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TRUST & SECURITY Confidence in every connection. Automation acts on systems your MSP and your clients depend on. Here’s how Triggr protects credentials, controls access and keeps the work visible. Request security information Explore our safeguards Built into the platform. Protect credentials Control access Record activity Security across Core and Studio. SOC 2TYPE II AN MSP PROCESS PRODUCT MSP Process are SOC 2 Type II Certified Security documentation and reports are available through the MSP Process Trust Center. MSP Process Trust Center Encrypted credentials. Credentials for your connected systems are encrypted at rest. Sensitive connection details stay protected while your workflows use them. Controlled access. Organisation and role-based access controls help ensure people can access the resources and actions appropriate to their role. Protected connections. Encryption in transit protects information as it moves between the platform and connected services. Clear activity records. Audit records and workflow history give your team visibility into who took an action, when it happened and its outcome. CONTROL & VISIBILITY Keep people in control of the important decisions. Build approvals and manual steps into the workflow. With Studio, we agree the systems, permissions and review points as part of the scope. How done for you works Review Run Record Layered security controls. Protective controls and threat monitoring help safeguard the platform and identify activity that needs attention. Visibility when something needs attention. Monitoring, workflow alerts and support records help the team investigate issues and follow up. Backups and recovery. Automated backups and recovery capabilities help protect the platform’s operational data. INDEPENDENT ASSESSMENT Independently tested. We undergo routine independent penetration testing. A copy of the report is available on request. Request the pen test report Security review, supported. Bring your questionnaire or requirements. We’ll help you understand the controls relevant to your use of Triggr. Can we request your security documentation? Yes. Visit the MSP Process Trust Center for SOC 2 Type II documentation and report requests, or contact our team with your security questionnaire. Can a workflow wait for approval? Yes. Core supports approval settings for your MSP and individual clients. Studio workflows can include approval gates and manual steps where you need them. Requester verification through MSP Process can also be included before sensitive actions. How is our data protected? Triggr uses encryption, access controls, monitoring and backups to protect platform data. We can discuss the data handling and permissions relevant to your workflows during your security review. Can we discuss specific data requirements? Yes. Bring your requirements for data location, retention, deletion and access. We’ll review them with you as part of scoping your workflows. LET’S TALK IT THROUGH Your requirements. A conversation with our team. Discuss security, data flows and the controls your MSP and clients need. Contact the team Book a demo