Snapshot 56776
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-08-27T15:19:58Z",
"id": "01M11WWX3QZYEH9QX5HPS6Q57T",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-08-27T17:04:32Z",
"display_at": "2026-08-27T17:04:32Z",
"id": "01M122WBQBSQ1KYSDBER823Q1J",
"incident_id": "01M11WWX3QZYEH9QX5HPS6Q57T",
"status": "resolved",
"updated_at": "2026-08-27T17:04:32Z"
},
{
"body": "Service has been restored across RocketReach, the Extension, API, and MCP. We are actively monitoring performance to ensure it remains stable.",
"created_at": "2026-08-27T16:20:59Z",
"display_at": "2026-08-27T16:20:58Z",
"id": "01M120CKF0N0ECBEM0CQCRJ1JP",
"incident_id": "01M11WWX3QZYEH9QX5HPS6Q57T",
"status": "monitoring",
"updated_at": "2026-08-27T16:20:59Z"
},
{
"body": "Some customers may experience errors or slow loading in RocketReach. We are investigating elevated error rates and are working to restore normal performance.",
"created_at": "2026-08-27T15:19:58Z",
"display_at": "2026-08-27T15:19:58Z",
"id": "01M11WWX3QNJN1E3R7KJAP1JPQ",
"incident_id": "01M11WWX3QZYEH9QX5HPS6Q57T",
"status": "investigating",
"updated_at": "2026-08-27T15:19:58Z"
}
],
"name": "Elevated errors and slow performance",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-08-27T17:04:32Z",
"status": "resolved",
"updated_at": "2026-08-27T17:04:32Z"
},
{
"created_at": "2026-08-20T19:38:16Z",
"id": "01M0GAWT8XG847ZR5AXWHJQC3C",
"impact": "minor",
"incident_updates": [
{
"body": "Service has been restored and we are continuing to monitor performance.",
"created_at": "2026-08-20T20:07:08Z",
"display_at": "2026-08-20T20:07:08Z",
"id": "01M0GCHP99HT4RF6M39N7K9BXS",
"incident_id": "01M0GAWT8XG847ZR5AXWHJQC3C",
"status": "resolved",
"updated_at": "2026-08-20T20:07:08Z"
},
{
"body": "Some customers may be unable to access the RocketReach website. We’re investigating and working to restore service.",
"created_at": "2026-08-20T19:38:16Z",
"display_at": "2026-08-20T19:38:16Z",
"id": "01M0GAWT8XV5N9ACK4M047MRJ0",
"incident_id": "01M0GAWT8XG847ZR5AXWHJQC3C",
"status": "investigating",
"updated_at": "2026-08-20T19:38:16Z"
}
],
"name": "RocketReach unavailable",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-08-20T20:07:08Z",
"status": "resolved",
"updated_at": "2026-08-20T20:07:08Z"
},
{
"created_at": "2026-08-21T19:16:39Z",
"id": "01M0JW1Z0YTYEEZ9NY8FBJFHND",
"impact": "minor",
"incident_updates": [
{
"body": "We have restored all services to normal performance. We will continue to monitor site performance.",
"created_at": "2026-08-21T19:16:39Z",
"display_at": "2026-08-20T16:00:00Z",
"id": "01M0JW1Z0Y5CN6CG7QE5WAFJP3",
"incident_id": "01M0JW1Z0YTYEEZ9NY8FBJFHND",
"status": "resolved",
"updated_at": "2026-08-21T19:16:39Z"
},
{
"body": "We have begun investigating the source of the application degradation. ",
"created_at": "2026-08-21T19:16:39Z",
"display_at": "2026-08-20T15:00:00Z",
"id": "01M0JW1Z0YX6RJAN28EFS4N9DJ",
"incident_id": "01M0JW1Z0YTYEEZ9NY8FBJFHND",
"status": "investigating",
"updated_at": "2026-08-21T19:16:39Z"
}
],
"name": "RocketReach Degraded Performance",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-08-20T16:00:00Z",
"status": "resolved",
"updated_at": "2026-08-21T19:16:39Z"
},
{
"created_at": "2026-08-21T19:14:03Z",
"id": "01M0JVX64R6H9QCRRYB9Q3087Q",
"impact": "minor",
"incident_updates": [
{
"body": "Webhooks have been delivered and no longer queued.",
"created_at": "2026-08-21T19:14:03Z",
"display_at": "2026-08-20T16:00:00Z",
"id": "01M0JVX64RFTZ8K4R3YCN29ANE",
"incident_id": "01M0JVX64R6H9QCRRYB9Q3087Q",
"status": "resolved",
"updated_at": "2026-08-21T19:14:03Z"
},
{
"body": "We have identified the source of the backed up webhooks. We are actively working on delivering the undelivered webhooks to catch up to be sending in real time.",
"created_at": "2026-08-21T19:14:03Z",
"display_at": "2026-08-20T13:00:00Z",
"id": "01M0JVX64RWZXBVXB8N9HB5N2R",
"incident_id": "01M0JVX64R6H9QCRRYB9Q3087Q",
"status": "identified",
"updated_at": "2026-08-21T19:14:03Z"
},
{
"body": "Webhook delivery is currently behind. We are working on identifying the source of the backup.",
"created_at": "2026-08-21T19:14:03Z",
"display_at": "2026-08-20T06:00:00Z",
"id": "01M0JVX64RK5W2XR8ZKENKJ4G7",
"incident_id": "01M0JVX64R6H9QCRRYB9Q3087Q",
"status": "investigating",
"updated_at": "2026-08-21T19:14:03Z"
}
],
"name": "API Webhook Delivery Delayed",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-08-20T16:00:00Z",
"status": "resolved",
"updated_at": "2026-08-21T19:14:03Z"
},
{
"created_at": "2026-08-21T19:11:47Z",
"id": "01M0JVS1V2STGQBVSGRD7GWKJR",
"impact": "minor",
"incident_updates": [
{
"body": "RocketReach applications have been restored to normal operations. We will continue to monitor site performance as we recover from the degraded experience.",
"created_at": "2026-08-21T19:11:47Z",
"display_at": "2026-08-20T10:00:00Z",
"id": "01M0JVS1V2RR8Y275XBZS9BSPJ",
"incident_id": "01M0JVS1V2STGQBVSGRD7GWKJR",
"status": "resolved",
"updated_at": "2026-08-21T19:11:47Z"
},
{
"body": "RocketReach applications are currently seeing a degraded performance. You may notice slow response times or errors being returned from the application. We are actively working on identifying the source of the degradation.",
"created_at": "2026-08-21T19:11:47Z",
"display_at": "2026-08-20T00:00:00Z",
"id": "01M0JVS1V2JEWBEDG0G80E1TGY",
"incident_id": "01M0JVS1V2STGQBVSGRD7GWKJR",
"status": "investigating",
"updated_at": "2026-08-21T19:11:47Z"
}
],
"name": "RocketReach Degraded Performance",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-08-20T10:00:00Z",
"status": "resolved",
"updated_at": "2026-08-21T19:11:47Z"
},
{
"created_at": "2026-08-21T19:08:18Z",
"id": "01M0JVJNT66K3VER13JYKPSS1V",
"impact": "minor",
"incident_updates": [
{
"body": "All systems have returned to normal operations. We will continue to monitor for additional issues.",
"created_at": "2026-08-21T19:08:18Z",
"display_at": "2026-08-19T04:00:00Z",
"id": "01M0JVJNT6Q9D5GYDBMBSDQ0MA",
"incident_id": "01M0JVJNT66K3VER13JYKPSS1V",
"status": "resolved",
"updated_at": "2026-08-21T19:08:18Z"
},
{
"body": "RocketReach applications have entered a degraded state. Users may notice slower responses than expected. We are actively investigating the source of these slowdowns.",
"created_at": "2026-08-21T19:08:18Z",
"display_at": "2026-08-19T00:00:00Z",
"id": "01M0JVJNT6Z73XW1HWM99A3F9V",
"incident_id": "01M0JVJNT66K3VER13JYKPSS1V",
"status": "investigating",
"updated_at": "2026-08-21T19:08:18Z"
}
],
"name": "RocketReach Degraded Performance",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-08-19T04:00:00Z",
"status": "resolved",
"updated_at": "2026-08-21T19:08:18Z"
},
{
"created_at": "2026-07-10T17:01:20Z",
"id": "01KX6FM00H4Q99PGVQQYH6WF05",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-07-10T17:29:19Z",
"display_at": "2026-07-10T17:29:19Z",
"id": "01KX6H7871F8C1NBQBQH32BKZA",
"incident_id": "01KX6FM00H4Q99PGVQQYH6WF05",
"status": "resolved",
"updated_at": "2026-07-10T17:29:19Z"
},
{
"body": "We have identified the source of the issue and are actively deploying a fix to restore access to most services. We will provide another update once services have been restored.",
"created_at": "2026-07-10T17:07:34Z",
"display_at": "2026-07-10T17:07:34Z",
"id": "01KX6FZDBJJ8MT7ZNR66XHX2G8",
"incident_id": "01KX6FM00H4Q99PGVQQYH6WF05",
"status": "identified",
"updated_at": "2026-07-10T17:07:34Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform. We'll provide an update as soon as possible.",
"created_at": "2026-07-10T17:01:20Z",
"display_at": "2026-07-10T17:01:20Z",
"id": "01KX6FM00HVE2MYXA4NB6GZ4C7",
"incident_id": "01KX6FM00H4Q99PGVQQYH6WF05",
"status": "investigating",
"updated_at": "2026-07-10T17:01:20Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-07-10T17:29:19Z",
"status": "resolved",
"updated_at": "2026-07-10T17:29:19Z"
},
{
"created_at": "2026-05-19T22:13:13Z",
"id": "01KS14SP7A9MRM565SHT1YN8ED",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-05-19T22:30:41Z",
"display_at": "2026-05-19T22:30:41Z",
"id": "01KS15SNXPEZ4DJD1XF1CR4Y6P",
"incident_id": "01KS14SP7A9MRM565SHT1YN8ED",
"status": "resolved",
"updated_at": "2026-05-19T22:30:41Z"
},
{
"body": "We have identified the issue with the RocketReach platform and are working on resolving. We'll provide an update as soon as possible.",
"created_at": "2026-05-19T22:29:08Z",
"display_at": "2026-05-19T22:29:08Z",
"id": "01KS15PVA23WR16GVNHGZM3QWT",
"incident_id": "01KS14SP7A9MRM565SHT1YN8ED",
"status": "identified",
"updated_at": "2026-05-19T22:29:08Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform. We'll provide an update as soon as possible.",
"created_at": "2026-05-19T22:13:13Z",
"display_at": "2026-05-19T22:13:13Z",
"id": "01KS14SP7AAP00W4ME7MWTXW4X",
"incident_id": "01KS14SP7A9MRM565SHT1YN8ED",
"status": "investigating",
"updated_at": "2026-05-19T22:13:13Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-05-19T22:30:41Z",
"status": "resolved",
"updated_at": "2026-05-19T22:30:41Z"
},
{
"created_at": "2026-05-05T10:42:29Z",
"id": "01KQVVPVKC6MMMGZ2D2S72F1RT",
"impact": "minor",
"incident_updates": [
{
"body": "We've identified the root cause to be related to a subset of our customers running on legacy infrastructure. \n\nWe have provisioned new infrastructure and transitioned remaining API workloads to this new system. We believe that this will fully address all of the issues and will continue to monitor API performance and stability.",
"created_at": "2026-05-06T12:53:05Z",
"display_at": "2026-05-06T12:53:05Z",
"id": "01KQYNJQ44ZN9P5J1G0J7E5S7Z",
"incident_id": "01KQVVPVKC6MMMGZ2D2S72F1RT",
"status": "resolved",
"updated_at": "2026-05-06T12:53:05Z"
},
{
"body": "We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.",
"created_at": "2026-05-05T10:42:29Z",
"display_at": "2026-05-05T10:42:29Z",
"id": "01KQVVPVKCMX97WMB5DP49XT3T",
"incident_id": "01KQVVPVKC6MMMGZ2D2S72F1RT",
"status": "investigating",
"updated_at": "2026-05-05T10:42:29Z"
}
],
"name": "Issues with RocketReach API",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-05-06T12:53:05Z",
"status": "resolved",
"updated_at": "2026-05-06T12:53:05Z"
},
{
"created_at": "2026-04-27T12:19:51Z",
"id": "01KQ7E3D7RM5QP9MPHHEKKF8TA",
"impact": "major",
"incident_updates": [
{
"body": "We have identified the root cause, and have resolved the issue with the RocketReach platform. We are currently monitoring. We apologize for any inconvenience this caused. ",
"created_at": "2026-04-27T12:19:51Z",
"display_at": "2026-04-27T10:15:00Z",
"id": "01KQ7E3D7R6WWH57VK440MV1NY",
"incident_id": "01KQ7E3D7RM5QP9MPHHEKKF8TA",
"status": "resolved",
"updated_at": "2026-04-27T12:19:51Z"
},
{
"body": "We have identified an issue with the RocketReach platform and search functionality, and are working to restore functionality as soon as possible. Sorry for the inconvenience. ",
"created_at": "2026-04-27T12:19:51Z",
"display_at": "2026-04-27T09:36:00Z",
"id": "01KQ7E3D7RHJGRX35MHC69K7RY",
"incident_id": "01KQ7E3D7RM5QP9MPHHEKKF8TA",
"status": "investigating",
"updated_at": "2026-04-27T12:19:51Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-04-27T10:15:00Z",
"status": "resolved",
"updated_at": "2026-04-27T12:19:51Z"
},
{
"created_at": "2026-04-20T23:18:38Z",
"id": "01KPPK0MXBE41CYYND7VEJCXQC",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach Hubspot integration and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-21T00:07:51Z",
"display_at": "2026-04-21T00:07:51Z",
"id": "01KPPNTR48JB7Y8QHQ7Y6AWGNG",
"incident_id": "01KPPK0MXBE41CYYND7VEJCXQC",
"status": "resolved",
"updated_at": "2026-04-21T00:07:51Z"
},
{
"body": "We are currently looking into an issue with the RocketReach Hubspot integration. We'll provide an update as soon as possible.",
"created_at": "2026-04-20T23:18:38Z",
"display_at": "2026-04-20T23:18:38Z",
"id": "01KPPK0MXBTVW94JN3DKAZBP2S",
"incident_id": "01KPPK0MXBE41CYYND7VEJCXQC",
"status": "investigating",
"updated_at": "2026-04-20T23:18:38Z"
}
],
"name": "Issues with RocketReach Hubspot Integration",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-04-21T00:07:51Z",
"status": "resolved",
"updated_at": "2026-04-21T00:07:51Z"
},
{
"created_at": "2026-04-15T22:56:09Z",
"id": "01KP9NQWEFNNFM4J4J2F77WH9W",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-16T01:00:23Z",
"display_at": "2026-04-16T01:00:23Z",
"id": "01KP9WVB5SZTTVAXDA4RZ5DX9N",
"incident_id": "01KP9NQWEFNNFM4J4J2F77WH9W",
"status": "resolved",
"updated_at": "2026-04-16T01:00:23Z"
},
{
"body": "We have identified the issue with the RocketReach platform and are working on resolving. We'll provide an update as soon as possible.",
"created_at": "2026-04-16T00:40:04Z",
"display_at": "2026-04-16T00:40:04Z",
"id": "01KP9VP4RBYRFJA7YMQ1YNHWW8",
"incident_id": "01KP9NQWEFNNFM4J4J2F77WH9W",
"status": "identified",
"updated_at": "2026-04-16T00:40:04Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform related to logging in and registering with Microsoft. We'll provide an update as soon as possible.",
"created_at": "2026-04-15T22:56:09Z",
"display_at": "2026-04-15T22:56:09Z",
"id": "01KP9NQWEF80FHAFJGAZTBW653",
"incident_id": "01KP9NQWEFNNFM4J4J2F77WH9W",
"status": "investigating",
"updated_at": "2026-04-15T22:56:09Z"
}
],
"name": "Issues with Microsoft Authentication on RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-04-16T01:00:23Z",
"status": "resolved",
"updated_at": "2026-04-16T01:00:23Z"
},
{
"created_at": "2026-04-13T09:30:32Z",
"id": "01KP32VAHJ1TAM9ZZZSKSAENEG",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-27T12:40:41Z",
"display_at": "2026-04-15T12:40:00Z",
"id": "01KQ7F9J7BZ05WRF1AW73Z6P1F",
"incident_id": "01KP32VAHJ1TAM9ZZZSKSAENEG",
"status": "resolved",
"updated_at": "2026-04-27T12:41:08Z"
},
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-13T09:35:10Z",
"display_at": "2026-04-13T09:35:10Z",
"id": "01KP333SQEKCP3027RVMB5YZ6D",
"incident_id": "01KP32VAHJ1TAM9ZZZSKSAENEG",
"status": "monitoring",
"updated_at": "2026-04-13T09:35:10Z"
},
{
"body": "We have identified the issue with the RocketReach API and are working on resolving. We'll provide an update as soon as possible.",
"created_at": "2026-04-13T09:30:32Z",
"display_at": "2026-04-13T09:30:32Z",
"id": "01KP32VAHJV87S2BFXF2X3D8JW",
"incident_id": "01KP32VAHJ1TAM9ZZZSKSAENEG",
"status": "identified",
"updated_at": "2026-04-13T09:30:32Z"
}
],
"name": "RocketReach API Issue Identified",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-04-15T12:40:00Z",
"status": "resolved",
"updated_at": "2026-04-27T12:40:42Z"
},
{
"created_at": "2026-04-10T15:35:53Z",
"id": "01KNW0J43XFB86MME8RDVWRGG8",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-10T16:21:13Z",
"display_at": "2026-04-10T16:21:13Z",
"id": "01KNW354K7S2918W3S0RCJEY43",
"incident_id": "01KNW0J43XFB86MME8RDVWRGG8",
"status": "resolved",
"updated_at": "2026-04-10T16:21:13Z"
},
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-10T16:16:39Z",
"display_at": "2026-04-10T16:16:39Z",
"id": "01KNW2WSD65RHWPVEV3VJ6ZW5C",
"incident_id": "01KNW0J43XFB86MME8RDVWRGG8",
"status": "resolved",
"updated_at": "2026-04-10T16:16:39Z"
},
{
"body": "We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.",
"created_at": "2026-04-10T15:35:53Z",
"display_at": "2026-04-10T15:35:53Z",
"id": "01KNW0J43X9VYBFMQ9GNX4GBPB",
"incident_id": "01KNW0J43XFB86MME8RDVWRGG8",
"status": "investigating",
"updated_at": "2026-04-10T15:35:53Z"
}
],
"name": "Issues with RocketReach API",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-04-10T16:16:39Z",
"status": "resolved",
"updated_at": "2026-04-10T16:21:13Z"
},
{
"created_at": "2026-04-10T11:06:35Z",
"id": "01KNVH50MFS712G1CV1X2V70R2",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-04-10T12:09:42Z",
"display_at": "2026-04-10T12:09:42Z",
"id": "01KNVMRKGVABVBAVV1YPGXKQAN",
"incident_id": "01KNVH50MFS712G1CV1X2V70R2",
"status": "resolved",
"updated_at": "2026-04-10T12:09:42Z"
},
{
"body": "We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.",
"created_at": "2026-04-10T11:06:35Z",
"display_at": "2026-04-10T11:06:35Z",
"id": "01KNVH50MFCVW6WTFHY8C8YSZB",
"incident_id": "01KNVH50MFS712G1CV1X2V70R2",
"status": "investigating",
"updated_at": "2026-04-10T11:06:35Z"
}
],
"name": "Issues with RocketReach API",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
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"status": "resolved",
"updated_at": "2026-04-10T12:09:42Z"
},
{
"created_at": "2026-01-15T07:35:23Z",
"id": "01KF0997A1HYFBTMNCJNHNN9E9",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2026-01-15T08:04:09Z",
"display_at": "2026-01-15T08:04:09Z",
"id": "01KF0AXX0CV3Q8N1ZQK394HM1V",
"incident_id": "01KF0997A1HYFBTMNCJNHNN9E9",
"status": "resolved",
"updated_at": "2026-01-15T08:04:09Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform. We'll provide an update as soon as possible.",
"created_at": "2026-01-15T07:37:06Z",
"display_at": "2026-01-15T07:37:05Z",
"id": "01KF09CB42SQVPXQA5XG3H04WD",
"incident_id": "01KF0997A1HYFBTMNCJNHNN9E9",
"status": "investigating",
"updated_at": "2026-01-15T07:37:06Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform. We'll provide an update as soon as possible.",
"created_at": "2026-01-15T07:35:23Z",
"display_at": "2026-01-15T07:35:23Z",
"id": "01KF0997A1PQ5MEQM6SGKFFD6P",
"incident_id": "01KF0997A1HYFBTMNCJNHNN9E9",
"status": "investigating",
"updated_at": "2026-01-15T07:35:23Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-01-15T08:04:09Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2026-07-08T16:45:02Z",
"id": "01KX19WQ9JXHNX6ZWJ9T4DXMFK",
"impact": "minor",
"incident_updates": [
{
"body": "Updating MCP component",
"created_at": "2026-07-08T16:45:02Z",
"display_at": "2026-01-01T05:01:00Z",
"id": "01KX19WQ9J7G43FNGAHAVBN69D",
"incident_id": "01KX19WQ9JXHNX6ZWJ9T4DXMFK",
"status": "resolved",
"updated_at": "2026-07-08T16:45:02Z"
},
{
"body": "Updating MCP Component",
"created_at": "2026-07-08T16:45:02Z",
"display_at": "2026-01-01T05:00:00Z",
"id": "01KX19WQ9JJY53FWVE6NVGD9QY",
"incident_id": "01KX19WQ9JXHNX6ZWJ9T4DXMFK",
"status": "investigating",
"updated_at": "2026-07-08T16:45:02Z"
}
],
"name": "Updating MCP component",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2026-01-01T05:01:00Z",
"status": "resolved",
"updated_at": "2026-07-08T16:45:02Z"
},
{
"created_at": "2025-12-17T05:39:09Z",
"id": "01KCND3HR4EMBSXS14GHEK9ZX2",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2025-12-17T06:55:15Z",
"display_at": "2025-12-17T06:55:15Z",
"id": "01KCNHEWNEGX4WXQ2H3YV39WG5",
"incident_id": "01KCND3HR4EMBSXS14GHEK9ZX2",
"status": "resolved",
"updated_at": "2025-12-17T06:55:15Z"
},
{
"body": "We have identified the code change that caused systems to hit capacity and are working to relieve pressure on the affected systems.",
"created_at": "2025-12-17T06:35:32Z",
"display_at": "2025-12-17T06:35:32Z",
"id": "01KCNGARW1VV14EG1FMV2NHK9X",
"incident_id": "01KCND3HR4EMBSXS14GHEK9ZX2",
"status": "identified",
"updated_at": "2025-12-17T06:35:32Z"
},
{
"body": "We are currently looking into an issue with profile lookups on the RocketReach platform. We’ll provide an update as soon as possible.",
"created_at": "2025-12-17T05:39:09Z",
"display_at": "2025-12-17T05:39:09Z",
"id": "01KCND3HR4PF7A9K2ET64KYG5J",
"incident_id": "01KCND3HR4EMBSXS14GHEK9ZX2",
"status": "investigating",
"updated_at": "2025-12-17T05:39:09Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-17T06:55:15Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-12-15T21:11:30Z",
"id": "01KCHXN9NAZAQ7AGJ7WAQVK75Y",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2025-12-15T21:21:48Z",
"display_at": "2025-12-15T21:21:48Z",
"id": "01KCHY8540JQZTYTVDQ33FCP8H",
"incident_id": "01KCHXN9NAZAQ7AGJ7WAQVK75Y",
"status": "resolved",
"updated_at": "2025-12-15T21:21:48Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform. We'll provide an update as soon as possible.",
"created_at": "2025-12-15T21:11:30Z",
"display_at": "2025-12-15T21:11:30Z",
"id": "01KCHXN9NANTZFF3BEYDFKVF2N",
"incident_id": "01KCHXN9NAZAQ7AGJ7WAQVK75Y",
"status": "investigating",
"updated_at": "2025-12-15T21:11:30Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-15T21:21:48Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-12-15T19:05:42Z",
"id": "01KCHPEYGHM0RQV7ZRE580717Z",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2025-12-15T19:50:38Z",
"display_at": "2025-12-15T19:50:38Z",
"id": "01KCHS16W86725YT18WC0PV07F",
"incident_id": "01KCHPEYGHM0RQV7ZRE580717Z",
"status": "resolved",
"updated_at": "2025-12-15T19:50:38Z"
},
{
"body": "We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.",
"created_at": "2025-12-15T19:05:42Z",
"display_at": "2025-12-15T19:05:42Z",
"id": "01KCHPEYGHYQJGT6QY9C9BJHS7",
"incident_id": "01KCHPEYGHM0RQV7ZRE580717Z",
"status": "investigating",
"updated_at": "2025-12-15T19:05:42Z"
}
],
"name": "Issues with RocketReach API",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-15T19:50:38Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-12-15T01:58:12Z",
"id": "01KCFVNGTEQJ9VPSGXR120NCEF",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach API and are currently monitoring. We apologize for any inconvenience this caused.",
"created_at": "2025-12-15T02:11:29Z",
"display_at": "2025-12-15T02:11:29Z",
"id": "01KCFWDVF6X0202GB62MBBW68R",
"incident_id": "01KCFVNGTEQJ9VPSGXR120NCEF",
"status": "resolved",
"updated_at": "2025-12-15T02:11:29Z"
},
{
"body": "We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible.",
"created_at": "2025-12-15T01:58:12Z",
"display_at": "2025-12-15T01:58:12Z",
"id": "01KCFVNGTEGRHHEM4BM4NZ38K1",
"incident_id": "01KCFVNGTEQJ9VPSGXR120NCEF",
"status": "investigating",
"updated_at": "2025-12-15T01:58:12Z"
}
],
"name": "Issues with RocketReach API",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-15T02:11:29Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-12-13T03:15:49Z",
"id": "01KCAVA73VK26A5XEZ1MNV1QZ9",
"impact": "none",
"incident_updates": [
{
"body": "RocketReach's planned downtime from 8-9pm EST for database updates affected the Extension product beyond our planned 9pm window. Extension functionality was fully restored at 10:15 EST. Our apologies for the inconvenience of that extra delay.",
"created_at": "2025-12-13T03:15:49Z",
"display_at": "2025-12-13T03:15:00Z",
"id": "01KCAVA73VPXZD72EH5NYJ76DH",
"incident_id": "01KCAVA73VK26A5XEZ1MNV1QZ9",
"status": "resolved",
"updated_at": "2025-12-13T03:15:49Z"
}
],
"name": "RocketReach Extension Issue Resolved",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-13T03:15:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-12-09T22:59:13Z",
"id": "01KC2NE6Q8V06MVBNKBCD7V7YN",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the issue with the RocketReach platform and are currently monitoring.\n\nRocketReach users may have observed an intermittent increase in lookup response time when retrieving new contact information for a period of 30 minutes between 10:30-11:00pm UTC. The root cause was\n\nWe apologize for any inconvenience this caused and are implementing countermeasures to prevent similar issues from occurring.",
"created_at": "2025-12-09T23:26:06Z",
"display_at": "2025-12-09T23:26:06Z",
"id": "01KC2PZDRWCJZZ0HJBXD0VZ8WB",
"incident_id": "01KC2NE6Q8V06MVBNKBCD7V7YN",
"status": "resolved",
"updated_at": "2025-12-09T23:26:06Z"
},
{
"body": "We have identified the issue with the RocketReach platform and are working on resolving. We'll provide an update as soon as possible.",
"created_at": "2025-12-09T23:02:37Z",
"display_at": "2025-12-09T23:02:37Z",
"id": "01KC2NMEMQZZPMPQMN5K0WQ0PE",
"incident_id": "01KC2NE6Q8V06MVBNKBCD7V7YN",
"status": "identified",
"updated_at": "2025-12-09T23:02:37Z"
},
{
"body": "We are currently looking into an issue with the RocketReach platform related to lookups. We'll provide an update as soon as possible.",
"created_at": "2025-12-09T22:59:13Z",
"display_at": "2025-12-09T22:59:13Z",
"id": "01KC2NE6Q88XQK30VF93V8T8VW",
"incident_id": "01KC2NE6Q8V06MVBNKBCD7V7YN",
"status": "investigating",
"updated_at": "2025-12-09T22:59:13Z"
}
],
"name": "Issues with RocketReach",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-09T23:26:06Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-12-05T14:57:27Z",
"id": "01KBQG9640T897XP01G3E2PPE3",
"impact": "major",
"incident_updates": [
{
"body": "The API experienced a large volume of errors that coincided with a global outage at Cloudflare. [According to Cloudflare](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q), a change to how their WAF parses requests caused their network to go down for several minutes, which disrupted traffic broadly across the internet.\n\n\nWe plan to add more monitoring and alerts to catch external network disruptions faster, and will notify API users if we detect repeated anomalies.",
"created_at": "2025-12-05T14:57:27Z",
"display_at": "2025-12-05T09:30:00Z",
"id": "01KBQG9640SAGZB8K4N3QMYF58",
"incident_id": "01KBQG9640T897XP01G3E2PPE3",
"status": "resolved",
"updated_at": "2025-12-05T14:57:27Z"
},
{
"body": "The API experienced a large volume of 500 errors that prevented users from successfully making requests.",
"created_at": "2025-12-05T14:57:27Z",
"display_at": "2025-12-05T08:30:00Z",
"id": "01KBQG96409M0MZ8VNE99RSESA",
"incident_id": "01KBQG9640T897XP01G3E2PPE3",
"status": "identified",
"updated_at": "2025-12-05T14:57:27Z"
}
],
"name": "RocketReach API Issue Resolved",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-12-05T09:30:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
},
{
"created_at": "2025-11-26T14:19:40Z",
"id": "01KB08HHK7WYV33VM1QGPSSD4Y",
"impact": "minor",
"incident_updates": [
{
"body": "**Root Cause:** A sudden spike in request volume originating from some API integrations resulted in unusually high database contention and resource saturation. This caused downstream slowdown affecting a broader portion of the API.\n\n**Resolution:** We mitigated the issue by throttling the problematic request pattern, redistributing database load, and restarting affected processes. Full service was restored at 09:57 UTC, and performance returned to normal operating levels.\n\n**Preventive Actions:** We are implementing several safeguards to protect against similar issues in the future:\t\n\n• Per-client automated rate limiting\n\n• Query cost tracking to identify high-cost request patterns\n\n• Additional database load monitoring and protective thresholds\n\n• Circuit breaker mechanisms to isolate problematic integrations quickly\n\n**Current Status:** All systems are functional and stable. No client action is required.",
"created_at": "2025-11-26T14:19:40Z",
"display_at": "2025-11-26T09:57:00Z",
"id": "01KB08HHK7G1BC7A4R500QYH1S",
"incident_id": "01KB08HHK7WYV33VM1QGPSSD4Y",
"status": "resolved",
"updated_at": "2025-11-26T14:19:40Z"
},
{
"body": "We have identified an issue with the API and are working to resolve the intermittent slowdowns. ",
"created_at": "2025-11-26T14:19:40Z",
"display_at": "2025-11-26T05:23:00Z",
"id": "01KB08HHK7D351XTJGTWNPMD31",
"incident_id": "01KB08HHK7WYV33VM1QGPSSD4Y",
"status": "identified",
"updated_at": "2025-11-26T14:19:40Z"
}
],
"name": "API infrastructure experienced degraded performance resulting in delayed and failed responses",
"page_id": "01JTK0DSQ2EAV562MX5BKDW29X",
"resolved_at": "2025-11-26T09:57:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:17:58Z"
}
],
"page": {
"id": "01JTK0DSQ2EAV562MX5BKDW29X",
"name": "RocketReach",
"updated_at": "2026-08-27T17:04:32Z",
"url": "https://status.rocketreach.co/"
}
}