Snapshot 54373
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2023-10-31T11:51:03.564-07:00",
"description": null,
"group_id": null,
"id": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"page_id": "qvpfp0dzg774",
"position": 3,
"showcase": true,
"start_date": "2023-06-30T17:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-04-22T18:45:08.601-07:00"
},
{
"created_at": "2024-02-27T10:37:38.104-08:00",
"description": null,
"group_id": null,
"id": "1g1mtgvgzlhd",
"name": "Aptible Aptible Deploy",
"page_id": "qvpfp0dzg774",
"position": 4,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-10-10T08:40:25.000-07:00"
},
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-07-31T10:55:55.023-07:00",
"id": "rbx79r37f4pn",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We have resolved this issue and Trust Centers are loading as expected.",
"created_at": "2026-07-31T11:01:07.780-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-31T11:01:07.780-07:00",
"id": "69lfzv84z5d8",
"incident_id": "rbx79r37f4pn",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-31T11:01:07.780-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are seeing loading errors on some hosted trust centers. We are investigating with a high priority.",
"created_at": "2026-07-31T10:55:55.089-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-31T10:55:55.089-07:00",
"id": "gbn6j7sm0gm0",
"incident_id": "rbx79r37f4pn",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-31T10:55:55.089-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Errors Certain Trust Centers",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-07-31T11:01:07.780-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/30cytjvp85d7",
"started_at": "2026-07-31T10:55:55.016-07:00",
"status": "resolved",
"updated_at": "2026-07-31T11:01:07.795-07:00"
},
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-07-27T06:07:44.325-07:00",
"id": "1cbn8b1qgcwk",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We believe this issue is resolved and continue to monitor the situation.",
"created_at": "2026-07-27T07:00:10.079-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-27T07:00:10.079-07:00",
"id": "5zyx006tr28j",
"incident_id": "1cbn8b1qgcwk",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-27T07:00:10.079-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "Hosted Trust centers are functioning as expected and we continue to monitor the situation.",
"created_at": "2026-07-27T06:52:28.827-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-27T06:52:28.827-07:00",
"id": "17lqx8tm293t",
"incident_id": "1cbn8b1qgcwk",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-27T06:52:28.827-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "partial_outage",
"old_status": "major_outage"
}
],
"body": "We are working with our PaaS provider on a networking issue. We are seeing some services return to expected functionality and continue to work on a fix to restore Hosted Trust centers. We apologize for this issue and will provide additional updates as soon as possible.",
"created_at": "2026-07-27T06:38:07.888-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-27T06:38:07.888-07:00",
"id": "1qdds26m37ww",
"incident_id": "1cbn8b1qgcwk",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-27T06:38:07.888-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are investigating error messages on hosted trust centers with a high priority.",
"created_at": "2026-07-27T06:07:44.406-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-27T06:07:44.406-07:00",
"id": "9x8wzs7km1wh",
"incident_id": "1cbn8b1qgcwk",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-27T06:07:44.406-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-07-27T06:52:28.827-07:00",
"name": "Hosted Trust Center Outage",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-07-27T07:00:10.079-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/hvc27w5r9w33",
"started_at": "2026-07-27T06:07:44.318-07:00",
"status": "resolved",
"updated_at": "2026-07-27T07:00:10.092-07:00"
},
{
"components": [
{
"created_at": "2023-10-31T11:51:03.564-07:00",
"description": null,
"group_id": null,
"id": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"page_id": "qvpfp0dzg774",
"position": 3,
"showcase": true,
"start_date": "2023-06-30T17:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-04-22T18:45:08.601-07:00"
}
],
"created_at": "2026-04-22T11:13:11.615-07:00",
"id": "4xs4x8c7h2qm",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-04-22T18:45:08.687-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-22T18:45:08.687-07:00",
"id": "2wht4nh7ss86",
"incident_id": "4xs4x8c7h2qm",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-22T18:45:08.687-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-04-22T18:15:07.139-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-22T18:15:07.139-07:00",
"id": "ph9rhvb34ll4",
"incident_id": "4xs4x8c7h2qm",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-22T18:15:07.139-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-04-22T17:00:14.859-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-22T17:15:14.859-07:00",
"id": "n4hd4d9vn9wt",
"incident_id": "4xs4x8c7h2qm",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-22T17:53:40.515-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-04-22T11:13:11.652-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-22T11:13:11.652-07:00",
"id": "23xh1qsvg87x",
"incident_id": "4xs4x8c7h2qm",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-22T11:13:11.652-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Questionnaire Automation System Maintenance",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-04-22T18:45:08.687-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-04-22T18:15:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-04-22T17:00:14.965-07:00",
"scheduled_until": "2026-04-22T18:45:00.000-07:00",
"shortlink": "https://stspg.io/ydqz3qq1y2mb",
"started_at": "2026-04-22T11:13:11.611-07:00",
"status": "completed",
"updated_at": "2026-04-22T18:45:08.727-07:00"
},
{
"components": [
{
"created_at": "2023-10-31T11:51:03.564-07:00",
"description": null,
"group_id": null,
"id": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"page_id": "qvpfp0dzg774",
"position": 3,
"showcase": true,
"start_date": "2023-06-30T17:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-04-22T18:45:08.601-07:00"
}
],
"created_at": "2026-04-13T13:53:34.000-07:00",
"id": "nx91n112x688",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-04-13T15:05:53.975-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-13T15:05:53.975-07:00",
"id": "cfq94fkk3rn0",
"incident_id": "nx91n112x688",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-13T15:05:53.975-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "A fix has been implemented and we're seeing response times decrease back to normal levels. We will continue to monitor for stability.",
"created_at": "2026-04-13T14:53:51.127-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-13T14:53:51.127-07:00",
"id": "z1nn69zqf4qj",
"incident_id": "nx91n112x688",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-13T14:53:51.127-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-04-13T13:53:34.613-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-13T13:53:34.000-07:00",
"id": "1sh03lrs3qn4",
"incident_id": "nx91n112x688",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-13T13:53:40.117-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-04-13T14:53:51.127-07:00",
"name": "Elevated latency on question answering and search",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-04-13T15:05:53.975-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/7x0383hppss2",
"started_at": "2026-04-13T13:53:34.000-07:00",
"status": "resolved",
"updated_at": "2026-04-13T15:05:53.995-07:00"
},
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-04-02T08:01:28.000-07:00",
"id": "tvx811nn7hx7",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been fully resolved. We have confirmed that DNS errors affecting Hosted Trust Centers are no longer occurring and the service is operating normally. We will continue to monitor to ensure ongoing stability. We apologize for any disruption this caused.",
"created_at": "2026-04-02T10:29:25.730-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T10:29:25.730-07:00",
"id": "nsfrrv2k4l2d",
"incident_id": "tvx811nn7hx7",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T10:29:25.730-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "We have deployed a fix and are currently no longer observing DNS errors. We will continue to monitor for stability.",
"created_at": "2026-04-02T10:05:53.357-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T10:05:53.357-07:00",
"id": "6vp80bws5bj5",
"incident_id": "tvx811nn7hx7",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T10:05:53.357-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "We have identified a potential fix to resolve these errors and are working on releasing it.",
"created_at": "2026-04-02T09:35:56.428-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T09:35:56.000-07:00",
"id": "jc7jrwh8z9zh",
"incident_id": "tvx811nn7hx7",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T09:36:25.648-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We are still seeing sporadic errors on Hosted Trust. Due to this, we are re-opening the investigation stage. We are working with our platform provider to zero in on the specific cause and determine next steps from there.",
"created_at": "2026-04-02T09:29:31.116-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T09:29:31.116-07:00",
"id": "tmps1p0wl2jp",
"incident_id": "tvx811nn7hx7",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T09:29:31.116-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "The errors that recurred have now resolved and we continue to monitor the situation with Trust Centers up as expected.",
"created_at": "2026-04-02T08:03:20.156-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T08:03:20.156-07:00",
"id": "t93jz179kl14",
"incident_id": "tvx811nn7hx7",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T08:03:20.156-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "Unfortunately this error has recurred with 502 errors on hosted Trust Centers. We are investigating with high priority.",
"created_at": "2026-04-02T08:01:28.704-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T08:01:28.000-07:00",
"id": "lqqm4kbfr6pb",
"incident_id": "tvx811nn7hx7",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T08:01:41.639-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-04-02T08:03:20.156-07:00",
"name": "Errors on Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-04-02T10:29:25.730-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/8ljnnlqgbjmf",
"started_at": "2026-04-02T08:01:28.000-07:00",
"status": "resolved",
"updated_at": "2026-04-02T10:29:25.746-07:00"
},
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-04-02T07:46:45.616-07:00",
"id": "bd95z4q9c2ry",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "We have resolved this issue and continue to investigate the root cause.",
"created_at": "2026-04-02T07:48:33.600-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T07:48:33.600-07:00",
"id": "v97cmbqfsh5q",
"incident_id": "bd95z4q9c2ry",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T07:48:33.600-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We have identified an issue with hosted trust centers returning \"502 Bad Gateway\". We are investigating with a high priority.",
"created_at": "2026-04-02T07:46:45.710-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-04-02T07:46:45.710-07:00",
"id": "9q2jc4kvdqlf",
"incident_id": "bd95z4q9c2ry",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-04-02T07:46:45.710-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Errors on Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-04-02T07:48:33.600-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/1282gw85vkqs",
"started_at": "2026-04-02T07:46:45.610-07:00",
"status": "resolved",
"updated_at": "2026-04-02T07:48:33.617-07:00"
},
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-03-26T12:59:45.391-07:00",
"id": "1nfh3tgtz7rm",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "On March 25th at 5:28pm ET we released a change to our watermarking service on Trust Centers. This change caused watermarks to be skipped on documents downloaded from Trust Centers. After identifying this issue, we rolled back the change at 7:52pm ET. Watermarks are now correctly being applied to documents.\n\nWe initially indicated we would contact you directly within 24 hours with a list of impacted downloads. As we investigated, we identified that only a subset of PDF documents downloaded during that window did not have a watermark applied. We need additional time to complete our analysis and now plan to contact you by 5pm PT on Friday, March 27th with a list of any impacted document downloads.\n\nThe service is fully operational and no action is required on your part.",
"created_at": "2026-03-26T12:59:45.436-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-26T12:59:45.436-07:00",
"id": "xy5cpp9t2bnf",
"incident_id": "1nfh3tgtz7rm",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-26T12:59:45.436-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Document Watermarking Service Disruption - Status Update",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-26T12:59:45.436-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/spksfs95yhp3",
"started_at": "2026-03-26T12:59:45.386-07:00",
"status": "resolved",
"updated_at": "2026-03-26T12:59:45.444-07:00"
},
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-03-25T17:29:46.570-07:00",
"id": "lgl0gqk71nf2",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "On March 25th at 5:28pm ET we released a change to our watermarking service on Trust Centers. This change caused watermarks to be skipped on documents downloaded from Trust Centers. After identifying this issue, we rolled back the change at 7:52pm ET. Watermarks are now correctly being applied to documents. We are actively reviewing which documents were downloaded without a watermark applied. If your organization was affected, we will contact you directly within 24 hours with a list of impacted downloads. The service is fully operational and no action is required on your part.",
"created_at": "2026-03-25T17:29:46.614-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-25T17:29:46.614-07:00",
"id": "s84vg4vd5ghf",
"incident_id": "lgl0gqk71nf2",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-25T17:29:46.614-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Document Watermarking Service Disruption",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-25T17:29:46.614-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/0ps1083pvb78",
"started_at": "2026-03-25T17:29:46.565-07:00",
"status": "resolved",
"updated_at": "2026-03-25T17:29:46.623-07:00"
},
{
"components": [
{
"created_at": "2025-05-11T22:02:29.261-07:00",
"description": "Trust Centers hosted on customer domains. E.g. trust.customer.com",
"group_id": null,
"id": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"position": 5,
"showcase": true,
"start_date": "2025-05-11T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-07-31T11:01:07.752-07:00"
}
],
"created_at": "2026-03-17T14:15:12.272-07:00",
"id": "k6c1gnx3hrjh",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Our platform provider notified us that we experienced these intermittent connection failures related to DNS resolution issues on their end. This incident has been resolved and all services are functioning as expected.",
"created_at": "2026-03-17T16:39:11.904-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-17T16:39:11.000-07:00",
"id": "fk4y33w60htq",
"incident_id": "k6c1gnx3hrjh",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-17T16:47:01.291-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We have completed a restart of a failing service and we believe has resolved this issue. We continue to monitor the situation and identify a root cause.",
"created_at": "2026-03-17T14:57:23.188-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-17T14:57:23.000-07:00",
"id": "bwjg67h3l8tw",
"incident_id": "k6c1gnx3hrjh",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-17T14:58:31.227-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "dtp5lv52j25y",
"name": "Hosted Trust Centers",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are seeing reports of intermittent 502 errors when accessing hosted Trust Centers. We have activated our Incident Response Plan and are investigating the possible cause of this disruption.",
"created_at": "2026-03-17T14:15:12.362-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-17T14:15:12.362-07:00",
"id": "s5fr5kf7t5jn",
"incident_id": "k6c1gnx3hrjh",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-17T14:15:12.362-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-03-17T14:57:23.000-07:00",
"name": "Intermittent 502 Bad Gateway on Hosted Trust Centers",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-17T16:39:11.000-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/497kblsvh6gt",
"started_at": "2026-03-17T14:57:23.000-07:00",
"status": "resolved",
"updated_at": "2026-03-17T16:47:01.375-07:00"
},
{
"components": [
{
"created_at": "2023-10-31T11:51:03.564-07:00",
"description": null,
"group_id": null,
"id": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"page_id": "qvpfp0dzg774",
"position": 3,
"showcase": true,
"start_date": "2023-06-30T17:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-04-22T18:45:08.601-07:00"
}
],
"created_at": "2026-03-13T09:13:58.219-07:00",
"id": "2wczw631qxnm",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We've identified the issue and have deployed a fix. We will continue monitoring.",
"created_at": "2026-03-13T09:45:52.723-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-13T09:45:52.723-07:00",
"id": "vnyg6d9njpgs",
"incident_id": "2wczw631qxnm",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-13T09:45:52.723-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "t3r2c2prpcvg",
"name": "app.conveyor.com",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are currently investigating reports that the browser extension is not working for some users.",
"created_at": "2026-03-13T09:13:58.312-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-03-13T09:13:58.312-07:00",
"id": "8ddwvswqflz0",
"incident_id": "2wczw631qxnm",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-03-13T09:13:58.312-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Investigating issues with Browser Extension",
"page_id": "qvpfp0dzg774",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-03-13T09:45:52.723-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/3hbk6xq32zh2",
"started_at": "2026-03-13T09:13:58.214-07:00",
"status": "resolved",
"updated_at": "2026-03-13T09:45:52.737-07:00"
}
],
"page": {
"id": "qvpfp0dzg774",
"name": "Conveyor",
"url": "https://status.conveyor.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}