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Subscribe to UpdatesSubscribe Partial System Outage Uptime over the past 90 days. View historical uptime. Contact Center (ECC) Operational India (IN1) Operational UAE (AE1) Operational Indonesia (ID1) Operational Saudi Arabia (SA1) Operational Spinny Operational Contact Center — On-Prem (ECC 4.x) Major Outage App1 Operational App4 Operational App5 Operational App8 Operational App9 Operational App10 Operational App11 Operational App13 Operational App14 Operational App15 Operational App16 Major Outage App17 Operational App24 Operational Fusion Operational Incoming Calls Operational Karnataka Operational Tamil Nadu Operational Mumbai Operational Delhi Operational Gujarat Operational Kerala Operational Andhra Pradesh Operational Pune Operational Rajasthan Operational Madhya Pradesh Operational West Bengal Operational Outgoing Calls Operational Karnataka Operational Tamil Nadu Operational Mumbai Operational Delhi Operational Gujarat Operational Andhra Pradesh Operational Pune Operational Rajasthan Operational Kerala Operational Madhya Pradesh Operational West Bengal Operational Other Clusters Operational India Operational International Operational Dashboard (my.exotel.com) Operational Incoming SMS Operational Outgoing SMS Operational WhatsApp Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. System Metrics Month Week Day API Response Time ? Fetching Past Incidents Oct 6, 2026 No incidents reported today. Oct 5, 2026 No incidents reported. Oct 4, 2026 No incidents reported. Oct 3, 2026 No incidents reported. Oct 2, 2026 No incidents reported. Oct 1, 2026 No incidents reported. Sep 30, 2026 No incidents reported. Sep 29, 2026 AP-HYD Data Center - Switch activity Completed - The scheduled maintenance has been completed. Sep 29, 18:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 29, 17:30 UTC Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Hyderabad region Sep 28, 07:12 UTC Sep 28, 2026 MAINTENANCE NOTICE SME PILOT_+628111680763 Completed - The scheduled maintenance has been completed. Sep 28, 20:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 28, 15:30 UTC Scheduled - Users will experience disruptions on both incoming and outgoing calls for the SME -Indonesia pilot number-+628111680763 Sep 26, 04:49 UTC Huawei to Nokia Migration for DL Pilots_01140183300 & 01408390531 Completed - The scheduled maintenance has been completed. Sep 28, 19:43 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 28, 16:30 UTC Scheduled - Users will experience disruptions on both incoming and outgoing calls for the DL pilot numbers-01140183300 & 01408390531 Sep 25, 09:41 UTC Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 No incidents reported. Sep 24, 2026 Huawei to Nokia Migration for AP And MP Pilots_04041975600 & 07314845670 Completed - The scheduled maintenance has been completed. Sep 24, 00:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 23, 16:30 UTC Scheduled - Users will experience disruptions on both incoming and outgoing calls for the AP and MP pilot numbers 04041975600 07314845670 Sep 21, 16:48 UTC Sep 23, 2026 Sep 22, 2026 Delhi_Emergency Network Maintenance Activity Completed - The scheduled maintenance has been completed. Sep 22, 23:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 17:30 UTC Scheduled - Users will experience disruptions on both incoming and outgoing calls for the Delhi region Sep 18, 10:47 UTC Incident History Powered by Atlassian Statuspage