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Skip to navigationSkip to main content SproutVideo Trust Center Our mission is to be the most dependable solution for any business to easily and securely share their videos. We put content security and privacy at the forefront of how we design and build our platform. Nurturing our customer relationships by providing best-in-class, timely support for all is essential. support@sproutvideo.com Privacy PolicyOpens in new tab As of January 2026, we are actively working towards certifying our SOC 2 compliance with Vanta and Advantage Partners. Resources View all Engagement Letter Privacy And Data Protection Opens in new tab Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 17 more Infrastructure security controls Organizational security Production inventory maintained Anti-malware technology utilized Employee background checks performed View 7 more Organizational security controls Product security Control self-assessments conducted Data transmission encrypted Vulnerability and system monitoring procedures established View 2 more Product security controls Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Configuration management system established View 31 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Customer data deleted upon leaving Subprocessors View all ClickHouse • Data storage and processing Amazon Web Services • Cloud provider Elastic • Engineering Authorize.net • Finance and payments FAQ