & housing developer We built an AI model with Superb AI to automatically classify pipe-welding defect types, reaching 90% average accuracy. The model service stood out for its expertise across development and retraining. a global plant equipment supplierData Analytics Team KEPCO KPSPower plant maintenance specialist Nippon SteelGlobal steel manufacturer Hyundai AutoEverMobility software company K-waterWater resources management corporation KearneyGlobal management consulting firm LemongAI review management platform KRITDefense technology R&D planning agency Superb Platform let us collaborate smoothly with remote workers in a setting where data security mattered. Role-based access separation and per-worker user reports — showing work hours and volume — made it convenient. Hyundai AutoEverResearch Engineer CS WINDGlobal wind tower manufacturer SK E&SGlobal clean energy provider Improving the accuracy of our security system required diverse climate and camera data. Superb AI's synthetic data generation delivered far better quality than we expected. a leading enterprise security providerAI Research Lab Doosan CorporationGlobal infrastructure business partner POSCOGlobal leading steelmaker Korea Land and Housing CorporationLand & housing developer We built an AI model with Superb AI to automatically classify pipe-welding defect types, reaching 90% average accuracy. The model service stood out for its expertise across development and retraining. a global plant equipment supplierData Analytics Team KEPCO KPSPower plant maintenance specialist Nippon SteelGlobal steel manufacturer Hyundai AutoEverMobility software company K-waterWater resources management corporation KearneyGlobal management consulting firm LemongAI review management platform KRITDefense technology R&D planning agency Thorough security systems and policies Data Security We encrypt data at rest and in transit using AWS S3 and AWS Aurora RDS, and manage encryption keys with various tools, including AWS KMS (Key Management Service). We offer read-only integrations with Amazon S3, Google Cloud Storage, and Azure Blob Storage, and maintain log records of all activities that have occurred on the Platform. Retention and Replication We back up all data every day using various methods, including AWS RDS Backup and Restore features. All data is stored for 7 days, and strict data restore tests are conducted in a developer environment every quarter. Additionally, replication servers for all databases are maintained for seamless recovery. Platform Security Superb AI regularly engages top security experts to conduct network and application penetration testing of the production environment. We also follow extensive in-house QA and vulnerability testing procedures while maintaining separate environments for development. Client Security We employ role-based authentication with 5 roles (owner, admin, manager, labeler, reviewer), each granted unique permissions and restrictions. Additionally, we consistently monitor regulatory compliance and provide a history of data exports for data compliance purposes. Infrastructure Security We develop and operate Superb Platform using Amazon Web Services, and are actively leveraging various data and information security services in the AWS ecosystem. Have a Question? Browse our FAQs below. What data is stored on the Platform? Raw data and label information uploaded onto the platform is stored in AWS S3. Other meta information, like meta-data, label meta-data, and project information, is stored within AWS Aurora RDS. All data can be exported at will, and full export logs are provided for management and compliance purposes. How is authentication handled in the platform? Superb Platform conducts authentication according to the industry-standard password policy. It uses AWS Cognito, and ensures that even system administrators or developers cannot access user passwords. For API calls, we provide an SDK/CLI with an access key for API calls. For general id/password login, JWT is used. Which protocol do you use for data protection? We use HTTPS for all communications to securely encrypt all protocols. For firewall security, we employ AWS WAF to restrict blacklisted IPs suspected of attempting data breaches or generating heavy bot traffic. Additionally, users are unable to access backend data. They can only access their own data through the SDK and CLI after completing authentication. Has my data ever been shared with anyone outside or with Superb AI employees? Your data is never shared externally. All data is 100% owned by the user in accordance with the contract, and the personal or commercial use of data by a third party is prohibited. Superb AI employees can only access user accounts for purposes such as technical support or project management, and account access permissions are reviewed every quarter. All employees undergo periodic security training and background checks in accordance with local laws as part of our comprehensive security policy. What security certifications has Superb AI obtained? Superb AI holds globally recognized security certifications, including ‘SOC-2 Type II’ and ‘ISO 27001.’ SOC-2 is a security framework based on standards established by the American Institute of Certified Public Accountants (AICPA) that evaluates whether a service provider’s controls meet rigorous legal requirements for security and data protection. SOC-2 Type II, in particular, is the most comprehensive certification within the SOC framework, and is granted only to organizations whose systems are recognized as being designed to keep customers’ critical data secure. ISO 27001 is an international standard for Information Security Management Systems (ISMS) issued by the International Organization for Standardization (ISO), outlining requirements for security governance such as risk management and security policies. Superb AI follows highest-grade security practices—including data encryption, regular external audits and reporting, and incident response training—and supports secure integration with customer data storage environments through a robust security foundation.