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COVER PAGE
Alpharun, Inc. Terms of Service
Last Updated: January 28, 2025
USING THIS AGREEMENT
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do
not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between Alpharun, Inc. and the company or person accessing or using the Product. This Agreement consists of: (1) the
Order Form and (2) the Key Terms, both of which are on the Cover Page below, and (3) the Common Paper Cloud Service Agreement
Standard Terms Version 1.1 (“Standard Terms”). Any modifications to the Standard Terms made in the Cover Page will control over
conflicts with the Standard Terms. Capitalized words have the meanings or descriptions given in the Cover Page or the Standard Terms.
If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on
behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees
to be bound by the terms and conditions of this Agreement.
Order Form
The key business terms of this Agreement are as follows:
Cloud Service Alpharun AI recruiting platform
Subscription Start Date The date the Customer purchases a subscription plan in the Billing Settings of the
The date access to the Cloud Service starts Alpharun Platform.
Subscription Period The period defined by the subscription plan the Customer purchases in the Billing Settings
Length of Cloud Service access of the Alpharun Platform.
Non-Renewal Notice Period At least 30 days before the end of the current Subscription Period.
Based on the Customer's chosen subscription plan, usage may be limited by the number
of interviews they can conduct per billing period. Each subscription plan has a set number
Use Limitations
of interviews included in their subscription. Certain advanced features such as integrations
and API access are limited to some subscription plans.
Provider will use commercially reasonable efforts to provide and maintain the Cloud
Service without excessive errors and interruptions. If Provider does not meet the SLA in
SLA two consecutive months or over three months in any 12-month period, then Customer
Service Level Agreement
may, as its only remedy, terminate this Order Form upon notice and receive a prorated
refund of prepaid fees for the remainder of the Subscription Period.
Technical support will be provided by email on weekdays during the hours of 9:00 am
through 5:00 pm Pacific time, with the exclusion of Federal Holidays (“Support Hours”).
Technical Support Customer may initiate a helpdesk ticket during Support Hours by emailing
support@alpharun.com. Provider will use commercially reasonable efforts to respond to all
helpdesk tickets within one (1) business day.
Cloud Service Fees include the Alpharun Platform Fee which depends on the subscription
Cloud Service Fees
plan chosen by the Customer and provides access to the Alpharun Platform.
Payment Period 5 day(s) from the last day of the Subscription Period
Time frame for Customer to pay invoices
COVER PAGE
Invoice Period Provider will send invoices for the Platform Fee annually.
How frequently Provider sends invoices
The company or person who accesses or uses the Product. If the person accepting this
Customer Agreement is doing so on behalf of a company, all use of the word "Customer" in the
Agreement will mean that company.
Provider Alpharun, Inc.
Effective Date The date Customer first accepts this Agreement.
The date the Agreement starts
The fees paid or payable by Customer to provider in the 12 month period immediately
General Cap Amount before the claim.
Governing Law The laws of the State of California
Chosen Courts The state or federal courts located in California
For Provider: support@alpharun.com
Notice Address For Customer: The main email address on Customer's account
Key Terms
The key legal terms of this Agreement are as follows:
Effective Date Date of last Cover Page signature
The date the Agreement starts
Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when
used by Customer according to the terms of the Agreement, violates, misappropriates, or
otherwise infringes upon anyone else’s intellectual property or other proprietary rights.
Covered Claims Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer
Claims covered by indemnity obligations
Content, when used according to the terms of the Agreement, violates, misappropriates,
or otherwise infringes upon anyone else’s intellectual property or other proprietary rights;
or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on
Customer).
General Cap Amount The fees paid or payable by Customer to Provider in the 12 month period immediately
Limitation of liability amount for most claims before the claim.
Governing Law The laws of the State of California
Chosen Courts The state and federal courts located in California
Jurisdiction or where disputes are filed
Attachments and Supplements
COVER PAGE
DPA https://assets.alpharun.com/data_processing_agreement.pdf
Data Processing Agreement
Provider will use commercially reasonable efforts to secure the Cloud Service from
unauthorized access, alteration, or use and other unlawful tampering.
Security Policy
See “Technical and Organizational Security Measures” in the Data Processing Agreement
for more details.
Changes to Standard Terms
Provider may identify Customer and use Customer’s logo and trademarks on Provider’s
website and in marketing materials to identify Customer as a user of the Product.
Publicity Rights Customer hereby grants Provider a non-exclusive, royalty-free license to do so in
Modifying Section 14.7 of the Standard Terms
connection with any marketing, promotion, or advertising of Provider or the Product during
the length of the Agreement.